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Franki Rivera

Overview Reviews (13) Inventory (160)

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Franki Rivera

Sales & Leasing Consultant

Honda of Toms River

346 NJ-37
Toms River, NJ 08753

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4.8

13 Reviews

Overview Reviews (13) Inventory (160)

Dealership Experience

1 yr, 6 mos

Industry Experience

1 yr, 6 mos

Languages Spoken

English

Spanish

4.8

13 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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13 Reviews of Franki Rivera

May 15, 2025

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Employee Rating

I was very happy with Franki helping me purchase my 2025! Honda Accord. He was fully knowledgeable about the vehicle and getting me the best price. I recommend him 100%! Honda Accord. He was fully knowledgeable about the vehicle and getting me the best price. I recommend him 100%! More

by Lenny Winters

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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May 15, 2025 -

Honda of Toms River responded

Thank you for your fantastic review, Lenny! We're thrilled to hear that you had a great experience with Franki while purchasing your 2025 Honda Accord. His knowledge and dedication to securing the best price truly make a difference. We appreciate your recommendation and look forward to serving you again at Honda of Toms River! Sincerely, The Honda of Toms River Team

May 14, 2025

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Employee Rating

Reasonable prices and great, personal care. Would definitely recommend! Reach out to Frankie or Lisa. Would definitely recommend! Reach out to Frankie or Lisa. More

by Aarushi

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Frank Valanzola , Lisa

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May 14, 2025 -

Honda of Toms River responded

Thank you for your wonderful review, Aarushi! We're thrilled to hear that you found our prices reasonable and appreciated the personal care from our team at Honda of Toms River. Frankie and Lisa will be pleased to know they made a positive impact on your experience. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

May 11, 2025

Dealership Rating

Employee Rating

I was impressed with Franki's thoughtfulness and understanding of how taxing the process is. His offer to drop off the car at our home, was greatly appreciated. Ray haggerstone understanding of how taxing the process is. His offer to drop off the car at our home, was greatly appreciated. Ray haggerstone More

by Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Emily Seaman , Receptionist

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May 12, 2025 -

Honda of Toms River responded

Thank you, Ray, for your wonderful feedback! We're thrilled to hear that Franki made your experience at Honda of Toms River smooth and thoughtful. Our team strives to go above and beyond, and we're glad it made a positive impact on your process. We appreciate your kind words and hope to see you again soon! Sincerely, The Honda of Toms River Team

May 06, 2025

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Employee Rating

My experience with Honda of Tom’s river was a positive one. I received skilled serviced and was kept informed throughout the entire buying process. Franki was very knowledgeable and professional. one. I received skilled serviced and was kept informed throughout the entire buying process. Franki was very knowledgeable and professional. More

by Vcalascibetta98

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Frank Valanzola

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May 06, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at Honda of Toms River. It's great to know that Franki was able to provide you with knowledgeable and professional service throughout your buying process. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

May 02, 2025

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Employee Rating

super helpful and considerate, i was helping my sister buy her first car and he walked us through the process! buy her first car and he walked us through the process! More

by Sara

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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May 02, 2025 -

Honda of Toms River responded

Thank you, Sara, for taking the time to share your experience! We're glad to hear that our team was super helpful and considerate while assisting you and your sister with her first car purchase. It’s always rewarding to guide customers through the process at Honda of Toms River. If you have any further questions or need assistance in the future, feel free to reach out. We look forward to seeing you again! Sincerely, The Honda of Toms River Team

April 30, 2025

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Employee Rating

The staff at Honda Toms River are very helpful polite, and willing to help in anyway. and willing to help in anyway. More

by MPILLARI

Verified Customer

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris

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May 01, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We appreciate your kind words about our staff at Honda of Toms River. It’s fantastic to hear that you found them helpful and polite. We strive to provide the best service possible, and we look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

April 28, 2025

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Employee Rating

They were honest and quick to have all paperwork done. Answered all my questions. Yvette went out of her way to help me with my lease. Answered all my questions. Yvette went out of her way to help me with my lease. More

by LUCIACHAMBERLAIN777

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Frank Valanzola, Yvette Rivera-Coates

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Apr 28, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at Honda of Toms River. It's fantastic to know that Yvette provided you with the assistance you needed for your lease and answered all your questions promptly. We appreciate your feedback and hope to see you again soon! Sincerely, The Honda of Toms River Team

April 24, 2025

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Employee Rating

I had a very nice experience going to this Honda, the people were very friendly and helpful! people were very friendly and helpful! More

by Sundance1207

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Apr 24, 2025 -

Honda of Toms River responded

Thank you for your kind words! We’re thrilled to hear that you had a nice experience at Honda of Toms River. Our team takes pride in providing friendly and helpful service. We look forward to seeing you again soon! Sincerely, The Honda of Toms River Team

April 15, 2025

Dealership Rating

Employee Rating

I spent all day at the dealer and at the end it was as expected. I was insulted by the finance guy as were the salesman and manager. Things that were promised were not delivered. My fault for getting wor expected. I was insulted by the finance guy as were the salesman and manager. Things that were promised were not delivered. My fault for getting worn down and not double checking the mountain of paperwork. I should have left the car and picked it up when it met my specifications. I returned to get the add ons and was treated as I had been in the past there. I will be getting it serviced elsewhere. They can handle to warrantee issues. More

by Starkgolfer

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Jay Ahmed, Frank Valanzola

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Apr 17, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you! Robert Helle | Sales Director (732) 349-7474 x 2125 | rhelle@hondaoftomsriver.com

April 10, 2025

Dealership Rating

Employee Rating

This was a great place to get my service done for my car. The best The best More

by NOVAKOWSKI99

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Doug Lazaro, Emily Seaman, Carlos Vizcaino Martinez, Dean Textor, Mario A, Mark Gianchiglia, Malcolm Selby, Jon Malave, Yvette Rivera-Coates

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Apr 11, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience getting your service done at Honda of Toms River. Your satisfaction is our top priority, and we hope to see you again for any future needs! Sincerely, The Honda of Toms River Team

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