Everything was done quickly and explained to me.
Visited the dealer who sold me the car. Nice person
Visited the dealer who sold me the car. Nice person
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by bgone585
Verified Customer
Verified Customer
Other Employees Tagged:
Alex Ridriquez
Nov 12, 2026 -
Advantage Chevrolet of Hodgkins responded
Thank you for your kind words! I'm pleased to hear that your experience at Advantage Chevrolet of Hodgkins was efficient and informative. It's great to know you had a positive interaction with us. I appreciate your feedback and we look forward to seeing you again soon!
Sincerely,
Glen Smith
General Sales Manager
tsmith@advantagedealer.net
(708) 215 -2394
It was quick and easy!
Was there before 7AM and I was let in, then was taken care of quickly. Was done in less than 2 hrs.
Was there before 7AM and I was let in, then was taken care of quickly. Was done in less than 2 hrs.
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by CMercado
Verified Customer
Verified Customer
Service Price Transparency
Nov 11, 2026 -
Advantage Chevrolet of Hodgkins responded
Thank you for your review! I’m glad your experience at Advantage Chevrolet of Hodgkins was quick and easy. We strive to provide efficient service, and it's great to know our team met your expectations. We look forward to seeing you again soon!
Sincerely,
Glen Smith
General Sales Manager
tsmith@advantagedealer.net
(708) 215 -2394
Pulled up on time and there were no employees available
to help me. Finally someone from inside came out and apologized for their being no one there to help. I had an appointment for a battery and they had
to help me. Finally someone from inside came out and apologized for their being no one there to help. I had an appointment for a battery and they had no batteries in stock. I had to wait 45 minutes for them to go get said battery. After one and a half hours I finally asked what was taking so long. They said my car woukd be ready in 2 minutes and did I want to wait to have it washed. No. I have wasted enough time. Went to leave and my check engine light was on. Apparently the codes were not reset. Which the work order said had been completed. Had to go back and have them reset. Wasted half my day on something that should have taken 30 minutes tops. Battery should have been in stock as the appointment was made well in advance.
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by shelly7277
Verified Customer
Verified Customer
Service Price Transparency
Nov 10, 2026 -
Advantage Chevrolet of Hodgkins responded
Shelly, thank you for taking the time to detail your service experience. I understand that you scheduled an appointment for a battery replacement in advance and expected the battery to be available, along with a timely completion of the work. Having to wait for the part, follow up on the status of your vehicle, and return to have the check engine light addressed added considerably to the time spent at Advantage Chevrolet of Hodgkins.
Please get in touch with me directly so I can learn more about the circumstances surrounding your appointment. Proper preparation, attention to service details, and respect for our customers' time remain important priorities.
Sincerely,
Glen Smith
General Sales Manager
tsmith@advantagedealer.net
(708) 215 -2394
That video helped me with the two things are the next
thing to do. At least I know what to do next.
thing to do. At least I know what to do next.
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by jems21stone
Verified Customer
Verified Customer
Oct 28, 2026 -
Advantage Chevrolet of Hodgkins responded
I appreciate your feedback. I'm happy to hear that you found the video useful. Please contact us at Advantage Chevrolet of Hodgkins if you need help or if you have any further questions. We can assist you!
Sincerely,
Glen Smith
General Sales Manager
tsmith@advantagedealer.net
(708) 215 -2394
My service rep was very knowledgeable.
The work on my car was completed correctly and accurately
The work on my car was completed correctly and accurately
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by mags40
Verified Customer
Verified Customer
Service Price Transparency
Oct 27, 2026 -
Advantage Chevrolet of Hodgkins responded
Thank you for your great feedback! I’m thrilled to hear that your service experience at Advantage Chevrolet of Hodgkins was positive and that we provided knowledgeable assistance. I appreciate you taking the time to share your thoughts, and we look forward to seeing you again for your next service!
Sincerely,
Glen Smith
General Sales Manager
tsmith@advantagedealer.net
(708) 215 -2394
Owen was very knowledgeable and personable with my
vehicle. It was a quick check in.
vehicle. It was a quick check in.
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by sue
Verified Customer
Verified Customer
Service Price Transparency
Oct 17, 2026 -
Advantage Chevrolet of Hodgkins responded
Thank you for your wonderful review, Sue! I’m thrilled to hear that Owen provided you with knowledgeable and personable service during your check-in at Advantage Chevrolet of Hodgkins. We strive to make every experience quick and efficient. I appreciate your feedback, and we look forward to assisting you again in the future!
Sincerely,
Glen Smith
General Sales Manager
tsmith@advantagedealer.net
(708) 215 -2394
Service for this visit was good with things being
explained to me regarding what was done and what needed to be done. Overall pleasant experience.
explained to me regarding what was done and what needed to be done. Overall pleasant experience.
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by df2411
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2026 -
Advantage Chevrolet of Hodgkins responded
Thank you for your feedback! I’m glad you had a pleasant experience at Advantage Chevrolet of Hodgkins and that our team was able to explain everything clearly. We look forward to serving you again soon.
Sincerely,
Glen Smith
General Sales Manager
tsmith@advantagedealer.net
(708) 215 -2394
The service and the knowledge the staff have is great.
Owen is always very helpful. Thank you!
Owen is always very helpful. Thank you!
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by mariselandrad06
Verified Customer
Verified Customer
Service Price Transparency
Oct 03, 2026 -
Advantage Chevrolet of Hodgkins responded
Thank you for your kind words, Marisel! I am glad to hear you had a great experience at Advantage Chevrolet of Hodgkins and that Owen was able to assist you. We appreciate your feedback and look forward to seeing you again soon!
Sincerely,
Glen Smith
General Sales Manager
tsmith@advantagedealer.net
(708) 215 -2394
Service is great, Francisco was very helpful and
pleasant, service was quick and on rim3
pleasant, service was quick and on rim3
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by angela.bryant44
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Francisco Gallegos
Sep 12, 2026 -
Advantage Chevrolet of Hodgkins responded
Thank you for your feedback, Angela! I’m glad to hear that you had a great experience at Advantage Chevrolet of Hodgkins and that Francisco provided helpful and pleasant service. Your support means a lot to us, and we hope to see you again soon for any of your automotive needs!
Sincerely,
Glen Smith
General Sales Manager
tsmith@advantagedealer.net
(708) 215 -2394
Sep 12, 2026 -
Advantage Chevrolet of Hodgkins responded
Thank you for your feedback, Angela! I’m glad to hear that you had a great experience at Advantage Chevrolet of Hodgkins and that Francisco provided helpful and pleasant service. Your support means a lot to us, and we hope to see you again soon for any of your automotive needs!
Sincerely,
Glen Smith
General Sales Manager
tsmith@advantagedealer.net
(708) 215 -2394
Very friendly and professional acting.
Who is Owen, what did Owen do for me? Was he that service person that that could not see the damage? I know Mike Armstrong, Glenn Smith, Lewis, Felip
Who is Owen, what did Owen do for me? Was he that service person that that could not see the damage? I know Mike Armstrong, Glenn Smith, Lewis, Felipe and Jay. The preceding people were not able to help resolve our unfortunate experience. Why when we came into the dealership to ask someone that could answer our question, when will the vehicle be delivered?, was in a meeting. We left without an answer. The dealership did not answer my questions regarding the purchase of the vehicle I ordered from the factory. Some questions not answered: when was my car delivered to the dealership, who checked in the vehicle when delivered to the dealership, why was the damage not noticed at the inspection, was the person trained to inspect vehicles delivered, why was my vehicle (VIN) listed on line after we purchased the car, why were we not notified until almost 4 weeks after the vehicle was delivered to the dealership, why after we made an appointment to order the vehicle our sales person was helping another customer at our appointment time. I have a list of 23 issues we are waiting for how all these poor practices will be addressed.
I do not want this to happen to anyone else. It is probably happening to many others without them knowing it. Or they think activities are just normal. We were fooled.
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by wilmo.maresh
Verified Customer
Verified Customer
Service Price Transparency
Sep 03, 2026 -
Advantage Chevrolet of Hodgkins responded
Thank you for your feedback, Wilmo. I appreciate your candid review and your concerns about your experience at Advantage Chevrolet of Hodgkins. I'm disappointed to hear about the issues you've faced regarding your vehicle order and the communication breakdown. Such matters are taken seriously, and your detailed observations will help us improve our processes. If you could provide further details, please reach out to me directly. Thank you for bringing this to our attention.
Sincerely,
Glen Smith
General Sales Manager
tsmith@advantagedealer.net
(708) 215 -2394
Sep 06, 2026 -
wilmo.maresh responded
This looks like an automated response. Is it?
I have not received answers I asked for.
Mr. Smith thanks for our telephone conversation.
What has beed done to improve your customer relations?
Oct 30, 2026 -
wilmo.maresh responded
Very friendly and professional acting. Who is Owen, what did Owen do for me? Was he that service person that that could not see the damage? I know Mike Armstrong, Glenn Smith, Lewis, Felipe and Jay. The preceding people were not able to help resolve our unfortunate experience. Why when we came into the dealership to ask someone that could answer our question, when will the vehicle be delivered?, was in a meeting. We left without an answer. The dealership did not answer my questions regarding the purchase of the vehicle I ordered from the factory. Some questions not answered: when was my car delivered to the dealership, who checked in the vehicle when delivered to the dealership, why was the damage not noticed at the inspection, was the person trained to inspect vehicles delivered, why was my vehicle (VIN) listed on line after we purchased the car, why were we not notified until almost 4 weeks after the vehicle was delivered to the dealership, why after we made an appointment to order the vehicle our sales person was helping another customer at our appointment time. I have a list of 23 issues we are waiting for how all these poor practices will be addressed.
I do not want this to happen to anyone else. It is probably happening to many others without them knowing it. Or they think activities are just normal. We were fooled.
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5 yrs, 10 mos
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