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Owen Suarez
438 Reviews
438 Reviews
Write a ReviewDealership Experience
5 yrs, 9 mos
Languages Spoken
English
438 Reviews of Owen Suarez
Verified Customer
September 11, 2026
Service is great, Francisco was very helpful and pleasant, service was quick and on rim3 pleasant, service was quick and on rim3 More
by angela.bryant44
Other Employees Tagged: Francisco Gallegos
September 03, 2026
Very friendly and professional acting. Who is Owen, what did Owen do for me? Was he that service person that that could not see the damage? I know Mike Armstrong, Glenn Smith, Lewis, Felip Who is Owen, what did Owen do for me? Was he that service person that that could not see the damage? I know Mike Armstrong, Glenn Smith, Lewis, Felipe and Jay. The preceding people were not able to help resolve our unfortunate experience. Why when we came into the dealership to ask someone that could answer our question, when will the vehicle be delivered?, was in a meeting. We left without an answer. The dealership did not answer my questions regarding the purchase of the vehicle I ordered from the factory. Some questions not answered: when was my car delivered to the dealership, who checked in the vehicle when delivered to the dealership, why was the damage not noticed at the inspection, was the person trained to inspect vehicles delivered, why was my vehicle (VIN) listed on line after we purchased the car, why were we not notified until almost 4 weeks after the vehicle was delivered to the dealership, why after we made an appointment to order the vehicle our sales person was helping another customer at our appointment time. I have a list of 23 issues we are waiting for how all these poor practices will be addressed. I do not want this to happen to anyone else. It is probably happening to many others without them knowing it. Or they think activities are just normal. We were fooled. More
by wilmo.maresh
September 02, 2026
Very friendly, clean and efficient. I was able to get in, get the work completed in a reasonable amount of time and got plenty of details on what was done and how everthing looked duri I was able to get in, get the work completed in a reasonable amount of time and got plenty of details on what was done and how everthing looked during the inspection. More
by gideon.rick1474
September 02, 2026
Owen was very friendly and knowledgeable about services and recommendations. Overall this dealership has been beyond great with vehicle services and customer service! and recommendations. Overall this dealership has been beyond great with vehicle services and customer service! More
by krarmstrong83
August 24, 2026
I have brought my car in for the same just to be told the same thing until I took them on a test drive then it’s determined it’s a problem But maybe tires that was rotated and now they have to rotate them b same thing until I took them on a test drive then it’s determined it’s a problem But maybe tires that was rotated and now they have to rotate them back and the steering wheel shaking on a 2025 with 30k miles is unreal and it should not have taken 3 to 4 times to figure and give the same answer I’m So over Chevy tried because my dad drove one but I’m done it’s a lemon that I have experiencing technical issues this is crazy More
by mzcbabe
Other Employees Tagged: Rudy Ramirez
August 23, 2026
Juan Martinez got me the best rates and new tires for my car. He is amazing 10/10 recommend. Aaron at the service center was also great! car. He is amazing 10/10 recommend. Aaron at the service center was also great! More
by spdracer826
Other Employees Tagged: Aaron Baker , Juan Martinez 5 stars
August 18, 2026
We only come here for all our car needs. The staff is very friendly polite and very knowledgeable about that’s wrong with the cars. The staff is very friendly polite and very knowledgeable about that’s wrong with the cars. More
by litoelisa
Other Employees Tagged: Mike Armstrong, Robert Alanis, Carolina Wetzel, Felipe Alfaro
Dealership Inventory (327 Vehicles)
2021 Mercedes-Benz GLA 250
used
MANUFAKTUR Patagonia Red Metallic exterior
Automatic
All-wheel Drive
