Frank Wilcox | Page 3

working with Patrick Subaru is always a pleasure this being the third Subaru i've bought from Patrick Subaru I'd like to say it was a very pleasurable experience. My sales person Frank was very profe this being the third Subaru i've bought from Patrick Subaru I'd like to say it was a very pleasurable experience. My sales person Frank was very professional and knowledgable about the product and made it very easy make the purchase. i'd recommend Patrick Subaru without reservation. thanks again. More

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Professional and efficient. Frank Wilcox earned my business mostly because of his wealth of knowledge with the Subaru family of vehicles. I did a lot of research on line and hav Frank Wilcox earned my business mostly because of his wealth of knowledge with the Subaru family of vehicles. I did a lot of research on line and have owned many Subarus but it was really helpful to run into someone with Frank's experience to help sort through everything. He showed a lot of patience answering my questions and spent a lot of time with my wife and I on pick up day to make sure we felt comfortable with the vehicle. Frank also has a great demeanor and good sense of humor which made the experience actually enjoyable. Imagine that! I never met Brandon or Ashley but because I inquired online they were the ones following up with me to see if I was still interested and so forth. I felt that they both were interested in getting me in to check out what Patrick had to offer, but never crossed the line in becoming too pushy. Sometimes the finance guys undo all the good will established by everyone else. However, David Marcoux (finance manager) did an excellent job of explaining the service plans and so forth at closing but never reverted to any type of last ditch, hard sell which happens all too often at other dealerships. After deciding on a vehicle I was driving it away less than 24 hours later. Patrick evidently is a dealer with the proper people, contacts and infrastructure to service customers expeditiously. I felt like I received the personal attention that I needed along with the efficiency of a large dealership. I'd finish by saying that if a competitive price, professional employees and customer satisfaction are important to you, try Patrick Motors. More

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Excellent experience! Super professional dealership and staff! Laura and Tri in sales were very helpful as we worked through my options for a new vehicle. Frank was also gr Super professional dealership and staff! Laura and Tri in sales were very helpful as we worked through my options for a new vehicle. Frank was also great to work with when I bought my previous vehicle at Patrick. Adam in finance was very patient as I had to put our meeting on hold for a short time. The GSM, Todd, was flexible and worked with the sales staff to provide me with options in my price range. Thank you Patrick Subaru! More

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Another Positive Subaru Buying Experience We have bought a number of new Subaru vehicles from Patrick Motors and it has been a positive experience. We sought out Frank Wilcox, with whom we ha We have bought a number of new Subaru vehicles from Patrick Motors and it has been a positive experience. We sought out Frank Wilcox, with whom we had previously dealt, in purchasing our new Subaru, remembering his knowledge, his informativeness and his personable demeanor. As in our last experience, we felt that we were treated fairly and professionally by the staff at Patrick. We are happy with the vehicle we purchased and Mr. Wilcox was instrumental in our overall positive impression. We intend to return to Patrick if we are in the market for another Subaru More

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Best buying experience ever! As a couple who outlived the need for two cars. we decided to trade in both for a new one. The sales consultant explained the various options, and som As a couple who outlived the need for two cars. we decided to trade in both for a new one. The sales consultant explained the various options, and sometimes discouraged some that he felt would not make a good choice for us. They certainly lived up to their recommendation. Best and most pleasant car purchasing experience ever. More

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Outstanding Customer Experience Our experience leasing a new crosstrek at Patrick Subaru was great. Jon listened to what we wanted and showed us options and got us the color car we w Our experience leasing a new crosstrek at Patrick Subaru was great. Jon listened to what we wanted and showed us options and got us the color car we wanted. Once we decided everything was completed in a day. We pick up the car the next day. I highly recommend this dealership. Thank you More

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Lease Frank was very thorough and knowledgeable. He made my lease experience much less stressful. I would recommend Frank Wilcox to my friends looking for a Frank was very thorough and knowledgeable. He made my lease experience much less stressful. I would recommend Frank Wilcox to my friends looking for a car. More

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Extremely Professional I had the pleasure of meeting with two extremely knowledgeable & personable Salesmen (Al Pagliarullo, who closed the Sale & Frank Wilcox, who introdu I had the pleasure of meeting with two extremely knowledgeable & personable Salesmen (Al Pagliarullo, who closed the Sale & Frank Wilcox, who introduced me to the Subaru Legacy). During my two visits to Patrick Motors, both Salesmen were attentive, listened to my concerns and were overwhelmingly kind and supportive as we proceeded through the test drives, negotiations, sale and review of all the Subaru amazing features. Thank you Al Pagliarulo for all your help & patience. Sincerely Colleen Carrigan More

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Frank is a rock star Between family and personal purchases, I've worked with Frank on several deals over the past few years and have always had a great experience. My wife Between family and personal purchases, I've worked with Frank on several deals over the past few years and have always had a great experience. My wife and I wanted to replace her 2010 Kia Forte and she expressed an interest in a Subaru so I knew exactly where we would go. We had the opportunity to go to a dealership that was much closer to us (about 10 minutes away) but I knew driving the 30 minutes to Patrick Subaru would be worth the extra effort. Thankfully, Frank was available and handled our purchase. As usual, Frank was a pleasure to work with. He puts the customer at ease and can answer any question. Patrick Subaru was generous in the amount they gave for our trade-in and the financing process was fast and simple. My wife HATES everything about buying a car because of so many bad past experiences. But, sitting with Frank, she said she has never had an experience like she did working with him. As she said, he restored her faith in working with a dealership. More

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Great car buying experience Frank was very knowledgable about the car, explaining all of the safety features, and getting all of the electronics set up. We will be returning to Frank was very knowledgable about the car, explaining all of the safety features, and getting all of the electronics set up. We will be returning to see Frank when we trade in our other car. More

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