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Frank Rocha
Frank Rocha at Advantage Chevrolet of Hodgkins

Frank Rocha | Page 3

Technician

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.3
37 Reviews
4.3

37 Reviews

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37 Reviews of Frank Rocha

June 22, 2022

Dealership Rating
Employee Rating

I have been extremely pleased with the professionalism with which the department has explained to me the currently required maintenance, noticed and brought to my attention additional maintenance I should More

by mcothard
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Joel Pavlik

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Jun 24, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 06, 2022

Dealership Rating
Employee Rating

I loved your service and how you take care of our car. And the service video was the Bomb! More

by sandrasbenefits
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey, Bob Bocchiere, George Cecala, Steve Cunningham, Tim Neighbors, Brian Brennan , Mike Heeney, Joel Pavlik, Mark Rudolph

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Jun 08, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

May 27, 2022

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Employee Rating

Great service in and out the rep was attentive gave . e great recommendations and I will only bring my truck to them going forward More

by ruizjose1625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Toms, Tim Neighbors, Jose Pantoja, Owen Suarez , Roberto Paredes, Joel Pavlik, Mark Rudolph, Tony Thiel, Luke Zycki

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May 31, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

May 25, 2022

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Employee Rating

Very respectful and speedy . They got me in right away. I love the customer service More

by Tylersim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 27, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

April 06, 2022

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Employee Rating

Took care of me right away service my pick up very friendly and clean and professional really enjoy the service department More

by josearios2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey, Felipe Alfaro, Sergio Andrade, Owen Suarez , Jacob Rivera, Mark Rudolph, Sarah Swick, Valerie Tromiczak

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Apr 08, 2022

Advantage Chevrolet of Hodgkins responded

Your kind words and fantastic review are greatly appreciated! Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 11, 2022

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Employee Rating

Very friendly and vocal staff but the waiting time was a little bit absurd. I really liked how you get update via video on how the servicing is going. More

by AGATAPADLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 14, 2022

Advantage Chevrolet of Hodgkins responded

Thanks for your great review! We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 12, 2022

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Employee Rating

Always a great experience from the time I drive into the service bay doors until the moment I drive away a satisfied customer.. the staff at Advantage is always professional, friendly, and always go the e More

by rosalynmorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey, George Cecala, Steve Cunningham, Tim Neighbors, Felipe Alfaro, Brian Brennan , Mike Heeney, Joel Pavlik, Mark Rudolph

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Feb 14, 2022

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 11, 2022

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Employee Rating

Frank is the best technician who can fix anything, and Chris is the best service writer who is great at communicating! More

by CRHINEBERGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 14, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 05, 2022

Dealership Rating
Employee Rating

Always the best service and make sure I feel comfortable and know what's best for myself. More

by skylarmcr24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 06, 2022

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

December 26, 2021

Dealership Rating
Employee Rating

Awesome! Great Service! The team even gave my Equinox a much needed car wash. Thank you! Happy Holidays! More

by yolandachaney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Krystal Roberts, Sergio Andrade , Jacob Rivera

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Dec 28, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Len Paluch | lpaluch@advantagedealer.net

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