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Frany Zepeda
Frany Zepeda at Group 1 Buick GMC South

Frany Zepeda | Page 20

Service Advisor

Group 1 Buick GMC South

12820 Gulf Freeway
Houston, TX 77034

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4.1
394 Reviews
4.1

394 Reviews

Write a Review

394 Reviews of Frany Zepeda

June 23, 2022

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Employee Rating

From purchasing a vehicle to getting my service work done Beck And Masten is the best in the business. More

by b.carpenter55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 24, 2022

Group 1 Buick GMC South responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

June 18, 2022

Dealership Rating
Employee Rating

Excellent and quick work. Staff was friendly and very helpful when it came to getting my repairs done. More

by rewhitehead75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 21, 2022

Group 1 Buick GMC South responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

June 12, 2022

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Employee Rating

Service center took me on the same day with no appointment and got the job done! Gaby my service representative goes above and beyond to make things happen! More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gaby Cano

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Jun 15, 2022

Group 1 Buick GMC South responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

June 12, 2022

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Employee Rating

Always Great Service Advisors and prompt service. Taking care of your vehicle as its like their own. More

by ChySu17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gaby Cano

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Jun 15, 2022

Group 1 Buick GMC South responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

June 07, 2022

Dealership Rating
Employee Rating

Una Empresa muy comprometida con sus clientes dando en servicio muy bueno gracias también al vendedor Sr. Richard. Por su apoyo y darme la mejor atencion More

by MARCELO.TIGRE2468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 09, 2022

Group 1 Buick GMC South responded

Apreciamos sus amables comentarios, Marcelo. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

June 04, 2022

Dealership Rating
Employee Rating

Amazing job! ! Everything when well did a fantastic work!!! Keep doing a fantastic job. Keep it up!! More

by CUEVASCRYSTAL86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Deanna Andrews, Gaby Cano, Arturo Gonzalez, Rosie Hernandez

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Jun 07, 2022

Group 1 Buick GMC South responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

May 29, 2022

Dealership Rating
Employee Rating

Excellent work and Frany is the best in customer service ,thank you for all you do. More

by ROCELIAALCANTARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 01, 2022

Group 1 Buick GMC South responded

Thanks for your perfect review, ROCELIA! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

May 27, 2022

Dealership Rating
Employee Rating

One of the best experiences I ever had buying a vehicle i will be telling a friend More

by j.westcoast
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Nolden

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May 29, 2022

Group 1 Buick GMC South responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

May 20, 2022

Dealership Rating
Employee Rating

El personal es altamente profesional en ventas y en servicio , me trataron de lo mejor 👍👍 More

by MANUEL_DE_LEON66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ada Pasasin

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May 24, 2022

Group 1 Buick GMC South responded

Esperamos verla pronto! Sinceramente, Victoria Gilliland- vgilliland@beckmasten.net

May 15, 2022

Dealership Rating
Employee Rating

Excellent customer service. Always goes above an beyond to help customers in every way possible. More

by MOSELEYJONAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
May 18, 2022

Group 1 Buick GMC South responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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