Frankie Cao | Page 11

Always willing to help. Very respectful and professional. Knowledgeable and great customer service skills. I highly recommend Frankie to others. Thank you for always being there for the customers. Knowledgeable and great customer service skills. I highly recommend Frankie to others. Thank you for always being there for the customers. More

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Excellent customer service. Rene and Frankie are exceptional and go above and beyond to make sure that we are taken care of at all times. exceptional and go above and beyond to make sure that we are taken care of at all times. More

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Frankie Cao is an asset tp your organization, with a great deal of knowledge about the Mercedes cars (I have 2) always ready and willing to listen to the problems for which the car was brought in for se great deal of knowledge about the Mercedes cars (I have 2) always ready and willing to listen to the problems for which the car was brought in for service, also at time of pick up very explicit as to the service perform in the cars and ready to assit with any questions and or concerns that I might have I will recommend to my friends that own a Mercedes to try and request Frankie as their service advisor As for the loaner dept is another story very disorganize, needs a better planning and or organization that is why is only 4 stars for Mercedes of Coral Gables More

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Frankie has such a great personality and really cares not only for the customers but the vehicle that come in his care and very knowledgeable. only for the customers but the vehicle that come in his care and very knowledgeable. More

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Professional staff, excellent customer service, location is great . I turn my car at 8:30 am by 10:30 am was done . Comunicación with client fast and effective in my case was text msg which was great fo is great . I turn my car at 8:30 am by 10:30 am was done . Comunicación with client fast and effective in my case was text msg which was great for me because I work ..thanks More

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Byron is the best service person I think I’ve ever dealt with he always keeps me in the loop about my car he’s polite and extremely professional the gentleman who I leased or got a loaner from we’re also u with he always keeps me in the loop about my car he’s polite and extremely professional the gentleman who I leased or got a loaner from we’re also unbelievably professional I would buy a Mercedes again just for the service More

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A reliable person who does his job with the utmost A reliable person who does his job with the utmost professionalism and dedication, I highly recommend Franki Cao if you want to get the job well do A reliable person who does his job with the utmost professionalism and dedication, I highly recommend Franki Cao if you want to get the job well done. More

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