Frany Zepeda | Page 19

Group 1 Buick GMC South responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Group 1 Buick GMC South responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Group 1 Buick GMC South responded

It was a pleasure to read about your third car-buying experience at Beck & Masten Buick GMC South. Congratulations on your car! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know our team provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Group 1 Buick GMC South responded

It is wonderful to hear that Frany and our team were able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Group 1 Buick GMC South responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Group 1 Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Group 1 Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Group 1 Buick GMC South responded

Thank you for taking the time to share your recent experience at Beck & Masten Buick GMC South. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Amy M. responded

Frany was great and always went above and beyond. My truck spent over 3 weeks because of delay of parts. Was NOT pleased about this but do understand it was out of dealership control. I did receive truck back smelly and dirty/grimy back from inside. Overall was good.

Group 1 Buick GMC South responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net