Frank Steffen JR | Page 5

This review was way overdue. Frank is the best sales rep I have ever work with for the past 10 years. Why? Because comparing to your typical Porsche salesman that watches like a Frank is the best sales rep I have ever work with for the past 10 years. Why? Because comparing to your typical Porsche salesman that watches like a hawk before you put your hands on the steering wheel, Frank trusts his customers. My wife and I have been eyeing on the 2018 GT3 for quite a while and decided to drive cross states for purchase, Frank knew this and given us the red carpet treatment at first glance. At the beginning of the test drive, I thought Frank would be riding with me just like the typical sales person, but instead he handed me the key and told me go for a ride with my wife. Wow! Never thought I’d take my wife for a ride in the GT3 for the first time! After that, I’m sold. The next day before we leave, I asked Frank if my wife can test drive an entry level Porsche for experience since she never driven a Porsche sports car before and she was timid to get behind the GT3, Frank got her on a Boxter for a test drive, watching my wife’s joy on her face as she had her first Porsche experience, I was very happy. Even after sales, Frank ensure we received our out of state registration and mailed our license plate overnight delivery. Now that is how to properly follow up with customers. Although Porsche of North Olmsted is small, but it packs of surprises that no other dealership has ever had thanks to the professionalism and experiences like Frank. More

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Frank Steffen Jr. has been great to work with and would recommend him anyone! Happy Customer here and look forward to working with him for years to come!! has been great to work with and would recommend him anyone! Happy Customer here and look forward to working with him for years to come!! More

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I cannot speak highly enough of Porsche North Olmsted, the GM Frank, and my sales advisor Frank Jr. In what are challenging times for most manufacturers and dealerships, they have been exceptional in t the GM Frank, and my sales advisor Frank Jr. In what are challenging times for most manufacturers and dealerships, they have been exceptional in their customer service, communication, and pricing, from the day I received my 911 allocation to delivery. I am a car enthusiast who over the years has purchased many a vehicle from dealers across the US, and my experience with them stands out as my best one to date. A process that in the current environment has become an ordeal when dealing with most other dealerships, Frank and Frank Jr are real car enthusiasts who’s word you can depend on and who made my purchase experience a joyful one, including meeting and exceeding all my special/individual requests. They have earned my trust and continuing business, and I could not recommend them or appreciate them more. More

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Absolutely the best experience I have ever had with a car salesman and a car dealership! From the very beginning, to the end, the process was nothing short of outstanding! I would recommend both Frank and t salesman and a car dealership! From the very beginning, to the end, the process was nothing short of outstanding! I would recommend both Frank and the dealership to anyone! More

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Frank Jr was quick to communicate updates and the rest of the team was always available to answer any questions. A1 the team was always available to answer any questions. A1 More

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We just took delivery of our third vehicle from Porsche North Olmsted. Frank Sr and Frank Jr have always treated us well. We get the best experience from the ordering process, through to delivery and servi North Olmsted. Frank Sr and Frank Jr have always treated us well. We get the best experience from the ordering process, through to delivery and service from Porsche North Olmsted. More

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You simply cannot beat the service and professionalism at Porsche North Olmsted! Frank Jr. was refreshing to work with, sharing the same enthusiasm for the cars as myself. From order placement to regular u Porsche North Olmsted! Frank Jr. was refreshing to work with, sharing the same enthusiasm for the cars as myself. From order placement to regular updates on delivery, he made good on everything as promised. (Even the promises NOT included in the paperwork.) He understood how important this was to me and made certain the purchase of my 2022 911 GT3, was truly unforgettable. Thank you Frank Jr. and Porsche of North Olmsted for the ultimate Porsche experience. I will be back! More

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I have been a customer of North Olmsted Porsche for 14 years… Frank Jr. helped me through my most recent transaction with a friendly and professional manner. He kept me up to date with all my options. And years… Frank Jr. helped me through my most recent transaction with a friendly and professional manner. He kept me up to date with all my options. And, now I am loving my 2023 Cayenne. More

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Frank Jr. did a superb job through the entire process of ordering and getting my new 911. 5 star rating the whole way. did a superb job through the entire process of ordering and getting my new 911. 5 star rating the whole way. More

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Frank Jr was very professional and helpful! He made everything, from ordering my Macan through delivery, the easiest process ever!! I highly recommend Frank as your Porsche rep! He made everything, from ordering my Macan through delivery, the easiest process ever!! I highly recommend Frank as your Porsche rep! More

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