Frank Sumpter IV | Page 2
General Sales Manager
Ken Ganley Nissan Mayfield
6060 Mayfield Rd
Mayfield Heights, OH 44124
Industry Experience
14 yrs, 2 mos
154 Reviews
Write a Review154 Reviews of Frank Sumpter IV
December 14, 2023
The service center was great. I had no problem scheduling my appt. They were great and the time frame of service was wonderful. They were VERY kind and friendly upon my entering t I had no problem scheduling my appt. They were great and the time frame of service was wonderful. They were VERY kind and friendly upon my entering the dealership. VERY professional. More
Other Employees Tagged: Michael Yurczak , Holly Vansil
November 23, 2023
I bought a car and I had to wait for a week for them to recertify it and then when I went and picked the car up the very next day I needed to bring the car back but I couldn't bring it back for two weeks t recertify it and then when I went and picked the car up the very next day I needed to bring the car back but I couldn't bring it back for two weeks the service it for something that they should have done during this certification so I don't know how to rate that you know I'm not happy with that at all More
Other Employees Tagged: Carl Sapolin, Patti Takach , Holly Vansil
November 08, 2023
I am at this Nissan more than I’d like to admit but no matter when I visit I always get positive energy ! matter when I visit I always get positive energy ! More
Other Employees Tagged: Brent Johnson, Korey Kainec , Holly Vansil
November 03, 2023
We had excellent service! ! It was an awesome experience with this dealership. We will be back for sure. ! It was an awesome experience with this dealership. We will be back for sure. More
Other Employees Tagged: Brent Johnson, Matt Kane , Brandon Boro, Holly Vansil
November 02, 2023
Between Maranda and Holly this part of your team keeps my wife and myself and even my son coming back to Ganley Nissan wife and myself and even my son coming back to Ganley Nissan More
Other Employees Tagged: Patti Takach , Holly Vansil
October 31, 2023
Each and every time I come to Nissan I am greeted by a friendly face. I don’t feel like I am just another customer there, I feel like I’m part of the Nissan family! friendly face. I don’t feel like I am just another customer there, I feel like I’m part of the Nissan family! More
Other Employees Tagged: Brent Johnson, Michael Yurczak, Korey Kainec , Holly Vansil
October 21, 2023
Thank you for a great experience. It was a pleasure working with Mr. Humphrey. Take care! It was a pleasure working with Mr. Humphrey. Take care! More
Other Employees Tagged: Jim Humphrey, Patti Takach, Kamal Rida, Ian Behra , Brandon Boro
October 15, 2023
Friendly and knowledgeable and helpful. Every precaution was taken to check my vehicle. Great job. Every precaution was taken to check my vehicle. Great job. More
Other Employees Tagged: Brent Johnson, Kamal Rida , Mr. Humphrey
October 14, 2023
Waiting to find out if the Ganley warranty is what I was told it would cover. told it would cover. More
Other Employees Tagged: Steven Hohs, Kamal Rida , Holly Vansil
October 07, 2023
Went n to receive service I asked about the Bluetooth value n Crystal Hollines said she could help me and she was patient we talked a good hour before anything she didn't pressure me to purchase not anyt value n Crystal Hollines said she could help me and she was patient we talked a good hour before anything she didn't pressure me to purchase not anything I stated to her exactly what I wanted she didn't ask for my ss# or my credit first thing we formed a friendship and Crystal wasn't trying to just put me n a car she wanted me to b happy because vehicle represents me so she looked at my car saw what I liked n she STEP UP N SHOWED OUT n 1more tm THNK U CRYSTAL HOLLINES she got the car I wanted my color alll the features I already had plus more the staff was friendly also but Crystal was the BOMB. More
Other Employees Tagged: Korey Kainec , Crystal Hollines