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Frank Valanzola

Overview Reviews (264) Inventory (186)

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Frank Valanzola

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Frank Valanzola

Finance Manager

Honda of Toms River

346 NJ-37
Toms River, NJ 08753

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4.7

264 Reviews

Overview Reviews (264) Inventory (186)

4.7

264 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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264 Reviews of Frank Valanzola

May 06, 2025

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Employee Rating

My experience with Honda of Tom’s river was a positive one. I received skilled serviced and was kept informed throughout the entire buying process. Franki was very knowledgeable and professional. one. I received skilled serviced and was kept informed throughout the entire buying process. Franki was very knowledgeable and professional. More

by Vcalascibetta98

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Franki Rivera

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May 06, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at Honda of Toms River. It's great to know that Franki was able to provide you with knowledgeable and professional service throughout your buying process. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

May 03, 2025

Dealership Rating

Employee Rating

Malcolm was great. Very straightforward and to the point. Listened to what I needed and guided. Didn't rush up to me and bug me. I actually.had the chance to walk t Very straightforward and to the point. Listened to what I needed and guided. Didn't rush up to me and bug me. I actually.had the chance to walk the dealership and look at the cars before speaking to anyone which being a manager myself and in sales and from a customer point of view I loved it. Hate being bothered as soon as I pull up to a dealership. Great experience, I will be referring people! More

by CAFARELLIJOHN0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Karin Towle, Dean Textor, Malcolm Selby

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May 03, 2025 -

Honda of Toms River responded

Thank you for your fantastic review! We truly appreciate your kind words about your experience at Honda of Toms River. It's great to hear that you valued our approach of allowing customers to explore at their own pace. We're here to assist when you're ready, and we’re glad that you felt heard and supported. Thank you for considering us for referrals, and we look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

April 28, 2025

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Employee Rating

They were honest and quick to have all paperwork done. Answered all my questions. Yvette went out of her way to help me with my lease. Answered all my questions. Yvette went out of her way to help me with my lease. More

by LUCIACHAMBERLAIN777

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Franki Rivera, Yvette Rivera-Coates

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Apr 28, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at Honda of Toms River. It's fantastic to know that Yvette provided you with the assistance you needed for your lease and answered all your questions promptly. We appreciate your feedback and hope to see you again soon! Sincerely, The Honda of Toms River Team

April 26, 2025

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Employee Rating

Service and sales are very professional at your dealership the service department is very helpful and fast service dealership the service department is very helpful and fast service More

by JBARR22

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Scelfo

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Apr 26, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We appreciate your kind words about our professional sales and service teams at Honda of Toms River. It's great to hear that you found our service department helpful and efficient. We look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

April 24, 2025

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Employee Rating

Frank was excellent. Up front with all the pricing. Explained everything clearly. Made it a nice experience. Up front with all the pricing. Explained everything clearly. Made it a nice experience. More

by JDOHERTY131

Recommend Dealer

Yes

Other Employees Tagged: Frank Valanzola

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Apr 24, 2025 -

Honda of Toms River responded

Thank you! We're thrilled to hear that you had such a positive experience with Frank at Honda of Toms River. Our goal is to provide clear communication and exceptional service, and it's great to know we achieved that with you. We look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

April 18, 2025

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Employee Rating

Nice people and great service. Purchased and leased many cars from them. Emily is an excellent sales rep Purchased and leased many cars from them. Emily is an excellent sales rep More

by Antolick

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adel Kamel, Dean Textor, Anthony Katawick, Mike Ciccone, Dean Magnavita, Tom Scelfo

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Apr 18, 2025 -

Honda of Toms River responded

Thank you for your great review, Antolick! We're glad to hear that you've had a great experience with us at Honda of Toms River. It’s fantastic that you've purchased and leased many cars from our dealership! We appreciate your kind words about our service and Emily. We look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

April 15, 2025

Dealership Rating

Employee Rating

I spent all day at the dealer and at the end it was as expected. I was insulted by the finance guy as were the salesman and manager. Things that were promised were not delivered. My fault for getting wor expected. I was insulted by the finance guy as were the salesman and manager. Things that were promised were not delivered. My fault for getting worn down and not double checking the mountain of paperwork. I should have left the car and picked it up when it met my specifications. I returned to get the add ons and was treated as I had been in the past there. I will be getting it serviced elsewhere. They can handle to warrantee issues. More

by Starkgolfer

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Jay Ahmed, Franki Rivera

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Apr 17, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you! Robert Helle | Sales Director (732) 349-7474 x 2125 | rhelle@hondaoftomsriver.com

April 11, 2025

Dealership Rating

Employee Rating

Repeat customer. My 4 th CRV. Excellent customer service I highly recommend this dealer ship My 4 th CRV. Excellent customer service I highly recommend this dealer ship More

by LSELLITTO1113

Recommend Dealer

Yes

Other Employees Tagged: Frank Valanzola

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Apr 12, 2025 -

Honda of Toms River responded

Thank you for your kind words and for being a loyal customer! We greatly appreciate your support and are thrilled to hear that you had excellent customer service during your visit to Honda of Toms River. Enjoy your new CR-V, and we look forward to seeing you again for your next vehicle! Sincerely, The Honda of Toms River Team

April 10, 2025

Dealership Rating

Employee Rating

He was the most gracious salesman I ever encountered. He was simply the BEST. He didn’t rush me or my wife answered all my questions I felt very comfortable dealing with him . He was simply the BEST. He didn’t rush me or my wife answered all my questions I felt very comfortable dealing with him . More

by CH28MAZE

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Apr 11, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that you and your wife had such a positive experience at Honda of Toms River. It’s great to know that our salesman provided you with the comfort and assistance you deserved. We appreciate your kind words and hope to see you both again soon! Sincerely, The Honda of Toms River Team

April 08, 2025

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Employee Rating

Very happy with Honda Sales. The salesman was Jonathan Maldove. Very professsional. The whole Sales team was great. The salesman was Jonathan Maldove. Very professsional. The whole Sales team was great. More

by miniguy

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Malave - 5 stars

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Apr 08, 2025 -

Honda of Toms River responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with Jonathan and our sales team at Honda of Toms River. It's always our goal to provide professional and outstanding service. We look forward to seeing you again for your future automotive needs! Sincerely, The Honda of Toms River Team

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