Well, first of all, thanks to all of the Team Honda of
Downey for making me feel that I’m always in a safe car, because I took the Van for only a oil change and they took their time to check brake pads, b
Downey for making me feel that I’m always in a safe car, because I took the Van for only a oil change and they took their time to check brake pads, brake rotors, air tire pressure, and all those small things that we as a owners always forgot to check, I will definitely go back and also happily recommend more people to go to this place!! Thanks, Nice Work, and Keep going !!
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by j3stu4rd01988
Verified Customer
Verified Customer
Service Price Transparency
Sep 14, 2026 -
Precision Honda responded
j3stu4rd01988,Thank you for choosing Precision Honda and sharing your experience ! Your safety and peace of mind are our top priorities. We’re glad our team took the extra time to inspect the important details of your van and make sure everything was checked properly. It’s great to know you felt well taken care of during your visit. Thank you again for your trust, your kind words, and for recommending us to others. We look forward to seeing you again on your next visit!-Dennis Alejo GSM
Exceptionally friendly and honest on expected wait time
In addition lounge ambiance and amenities were excellent
In addition lounge ambiance and amenities were excellent
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by D.MAGANA319
Verified Customer
Verified Customer
Other Employees Tagged:
Franky Asquerra
Sep 12, 2026 -
Precision Honda responded
D.MAGANA319, Thank you for choosing Precision Honda and sharing your experience ! We’re delighted to hear that our team provided friendly service and kept you well informed about the expected wait time. We’re also glad you enjoyed the ambiance and amenities in our lounge. Your feedback means a great deal to us, and we look forward to welcoming you back again soon!-Dennis Alejo GSM
Exceptionally friendly and honest on expected wait time
In addition lounge ambiance and amenities were excellent
In addition lounge ambiance and amenities were excellent
More
by D.MAGANA319
Verified Customer
Verified Customer
Other Employees Tagged:
Franky Asquerra
Sep 11, 2026 -
Precision Honda responded
D.MAGANA319, Thank you for choosing Precision Honda and sharing your experience. We’re delighted to hear that our team provided friendly and transparent communication regarding the expected wait time. It’s also wonderful to know that you enjoyed the ambiance and amenities in our lounge. We truly appreciate you taking the time to share your experience and look forward to welcoming you back!-Dennis Alejo GSM
Management should read recall notice sent out to
customers from Honda corporate. Notice stated equipment update should only take 20 minutes but when arriving at dealer repair/ update was close to 4h
customers from Honda corporate. Notice stated equipment update should only take 20 minutes but when arriving at dealer repair/ update was close to 4hrs!!!! Come on Precision you can to better than 4 hrs!
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by Jamiramontes
Verified Customer
Verified Customer
Other Employees Tagged:
Franky Asquerra
Sep 11, 2026 -
Precision Honda responded
Jamiramontes, Thank you for sharing your feedback. We sincerely apologize for the extended wait time you experienced during your recall visit. We understand how frustrating it is to receive a notice from Honda indicating the update should take approximately 20 minutes, only to spend nearly four hours at the dealership.
We take your concerns seriously and will review what happened with our service team to better understand the delay and identify ways we can improve communication and efficiency. We appreciate you bringing this to our attention and giving us the opportunity to do better for our customers.-Dennis Alejo GSM
It was a great experience, will be returning.
Scheduling an appointment was quick, didn't have to wait long for my car, received a discount on the service. Customer Service from Franky Asquerra w
Scheduling an appointment was quick, didn't have to wait long for my car, received a discount on the service. Customer Service from Franky Asquerra was great! Overall the service was outstanding, will be returning. Thank you!
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by ygarcia001
Verified Customer
Verified Customer
Other Employees Tagged:
Franky Asquerra
Sep 10, 2026 -
Precision Honda responded
ygarcia001, Thank you for choosing Precision Honda and sharing your experience! We’re thrilled to hear that you had such a great experience from scheduling your appointment to the quick service and discount. We especially appreciate your kind words about Franky Asquerra and his outstanding customer service. We truly value your business and look forward to welcoming you back on your next visit! - Dennis Alejo GSM
Service advisor Franky is great.
Makes the process easy and efficient in getting my van serviced.
Makes the process easy and efficient in getting my van serviced.
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by Vuddinh
Verified Customer
Verified Customer
Other Employees Tagged:
Franky Asquerra
Sep 08, 2026 -
Precision Honda responded
Vuddinh, thank you for choosing Precision Honda and sharing your experience ! We’re so glad to hear that Franky made the service process easy and efficient for you. We truly appreciate your business and will be sure to share your kind words with Franky. We look forward to taking care of your van again in the future!-Dennis Alejo GSM
Very kind and helpful personal Quick service, good
attention and good recommendations for my vehicle
attention and good recommendations for my vehicle
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by esco.evelyn
Verified Customer
Verified Customer
Other Employees Tagged:
Franky Asquerra
Sep 08, 2026 -
Precision Honda responded
esco.evelyn, Thank you for choosing Precision Honda and sharing your experience ! We’re thrilled to hear that our team provided friendly service, quick attention, and helpful recommendations for your vehicle. We truly appreciate your trust and look forward to serving you again in the future!-Dennis Alejo GSM
Service Was Excellent , Customer service excellent &' the
dealer waiting area super clean and excellent :)
dealer waiting area super clean and excellent :)
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by Pattyher9428
Verified Customer
Verified Customer
Other Employees Tagged:
Franky Asquerra
Sep 02, 2026 -
Precision Honda responded
Pattyher9428, thank you for choosing Precision Honda and sharing your experience ! We’re thrilled to hear that you had an excellent experience with both our service and customer care. We’re also glad you enjoyed our clean and comfortable waiting area. We truly appreciate your business and look forward to serving you again!-Dennis Alejo GSM
Excellent Excellent customers service, very professional
very kind I recommend going there. Nice people always in good mood.
very kind I recommend going there. Nice people always in good mood.
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by arahifo
Verified Customer
Verified Customer
Other Employees Tagged:
Franky Asquerra
Aug 31, 2026 -
arahifo responded
Great Job
Aug 31, 2026 -
arahifo responded
Very nice people, very professional.
Aug 31, 2026 -
arahifo responded
Keep up the good work.
When I arrived to my appointment Franky was polite and
professional, he was also able to answer all my questions. While waiting in the lobby, noticed it was very clean and comfortable.
professional, he was also able to answer all my questions. While waiting in the lobby, noticed it was very clean and comfortable.
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by ygarcia001
Verified Customer
Verified Customer
Other Employees Tagged:
Franky Asquerra
Aug 31, 2026 -
Precision Honda responded
ygarcia001, Thank you for choosing Precision Honda and sharing your experience !We’re so glad to hear that Franky was polite, professional, and able to answer all your questions. We’re also happy you found our lobby clean and comfortable while you waited. We truly appreciate your feedback and look forward to welcoming you back!-Dennis Alejo GSM
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