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Fransico Chavez

Overview Reviews (17)

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Fransico Chavez

Service Specialist

Regal Chevrolet

925 Bartow Road
Lakeland, FL 33801

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4.8

17 Reviews

Overview Reviews (17)

4.8

17 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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17 Reviews of Fransico Chavez

October 14, 2026

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Employee Rating

I have experienced excellent customer service for the last ten years. Service personnel work very hard for customer satisfaction. last ten years. Service personnel work very hard for customer satisfaction. More

by alexscott4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson, Emmy Andrew

Oct 14, 2026 -

Regal Chevrolet responded

After ten years of entrusting our service department with your Chevrolet Tahoe, your continued satisfaction is the highest compliment. Hearing that our team’s hard work has consistently earned your trust means a great deal to us. Sean Bryant - General Sales Manager - 863-333-0536

September 22, 2026

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Employee Rating

Excellent management intervention to internally communicate the issue to all involved. As a result my service was performed perfectly and I’m 100% satisfied with the result. communicate the issue to all involved. As a result my service was performed perfectly and I’m 100% satisfied with the result. More

by dangiesler

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson, Emmy Andrew , Kelsey (service advisor)

Sep 22, 2026 -

Regal Chevrolet responded

Knowing that our management team’s clear coordination led to a flawless service on your Chevrolet Colorado is rewarding. Hearing you’re 100% satisfied with the results means a great deal to our service department. Sean Bryant - General Sales Manager - 863-333-0536

September 17, 2026

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Employee Rating

muy amable servicial y atenta ,muy buen servicio, poco tiempo de espera, muchas gracias, hasta pronto tiempo de espera, muchas gracias, hasta pronto More

by Mayra

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Emmy Andrew

Sep 17, 2026 -

Regal Chevrolet responded

We’re glad the service visit for your Chevrolet Suburban was friendly, attentive, and fast. Thank you for your kind words; our team, especially Emmy and Fransico, is pleased we could minimize your wait and provide outstanding support. Sean Bryant - General Sales Manager - 863-333-0536

September 12, 2026

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It was an awesome experience everyone there is especially nice. Chase took care of me and did a wonderful job job. nice. Chase took care of me and did a wonderful job job. More

by m.berlin20199

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson, Emmy Andrew

Sep 12, 2026 -

Regal Chevrolet responded

Knowing the service on your Chevrolet Traverse felt exceptional and our team made you feel at home is truly rewarding. Your kind words about our service department’s friendliness mean a great deal to us. Sean Bryant - General Sales Manager - 863-333-0536

September 05, 2026

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Employee Rating

Quick and great customer service. I would definitely recommend it. Our service agent was very helpful. I would definitely recommend it. Our service agent was very helpful. More

by lmansfield2018

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 05, 2026 -

Regal Chevrolet responded

We’re glad the service on your Chevrolet Traverse was quick and helpful. Knowing you’d recommend us means a lot to our service team. Fransico is happy he could assist you. Sean Bryant - General Sales Manager - 863-333-0536

August 15, 2026

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Employee Rating

The work was perfect. They work fast and professional. People was kind and helpful. Thanks They work fast and professional. People was kind and helpful. Thanks More

by adrian.rod9712

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson, Emmy Andrew

Aug 15, 2026 -

Regal Chevrolet responded

Thank you for choosing Regal Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sean Bryant - General Sales Manager - 863-333-0536

August 09, 2026

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Excellent job by my service writer, also Francisco was awesome to deal with during my visit awesome to deal with during my visit More

by heat644

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson, Emmy Andrew

Aug 09, 2026 -

Regal Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Bryant - General Sales Manager - 863-333-0536

July 16, 2026

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Employee Rating

I believe Regal Chevrolet did everything they possibly could have done to make me happy. could have done to make me happy. More

by dennisandsons

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Chase Greenhow

Jul 16, 2026 -

Regal Chevrolet responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Regal Chevrolet are glad to have you as a customer. Sean Bryant - General Sales Manager - 863-333-0536

June 25, 2026

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Employee Rating

Very cool very awesome and pretty quick to help me figure out what I need done or what needs to be done out what I need done or what needs to be done More

by Hamiltonkenneth566

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson, Emmy Andrew , Joe Platt

Jun 26, 2026 -

Regal Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Bryant - General Sales Manager - 863-333-0536

June 18, 2026

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Employee Rating

He has always been in a great mood and extremely knowledgeable about his work. I always feel comfortable and confident with what he tells me. I usually follow his advice when I can afford it. knowledgeable about his work. I always feel comfortable and confident with what he tells me. I usually follow his advice when I can afford it. More

by Lmcpltom

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Joe Platt

Jun 18, 2026 -

Regal Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Sean Bryant - General Sales Manager - 863-333-0536