Frank Simeone | Page 31

Surprisingly upbeat experience We went to Lester Glenn Hyundai looking for a used car with low mileage for our daughter. Heather McCrumb our Sales Rep. was very pleasant and knowle We went to Lester Glenn Hyundai looking for a used car with low mileage for our daughter. Heather McCrumb our Sales Rep. was very pleasant and knowledgeable, answering all of our questions. She was able to provide our daughter with a car that met all of her requirements. The entire experience was positive and pain free with zero pressure. Heather went over the vehicle from top to bottom with our daughter, explaining all of the features and even linking her cell phone to the car's "hands free" system. Thanks also to Sales Manager Frank Simeone who was able to price the vehicle so that monthly financing fell within our daughter's budget. Sam Casiano in the Finance Dept. was also very pleasant and informative, as our daughter signed all of the necessary paperwork. In closing,thanks to Heather, Frank, and Sam. Our daughter's first car buying experience was completely positive. We will all be returning Lester Glenn customers in the future. More

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JP made it a great experience! My wife and I went back to Lester Glenn to turn in a leased Sonata and were there to lease an Elantra. I think everyone would agree there is always a My wife and I went back to Lester Glenn to turn in a leased Sonata and were there to lease an Elantra. I think everyone would agree there is always a certain amount of stress expected when purchasing/leasing a vehicle. As we entered the dealership we were greeted by JP Dasilva in a very friendly manner. JP inquired about what we were interested in, we let him know style/color and JP took care of the rest from there. He even drove us to what I would call an overflow lot to show us Elantra's with various colors and accessories. JP was very engaging, professional and thorough in all his work that it was like working with a friend. It was really nice to go thru the process with JP as there was no pressure, talked about our families and just made for a really pleasant day. Frank also was great to work with as we discussed the final numbers. My wife and I highly recommend JP Dasilva and the rest of the Lester Glenn team. More

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Less Stressful Buying a new car is very stressful for me. Lester Glenn made it a lot less stressful and I thank them for that. I very much liked the personal telep Buying a new car is very stressful for me. Lester Glenn made it a lot less stressful and I thank them for that. I very much liked the personal telephone call from Adam after the purchase, not like you bought and car and then forgotten about. Where I live, three families in a row purchased in the past couple of weeks from Lester Glenn and had a great experience. More

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Best Sales Experience My wife an I visited Lester Glenn Hyundai with some negative pre-conceptions of what we could expect from sales staff when purchasing a vehicle. From My wife an I visited Lester Glenn Hyundai with some negative pre-conceptions of what we could expect from sales staff when purchasing a vehicle. From the minute Bill Fairgrieve introduced himself and throughout the purchase process, our pre-conceptions were quickly proved wrong. We were made to feel welcome and at ease. Bill took us through identifying a vehicle and then the purchase process with patience and understanding. The atmosphere inside the dealership coupled with the sales team's quick wit and sense of humour made us feel like friends rather than customers and it was a pleasure to deal with Bill, Sam Casiano and Frank Simeone. We were easily able to negotiate the deal we were looking for. We will definitely be repeat customers and will request Bill be our sales representative again. We would recommend Lester Glenn Hyundai to anyone looking to purchase a new vehicle, the best sales experience we've ever had. More

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I WENT IN ON LABOR DAY WEEKEND, EVEN THOUGH THEY WERE VERY BUSY THE DID GIVE ME QUITE A BIT OF THEIR TIME. THEY NEVER MADE ME FEEL LIKE I WAS AN INCONVIENCE AND REALLY WENT ABOVE AND BEYOND WHAT I FEEL I VERY BUSY THE DID GIVE ME QUITE A BIT OF THEIR TIME. THEY NEVER MADE ME FEEL LIKE I WAS AN INCONVIENCE AND REALLY WENT ABOVE AND BEYOND WHAT I FEEL IS THEIR JOB. THE ONLY THING THAT I FELT WAS NOT COMMUNICATED WAS THE EXTRA 1000.00 AMERICAN EXPRESS GIFT CARD THAT THEY WERE ADVERTISING THAT WEEKEND. THEY DID NOT TELL YOU UP FRONT THAT THEY WOULD BE PUTTING IT ON THE REBATE PART OF THE DEAL. I FELL THAT I SHOULD HAVE BEEN GIVEN THE OPTION. ALSO THAT IT WAS NOT ADVERTISED AS A REBATE BUT AS SOMETHING YOU WOULD GET IN ADDITION TO THE 6000.00 OVER KBB. THAT BEING SAID I WOULD ABSOLUTELY BUY ANOTHER HYUNDAI FROM MANNY AND FRANK AND WOULD RECOMMEND THEM TO OTHER PEOPLE. More

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I am skeptical, as most car buyers are, but this Dealership has an excellent reputation for courtesy, fair pricing and quality service. The young salesperson, Sal Cuomo, Jr. was patient in answering Dealership has an excellent reputation for courtesy, fair pricing and quality service. The young salesperson, Sal Cuomo, Jr. was patient in answering questions thoroughly and allowed an exhaustive amount of time to show me three different models to help make a final decision. Ultimately Sal guided me to make the choice of vehicle that was comfortable for me to drive. Then, assisted by Frank Simeone I was able to get the car at a price that fit my budget. The finance/closer Brian Pataky was low-keyed and finalized the deal promptly. Cuodo's to this trio! More

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I recently purchased my fourth vehicle in two years from Lester Glenn Hyundai but hadn't seen this website until today. I wanted to say that in all of the cars I have purchased (over 40), I haven't found a Lester Glenn Hyundai but hadn't seen this website until today. I wanted to say that in all of the cars I have purchased (over 40), I haven't found a dealer that took care of my needs as well as Lester Glenn. Everyone treats you the way you'd want to be treated there, period. I'll probably be buying another car before the end of the year, and I couldn't think of going anywhere else. More

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When I went to this dealership I was very frustrated with 'sales personnel' from a previous experience. No comparison; these people made me feel so comfortable and were ready to assist me with a brand new 'sales personnel' from a previous experience. No comparison; these people made me feel so comfortable and were ready to assist me with a brand new vehicle at my price range. They are 'honest' and tell you exactly what fits you best. I never went to a dealership before where it was an all around A-1 rating. In my optinion; don't waste your time going to other places; it's too valuable; go straight to Lester Glenn where you get everything - great Sales, great Finance Mgmt., and great Service and wonderful people! More

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This is my second time purchasing a car from Lester Glenn. It seems this time was even better than the first time. I originally started out with Stacy and Kim helping me. They made sure the two vehicle Glenn. It seems this time was even better than the first time. I originally started out with Stacy and Kim helping me. They made sure the two vehicles I wanted to test drive were there for me. I was trading my vehicle for something newer and I wanted certain features that I didn't have in the last car. When I arrived and spoke with Frank he was as cordial as ever. He gave me over to his salesman John. John sat with me and listened to all I had to say in what I was truly looking for in a car. He arranged for me to test drive the first car with my son. Then we tested the second car. There was no pressure from John and he left us alone to discuss in private anything we wanted. Deciding on the second vehicle, John got the pay off on my vehicle and then proceeded to see what I could get price wise for my trade in. He came up with a figure which wasn't acceptable and went back to the Finance gentleman to try and do a little better for me. Again, the second time wasn't quite there yet in the price I was willing to pay. So after the third time going back to Al we settled on the price. It was a great experience in purchasing a car from them. I was never pressured at all and they were going out of their way to see that i was happy in my choice. After signing the papers with Al, John took me out in the car and explained everything to me showing me what everybutton would do. He was not in a hurry and we took our time. If I ever need to buy another car I would definately go back to Lester Glenn even though I have to drive an hour each way. It is definately worth the trip. I also would have no hesistation in recommending everyone I know to go there if they are looking for a car.You are treated with respect and everyone there is a "10". I can't thank everyone there enough for making me so happy in my new purchase. More

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MOST PLEASED WITH YOUR SALESMAN PAT SPAGNUOLO,HE WAS PROFESSIONAL,KNEW HIS BUSINESS AND THE VEHICLE, WAS MOST PLEASANT AND ONE OF THE MAIN REASONSWE PURCHASED THE TUSCAN GLS, ALSO HELPFUL WAS FRANK S PROFESSIONAL,KNEW HIS BUSINESS AND THE VEHICLE, WAS MOST PLEASANT AND ONE OF THE MAIN REASONSWE PURCHASED THE TUSCAN GLS, ALSO HELPFUL WAS FRANK SIMEONE & MIKE DAMELIO A GREAT TEAM. JIM PARACHINI More

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