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Frany Zepeda
394 Reviews
394 Reviews
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394 Reviews of Frany Zepeda
September 16, 2022
Great customer service every time I go. Great staff in the service department. Always a great pleasant experience. Great staff in the service department. Always a great pleasant experience. More
by MARITZA_S07
Verified CustomerOther Employees Tagged: Deanna Andrews, Gaby Cano, Arturo Gonzalez, Rosie Hernandez, Daniel
September 16, 2022
I have brought my car in for service numerous times for repairs that the technician did not do his job and find the problem, so I had t go back for the same problem and they did not Own up to there mistak repairs that the technician did not do his job and find the problem, so I had t go back for the same problem and they did not Own up to there mistake and help Me With the problem More
by ESEISLAND
Other Employees Tagged: Gaby Cano
September 01, 2022
My service experience at Beck and Masten South was great! I was greeted with a smile by Frany whenever I came in. She listened to my issue and was able to explain the full process of what the techs were goin I was greeted with a smile by Frany whenever I came in. She listened to my issue and was able to explain the full process of what the techs were going to do. I received updates on my truck in regards to what was wrong with it and when it would be/was ready to pick up. Definitely a easy experience, thank you so much Frany!! More
by Ced Said
August 28, 2022
I bought a Pre-owned Cadilliac Escalade in April 2022, I paid $60k for it. I took it in to be serviced last week, and the dealership is too low class to give me a loaner car. I want to speak to the General paid $60k for it. I took it in to be serviced last week, and the dealership is too low class to give me a loaner car. I want to speak to the General Manager about this! Very dissatisfied in the service from this dealership. I will not be recommending it to anyone!!!! More
by walterjackson8
August 24, 2022
All issues addressed, and vehicle was clean when picked up. I was kept apprised of progress by Andrew the service advisor via text, which he was quick to respond to, and call back if needed. Only issue I up. I was kept apprised of progress by Andrew the service advisor via text, which he was quick to respond to, and call back if needed. Only issue I had was the amount of time it took for repairs, More
by dwj97a
Other Employees Tagged: Deanna Andrews, Gaby Cano, Arturo Gonzalez, Rosie Hernandez
