Frankie Howell
Frankie Howell at Southern Team Nissan of New River Valley

Frankie Howell | Page 2

Parts Manager

Southern Team Nissan of New River Valley

2130 N Franklin St
Christiansburg, VA 24073

Contact Me
4.8
52 Reviews

Dealership Experience

27 yrs, 1 mo

Industry Experience

27 yrs, 1 mo

Languages Spoken

English English

4.8

52 Reviews

Write a Review

52 Reviews of Frankie Howell

July 30, 2025

Dealership Rating
Employee Rating

Everyone is so nice and helpful when we visit our Southern team Nissan. They are courteous as they listen to our needs and do their best to accommodate us even if we don't have an appointment. More

by murmree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge, Casey Jones, Brandon Brusseau , Kayla Lambert, John was also very helpful.

July 29, 2025

Dealership Rating
Employee Rating

Fourth vehicle we have bought off of Kevin and the team. Awesome. 100% the best!!! More

by eli.isaac.rr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Thompson

July 07, 2025

Dealership Rating
Employee Rating

Very bad. Do not fix my car and take whole week without reaching back to me. It is very unprofessional. More

by taohe
Service Price Transparency
Service Communication
Recommend Dealer
No
Jul 07, 2025

Southern Team Nissan of New River Valley responded

Please reach out to me directly. I would Like to hear what happened. Sincerely, Jim Nardo GM (540)382-2904

Jul 10, 2025

Southern Team Nissan of New River Valley responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialVNRV@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 27, 2025

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Employee Rating

Southern Team provides outstanding service and an excellent selection of quality vehicles, making this customer feel valued and confident in her purchase. More

by lisadinkle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Nardo, Kevin Thompson, Jared Repass , Kayla Lambert

May 04, 2025

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Employee Rating

Very professional, friendly and helpful, they help make sure your car is serviced well and ready for the road! More

by Dburris345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge, Brandon Brusseau , Mike Handy, Kayla Lambert

April 27, 2025

Dealership Rating
Employee Rating

Had truck serviced, drive 70 miles and right rear wheel fell off. Luckily I was going very slow or me and my wife could have died. Going back to dealer Monday to discuss this major screw up More

by RONCAMPBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Dillion, Preston Hedge , Mike Handy

April 06, 2025

Dealership Rating
Employee Rating

They were very fast, friendly, and had great service. I would definitely come back. I was recommended this place by my parents and I would recommend it to everyone! More

by dawnsmommy08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge, Brandon Brusseau , Mike Handy, Kayla Lambert

March 24, 2025

Dealership Rating
Employee Rating

I drive from out of town to have my vehicle serviced by Southern Team Auto. The entire staff is very courteous and always make me feel the customer is priority. The service is very knowledgeable and serv More

by LRSCRUGGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge, Brandon Brusseau , Mike Handy, Kayla Lambert

February 27, 2025

Dealership Rating
Employee Rating

They came recommend and we're helpful, courteous and timely. I would recommend them others. More

by JCRAIGDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 25, 2025

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Employee Rating

From our first visit looking to purchase a vehicle, to making a purchase and the service afterwards have all been excellent. Eveey person we have came in contact with there has been nothing courtes and r More

by BROWNS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge, Kevin Thompson, Brandon Brusseau , Mike Handy, Kayla Lambert

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