Owen Suarez
Owen Suarez at Advantage Chevrolet of Hodgkins

Owen Suarez

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

4.7
419 Reviews
4.7

419 Reviews

Write a Review

Dealership Experience

5 yrs, 4 mos

Languages Spoken

English English

419 Reviews of Owen Suarez

May 05, 2026

Dealership Rating
Employee Rating

Dismissed me as a customer wasn't thorough even after I talked to finance warranty services More

by lxfloy001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. I appreciate you taking the time to share your experience with Advantage Chevrolet of Hodgkins. I understand your concerns regarding the thoroughness of our service, and I encourage you to reach out to me directly so I can address any issues you faced. Your satisfaction is important to me, and I want to ensure that all our customers receive the best service possible. We hope to assist you again in the future. Sincerely, Robert Alanis General Sales Manager balanis@advantagedealer.net 708-215-2403

May 05, 2026

Dealership Rating
Employee Rating

When we check our vehicles in for service at Advantage Chevrolet‘s truck center, Nick is always on top of giving us the best service. We usually ask for Brian the mechanic and he takes very good care of m More

by Jeffssnowplowing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review, Jeff! I’m thrilled to hear that you consistently receive top-notch service from Nick and that Brian takes great care of your vehicles. At Advantage Chevrolet of Hodgkins, I understand how important your trucks are to you, and I’m glad you feel confident leaving them in our hands. I appreciate your trust and we look forward to serving you again soon! Sincerely, Robert Alanis General Sales Manager balanis@advantagedealer.net 708-215-2403

May 04, 2026

Dealership Rating
Employee Rating

2011 Chevy Corvette had an overheating problem. Technician cleaned thr radiator fins,test drove and found an intermittent fan control module that was going in and out..mostly out..Replaced the modul More

by nel687
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro , Hodgkins service technicians

May 05, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review, Nel! I’m thrilled to hear that we were able to resolve the overheating issue with your 2011 Chevy Corvette and that the radiator fan is now working properly. Your appreciation for Owen and my service crew means a lot to us. We look forward to assisting you again at Advantage Chevrolet of Hodgkins! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

April 20, 2026

Dealership Rating
Employee Rating

Carolina is outstanding polite great customer service skills, somethings we don’t get her but the rest of the staff is great too they all have great customer service Thanks More

by litoelisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review, Lito! I’m thrilled to hear that Carolina and the staff provided you with outstanding service at Advantage Chevrolet of Hodgkins. I appreciate your kind words, and we hope to see you again soon! Sincerely, Robert Alanis General Sales Manager balanis@advantagedealer.net 708-215-2403

April 16, 2026

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Employee Rating

Dealership is wonderful, and service department and Owen are always professional and ready to give you great service. More

by rvasser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Francisco Gallegos

Apr 16, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your review about Advantage Chevrolet of Hodgkins! I appreciate your feedback regarding our service department and Owen's professionalism. I'm glad to hear you had a positive experience. We look forward to serving you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

April 04, 2026

Dealership Rating
Employee Rating

When we bring our trucks in for service at this dealership. They always take very good care of them. Diagnose the problem and return them very quickly.I would give this dealer a five star review More

by Jeffssnowplowing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro, Nick Filomeno

Apr 05, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your amazing review! I’m delighted to hear that you have consistently had positive experiences bringing your trucks in for service at Advantage Chevrolet of Hodgkins. We strive to provide quick and thorough care, and it’s great to know we're meeting your expectations. I appreciate your support, and we look forward to seeing you again! Sincerely, Robert Alanis General Sales Manager balanis@advantagedealer.net 708-215-2403

Apr 05, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your amazing review, Jeff! I’m delighted to hear that you have consistently had positive experiences bringing your trucks in for service at Advantage Chevrolet of Hodgkins. We strive to provide quick and thorough care, and it’s great to know we're meeting your expectations. I appreciate your support, and we look forward to seeing you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

April 02, 2026

Dealership Rating
Employee Rating

A simple oil change and tire rotation that went without incident I am a satisfied customer. 👏 More

by weeping_willow_01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback! I’m thrilled to hear that your oil change and tire rotation went smoothly. At Advantage Chevrolet of Hodgkins, we strive to provide a seamless experience for all our customers. I appreciate your support and we look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

March 30, 2026

Dealership Rating
Employee Rating

great service staff not sure about mechanics ask me in a month things dontfix themselves. we shall see More

by mzbonski
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Francisco Gallegos

Mar 31, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. I appreciate you recognizing our service staff at Advantage Chevrolet of Hodgkins. I understand your concerns about the mechanics, and I encourage you to reach out to me after a month to discuss your experience further. Your input is valuable in helping us maintain our standards. We hope to assist you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

March 26, 2026

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Employee Rating

Very good explanation of systems on the car and quick and excellent work. Glad they moved to notifying customers via text instead of running through the waiting area calling your name. More

by 3 Chevy Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Fitzpatrick

Mar 26, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I’m thrilled to hear that you appreciated the clear explanations of the systems in your car and the efficient service you received at Advantage Chevrolet of Hodgkins. I’m also glad you like our new text notification system—it really helps streamline the process. We look forward to seeing you again soon! Sincerely, Robert Alanis General Sales Manager balanis@advantagedealer.net 708-215-2403

March 04, 2026

Dealership Rating
Employee Rating

The appointment took longer than expected but the service was good. Can't beat the price though. More

by floscuito.law
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! I'm glad to hear that you found the service at Advantage Chevrolet of Hodgkins to be good and that you were pleased with the pricing. I appreciate your understanding regarding the appointment duration, and we hope to serve you even better in the future. If you have any further questions or need assistance, please feel free to reach out to us! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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