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Frank Valanzola

Overview Reviews (308) Inventory (240)

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Frank Valanzola

Finance Manager

Honda of Toms River

346 NJ-37
Toms River, NJ 08753

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4.7

308 Reviews

Overview Reviews (308) Inventory (240)

4.7

308 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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308 Reviews of Frank Valanzola

October 05, 2025

Dealership Rating

Employee Rating

Cordial , helpful , dealership . Salesmen, Malcolm Selby explained all options , clearly. Made it a comfortable transition, in changing automobiles. . Would absolutely recommend h Salesmen, Malcolm Selby explained all options , clearly. Made it a comfortable transition, in changing automobiles. . Would absolutely recommend him.. Service department also helpful . Curtious, and on time . One of the better dealerships in the area !!! More

by DONALDECKHARD

Verified Customer

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Malcolm Selby

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Oct 06, 2025 -

Honda of Toms River responded

Thank you so much for your wonderful review, Donald! We’re thrilled to hear about your positive experience at Honda of Toms River. It’s great to know that Malcolm made your transition to a new vehicle comfortable and that our service department met your expectations. We truly appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

October 03, 2025

Dealership Rating

Employee Rating

Nick was awesome and super helpful during the whole process! Would recommend to others looking for an awesome experience! process! Would recommend to others looking for an awesome experience! More

by MCDONOUGH_COLLEEN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Edward Ottinger , Nicholas DelNegro

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Oct 04, 2025 -

Honda of Toms River responded

Thank you, Colleen! We appreciate your kind words about Nick and are glad to hear you had such a positive experience at Honda of Toms River. Your recommendation means a lot to us! We look forward to seeing you again. Sincerely, The Honda of Toms River Team

September 29, 2025

Dealership Rating

Employee Rating

This place was decent. Nothing amazing. It had that old time car dealership feel, look and smell to it when I was a kid car shopping with my father. This is not a compli Nothing amazing. It had that old time car dealership feel, look and smell to it when I was a kid car shopping with my father. This is not a compliment. I knew what I was getting as I did my research. I had my checkbook in my back pocket and was ready to go. My salesperson didn’t need to do much of because I had been going back and forth with someone from the dealership already. It was an easy sale for her and she pretty much didn’t do much of anything. She told me my license plates could be mailed home when they come in. When the dealership called that they were in they told me that because I was within a 30 mile range of the dealership I could have them mailed but would have to pay the $30 to have them delivered. I just wrong then a check for 29k and now I need to pay to have my plates mailed to me. I picked them up the following weekend only to be called a few days later that my title came in so now that’s another hour round trip down to Tom’s river and back. Thanks for that. Lastly after closing our deal we waiting at least an hour to even start signing papers. We were told we were next but that was an awfully long wait. No one was overly helpful or accommodating. At one point we thought we were forgotten about so my wife went up to ask about when were we going to sign the papers so we can get going. It was your typical no so great semi sleazy car shopping/buying experience but it wasn’t Lester Glen or DCH Honda which is even worse. All in all it was a decent at absolute best experience. More

by dstemp

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adel Kamel, Emily Seaman, Delia Mensch

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Sep 30, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you! Robert Helle | Sales Director (732) 349-7474 x 2125 | rhelle@hondaoftomsriver.com

September 25, 2025

Dealership Rating

Employee Rating

The price was right, the service was great. Got my truck in a reasonable amount of time. Overall was a great purchasing experience at Tom's River Honda. Got my truck in a reasonable amount of time. Overall was a great purchasing experience at Tom's River Honda. More

by Pete from Cherry Hill

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rondell

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Sep 26, 2025 -

Honda of Toms River responded

Thank you, Pete! We're delighted to hear that you had a great purchasing experience at Honda of Toms River and that our service and pricing met your expectations. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

September 22, 2025

Dealership Rating

Employee Rating

Very clean very optimist very person very profesional nice person Very confort very inteligente very sincerely nice person Very confort very inteligente very sincerely More

by JAIRRPERRY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Edward Ottinger, Mike Ciccone, Tom Scelfo

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Sep 22, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We appreciate your kind words about Honda of Toms River and our team. It’s great to hear that you had a positive and professional experience with us. We look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

September 13, 2025

Dealership Rating

Employee Rating

He was extremely helpful and did all he could to make us happy to buy our car happy to buy our car More

by MJZCONST

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Franki Rivera

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Sep 13, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience with us at Honda of Toms River. Our team is dedicated to ensuring our customers are satisfied, and it sounds like they did just that for you. We appreciate your business and look forward to seeing you again! Sincerely, The Honda of Toms River Team

September 13, 2025

Dealership Rating

Employee Rating

Franki was great and very helpful and got us a great deal!!!! Will refer him to anyone we know🙋‍♀️ deal!!!! Will refer him to anyone we know🙋‍♀️ More

by MJZCONST

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 14, 2025 -

Honda of Toms River responded

We greatly appreciate your review! We're thrilled to hear that Franki was able to assist you and secure a great deal at Honda of Toms River. Your referrals mean a lot to us, and we look forward to serving you and anyone you send our way in the future! Sincerely, The Honda of Toms River Team

September 11, 2025

Dealership Rating

Employee Rating

Awesome people to work with No issues on my end very nice people and i am happy nice people and i am happy More

by Rmur2024

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jay Ahmed, Robert Helle Jr, Adel Kamel, Dean Textor, Delia Mensch, Anthony Katawick, Mike Ciccone, Dean Magnavita, Tom Scelfo

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Sep 12, 2025 -

Honda of Toms River responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience with us at Honda of Toms River. Our team strives to provide excellent service, and it's great to know that you felt well taken care of. We look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

September 07, 2025

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Employee Rating

Since my first car in America with this dealer ship it has been a wonderful experience with them thus far and i would recommend them to anyone has been a wonderful experience with them thus far and i would recommend them to anyone More

by SBECK4LIFE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Doug Lazaro, Jay Ahmed, Dean Magnavita

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Sep 08, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that your experience with Honda of Toms River has been so positive since your first car purchase. Your recommendation means a lot to us. We look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

September 05, 2025

Dealership Rating

Employee Rating

No hassle, overall positive experience. 10 out of 10. Everyone we dealt with was professional, and the sales team made the buying process as positive as possible 10 out of 10. Everyone we dealt with was professional, and the sales team made the buying process as positive as possible More

by JAMESV.MARNELL

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Carlos Vizcaino Martinez

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Sep 05, 2025 -

Honda of Toms River responded

Thank you so much for your fantastic review, James! We’re thrilled to hear that you had a positive experience at Honda of Toms River and that our sales team made the buying process enjoyable for you. Your feedback means a lot to us, and we appreciate your support. We look forward to seeing you again! Sincerely, The Honda of Toms River Team

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