The service department was great!
My car wasn’t acting right. I took it to the dealership and the service department knew exactly what was wrong with it. They diagnosed the problem an
My car wasn’t acting right. I took it to the dealership and the service department knew exactly what was wrong with it. They diagnosed the problem and fixed it super quick. They are by far the best Service department around! Won’t take my car anywhere else.
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by Chelsea
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Deanna Andrews, Gaby Cano, Arturo Gonzalez, Rosie Hernandez, Hannah Wilson
Nov 18, 2022 -
Group 1 Buick GMC South responded
It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me.
Sincerely,
Victoria Gilliland- vgilliland@beckmasten.net
All good, good folks, good communication , timely
delivery, compassion, understanding, compassion, kindness, understanding, and compassion for those affected by these
delivery, compassion, understanding, compassion, kindness, understanding, and compassion for those affected by these
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by SDELEON3
Verified Customer
Verified Customer
Service Price Transparency
Nov 16, 2022 -
Group 1 Buick GMC South responded
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.
Sincerely,
Victoria Gilliland- vgilliland@beckmasten.net
They did what I asked them to do!
Did find a lot of stuff to raise the bill.
Did find a lot of stuff to raise the bill.
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by Chris
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Deanna Andrews, Gaby Cano, Arturo Gonzalez, Rosie Hernandez
Nov 14, 2022 -
Group 1 Buick GMC South responded
Thank you for this review.
Sincerely,
Victoria Gilliland- vgilliland@beckmasten.net
Did not like the service I got .
Waited almost 3 hours for them to tell me they had to order the parts 😠 when I had talk to some person week and half ago
Waited almost 3 hours for them to tell me they had to order the parts 😠 when I had talk to some person week and half ago
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by VASQUEZABEL45
Verified Customer
Verified Customer
Service Price Transparency
Nov 11, 2022 -
Group 1 Buick GMC South responded
Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further.
Sincerely,
Victoria Gilliland- vgilliland@beckmasten.net
It has been a disaster with this vehicle, at first it
was the transmission never got fix right know the motor didn't get fix right and know I don't know what's wrong but is back at the shop
was the transmission never got fix right know the motor didn't get fix right and know I don't know what's wrong but is back at the shop
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by BENJAMINMOYA
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Rosie Hernandez
Nov 11, 2022 -
Group 1 Buick GMC South responded
Benjamin, thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience.
Sincerely,
Victoria Gilliland- vgilliland@beckmasten.net
They are good at what they do you get there and they try
their best to get you going with your vehicle fixed
their best to get you going with your vehicle fixed
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by ngracia
Verified Customer
Verified Customer
Other Employees Tagged:
Gaby Cano
Nov 08, 2022 -
Group 1 Buick GMC South responded
Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle.
Sincerely,
Victoria Gilliland- vgilliland@beckmasten.net
Good customer service,and getting back with me as soon as
possible with a diagnosis of my truck..
possible with a diagnosis of my truck..
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by TOY
Verified Customer
Verified Customer
Nov 04, 2022 -
Group 1 Buick GMC South responded
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else.
Sincerely,
Victoria Gilliland- vgilliland@beckmasten.net
Service was courteous, professional and knowledgeable.
I greatly appreciated the video used to validate the operational functionality of my electronic bed cover. I felt this was truly a step above service
I greatly appreciated the video used to validate the operational functionality of my electronic bed cover. I felt this was truly a step above service from other dealerships.
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by hyorosco
Verified Customer
Verified Customer
Nov 03, 2022 -
Group 1 Buick GMC South responded
It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me.
Sincerely,
Victoria Gilliland- vgilliland@beckmasten.net
They were right on it !
And I got my vehicle quick and easy very dependable and pleased
And I got my vehicle quick and easy very dependable and pleased
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by jsotel23
Verified Customer
Verified Customer
Nov 03, 2022 -
Group 1 Buick GMC South responded
I am delighted to hear of your positive experience at our dealership!
Sincerely,
Victoria Gilliland- vgilliland@beckmasten.net
great dealerships i love this place and i elouise
recommend his dealership to a lot a lot of people
recommend his dealership to a lot a lot of people
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by RRODNEYWHITE
Verified Customer
Verified Customer
Nov 02, 2022 -
Group 1 Buick GMC South responded
I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care!
Sincerely,
Victoria Gilliland- vgilliland@beckmasten.net
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