Franklin Colon Jr.
Franklin Colon Jr. at Key Hyundai of Salem

Franklin Colon Jr. | Page 5

General Sales Manager- Habla Espanol

Key Hyundai of Salem

470 South Broadway
Salem, NH 03079

Contact Me
5.0
85 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

85 Reviews

Write a Review

85 Reviews of Franklin Colon Jr.

October 01, 2023

Dealership Rating
Employee Rating

Poor customer service in sales - dealership did not handle auto loan well at all. We tried to use our Bank of America-issued loan, but manager David Flowers refused to use our loan paperwork and tried More

by EMMET KLEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rafaelito Rodriguez, Gregg Georgoulis , David Flowers, Cam Lira

Oct 02, 2023

Key Hyundai of Salem responded

Hi Emmet, we regret to hear about your experience with our dealership. Unfortunately, some of the issues you experienced were outside of the dealership's control. The bank you arranged financing with (Bank of America) had an internal error in their system that prevented us from using your pre-approval. We were simply following the steps they requested we follow which is why the loan had to be redone. Also, the state you reside in does not acknowledge a temporary plate and required physical plates before you could take delivery of your new car. We're unable to dictate how quickly the DMV processes paperwork and plates. If we had any control over this, we most certainly would've attempted to have your car ready at the desired date. We appreciate your feedback and hope this adds some insight as to why your experience didn't go as well as we would've hoped for. We're always looking for ways to improve and hope you enjoy your new car. Take Care, Key Hyundai of Salem.

October 01, 2023

Dealership Rating
Employee Rating

Great sales department, very professional and friendly, made the purchase of my 2023 Sonata Hybrid Limited very easy! More

by b52ewo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Acosta

September 30, 2023

Dealership Rating
Employee Rating

Everyone was very helpful. Fabian was great. Gave us a full tutorial of the features and very knowledgeable. Everyone made the purchase easy and quick . Could highly recomme More

by diane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregg Georgoulis , Fabian

September 23, 2023

Dealership Rating
Employee Rating

Buying a car at Key Hyundai was a great experience. I would recommend them to anyone. More

by paul.a.thompson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 22, 2023

Dealership Rating
Employee Rating

Absolutely great customer service and very friendly and helpful staff. I would definitely share my wonderful experience with people I know. Keep up the great job.👍🏾 More

by amandasaiwai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Georgoulis, Brandon Marrero, Dana Tarbox, Scott Kravitz , Jeremy Case, David Flowers, AJ Gagne, Gary Peters, Nancy

September 09, 2023

Dealership Rating
Employee Rating

Everyone was Friendly professional and knowledgeable. Mindful of my time and very attentive to my beeds More

by PG4
Recommend Dealer
Yes

Other Employees Tagged: Brandon Marrero , David Flowers

August 28, 2023

Dealership Rating
Employee Rating

Excellent customer service very nice people, great deals, very good price,service after sale is great More

by Adel.fatlhy77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Georgoulis, Brandon Marrero, Dana Tarbox, Scott Kravitz, Diane Dupras , Jeremy Case, David Flowers, AJ Gagne, Gary Peters

Sep 02, 2023

Key Hyundai of Salem responded

We're pleased to hear you had a great experience with our team at Key Hyundai of Salem. Great service at great prices are what we're all about. Your feedback and support are greatly appreciated and we look forward to helping you in the future as well. We aim to be your preferred Hyundai dealer, so please keep in touch and safe travels!

August 27, 2023

Dealership Rating
Employee Rating

Very friendly, helpful, and courteous. Very knowledgeable about the vehicles. Followed up in a timely manner. More

by Charlotte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 02, 2023

Key Hyundai of Salem responded

Hi Charlotte, We're pleased to hear you had a great experience with the team here at Key Hyundai of Salem. We aim to deliver great service at a great price. Your feedback and support are important to us and we appreciate you taking the time to leave us such a wonderful review. Please keep in touch and safe travels!

August 03, 2023

Dealership Rating
Employee Rating

Great dealership! Listened to my concerns and helped me get what I wanted at a fair price. More

by debmorin13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Woo

August 02, 2023

Dealership Rating
Employee Rating

Excellent service. Salespeople were friendly and efficient. Easy buying process and the service dept is always clean and friendly. More

by m.byrne.512r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Acosta

...
5
...

Dealership Inventory (396 Vehicles)

new 2026 Hyundai Tucson car, priced at $38,758
2026 Hyundai Tucson
new
Ecotronic Gray exterior
Automatic
All-wheel Drive
new 2026 Hyundai SANTA FE HEV car, priced at $47,452
2026 Hyundai SANTA FE HEV
new
Atlantis Blue exterior
Automatic
All-wheel Drive
new 2026 Hyundai Tucson car, priced at $33,607
2026 Hyundai Tucson
new
Serenity White Pearl exterior
Automatic
All-wheel Drive
used 2022 Hyundai Santa Fe car, priced at $27,325
2022 Hyundai Santa Fe
used
Stormy Sea exterior
Unknown
All-wheel Drive
new 2026 Hyundai Palisade car, priced at $50,021
2026 Hyundai Palisade
new
Creamy White Pearl exterior
Automatic
All-wheel Drive
new 2026 Hyundai SANTA CRUZ car, priced at $30,902
2026 Hyundai SANTA CRUZ
new
Atlas White exterior
Automatic
All-wheel Drive