Owen Suarez
Owen Suarez at Advantage Chevrolet of Hodgkins

Owen Suarez

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

4.7
434 Reviews
4.7

434 Reviews

Write a Review

Dealership Experience

5 yrs, 8 mos

Languages Spoken

English English

434 Reviews of Owen Suarez

September 03, 2026

Dealership Rating
Employee Rating

Very friendly and professional acting. Who is Owen, what did Owen do for me? Was he that service person that that could not see the damage? I know Mike Armstrong, Glenn Smith, Lewis, Felip More

by wilmo.maresh
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 03, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback, Wilmo. I appreciate your candid review and your concerns about your experience at Advantage Chevrolet of Hodgkins. I'm disappointed to hear about the issues you've faced regarding your vehicle order and the communication breakdown. Such matters are taken seriously, and your detailed observations will help us improve our processes. If you could provide further details, please reach out to me directly. Thank you for bringing this to our attention. Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

Sep 06, 2026

wilmo.maresh responded

This looks like an automated response. Is it? I have not received answers I asked for. Mr. Smith thanks for our telephone conversation. What has beed done to improve your customer relations?

September 02, 2026

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Very friendly, clean and efficient. I was able to get in, get the work completed in a reasonable amount of time and got plenty of details on what was done and how everthing looked duri More

by gideon.rick1474
Service Price Transparency
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Recommend Dealer
Yes
Sep 03, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review, Rick! I appreciate your kind words about our friendly service, cleanliness, and efficiency at Advantage Chevrolet of Hodgkins. It’s great to hear that you received detailed information during your inspection and that your experience met your expectations. We look forward to seeing you again for your future automotive needs! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

September 02, 2026

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Owen was very friendly and knowledgeable about services and recommendations. Overall this dealership has been beyond great with vehicle services and customer service! More

by krarmstrong83
Service Price Transparency
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Recommend Dealer
Yes
Sep 03, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I appreciate your kind words about Owen and am thrilled to hear that you had a great experience with our services at Advantage Chevrolet of Hodgkins. We look forward to serving you again in the future! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

August 24, 2026

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I have brought my car in for the same just to be told the same thing until I took them on a test drive then it’s determined it’s a problem But maybe tires that was rotated and now they have to rotate them b More

by mzcbabe
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Rudy Ramirez

Aug 24, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience. I understand your frustration regarding the repeated visits and the ongoing issues with your vehicle. At Advantage Chevrolet of Hodgkins, we strive to provide effective solutions for our customers, and I appreciate your feedback as it helps us improve our services. I encourage you to contact me directly to address your concerns and assist. Your satisfaction is important to me. Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

August 23, 2026

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Employee Rating

Juan Martinez got me the best rates and new tires for my car. He is amazing 10/10 recommend. Aaron at the service center was also great! More

by spdracer826
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Recommend Dealer
Yes

Other Employees Tagged: Aaron Baker , Juan Martinez 5 stars

Aug 23, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I’m thrilled to hear that Juan was able to provide you with great rates and new tires for your car. It’s also wonderful to know that Aaron at the service center met your expectations. Your recommendation means a lot to us at Advantage Chevrolet of Hodgkins. We look forward to seeing you again soon! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

August 18, 2026

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We only come here for all our car needs. The staff is very friendly polite and very knowledgeable about that’s wrong with the cars. More

by litoelisa
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Recommend Dealer
Yes
Aug 19, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I truly appreciate your continued trust in Advantage Chevrolet of Hodgkins for all your car needs. It's great to hear that you find our staff friendly, polite, and knowledgeable. Our team looks forward to serving you again in the future! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

August 10, 2026

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When we drop our vehicles off first service, Owen always sees that the vehicles are taken care of. Part of their customer service at Advantage Chevrolet is the people the people make the whole service depar More

by Jeffssnowplowing
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Aug 11, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words, Jeff! I appreciate you taking the time to share your positive experience with us at Advantage Chevrolet of Hodgkins. It's great to hear that Owen has made such a positive impact on your visits. We look forward to seeing you again for your next service! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

July 18, 2026

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Trusting the mechanic for honesty and quality is the key to feeling comfortable about your car repair. After buying may vehicles from Advantage, we stopped bringing our cars in for service because we were More

by MLA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: George Cecala

Jul 18, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience! I’m thrilled to hear that your trust in George has brought you back to Advantage Chevrolet of Hodgkins for service. Honesty and quality are our top priorities, and I’m glad to know that we’ve regained your confidence. We look forward to seeing you and your vehicles again soon! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

July 16, 2026

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Great experience! Owen was thorough, but prompt. The service was completed in a timely manner. More

by andrew.meeks
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 16, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review, Andrew! I’m delighted to hear that you had a great experience at Advantage Chevrolet of Hodgkins. It's great to know that Owen provided thorough and prompt service, ensuring your needs were met in a timely manner. I appreciate your feedback, and we look forward to seeing you again soon! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

July 09, 2026

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Owen was great. He had me in and out and made sure my car was good. More

by Boricua1518
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Jul 10, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words about your experience at Advantage Chevrolet of Hodgkins! I’m thrilled to hear that Owen provided you with excellent service and made the process quick and efficient. I appreciate your feedback and e we look forward to seeing you again soon! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

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