Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Frany Zepeda
Frany Zepeda at Group 1 Buick GMC South

Frany Zepeda | Page 21

Service Advisor

Group 1 Buick GMC South

12820 Gulf Freeway
Houston, TX 77034

Contact Me
4.1
394 Reviews
4.1

394 Reviews

Write a Review

394 Reviews of Frany Zepeda

May 13, 2022

Dealership Rating
Employee Rating

Very responsive and helpful service staff. Went above and beyond on a pre-existing condition when bought. More

by dewet_roos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
May 16, 2022

Group 1 Buick GMC South responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

May 10, 2022

Dealership Rating
Employee Rating

I’ve had a good experience with this service department. They always are prompt and friendly. They take care with your vehicle. More

by DORAPETTY52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Deanna Andrews, Gaby Cano, Arturo Gonzalez, Rosie Hernandez

Report | Print
May 12, 2022

Group 1 Buick GMC South responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

May 08, 2022

Dealership Rating
Employee Rating

Great service and friendly atmosphere. I always take my car here for service. The are quick and easy to work with. More

by Buick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
May 10, 2022

Group 1 Buick GMC South responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

May 07, 2022

Dealership Rating
Employee Rating

It will be my last time at the this dealership. I really miss Jamie Ward. More

by rasher122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Deanna Andrews, Gaby Cano, Arturo Gonzalez, Rosie Hernandez

Report | Print
May 09, 2022

Group 1 Buick GMC South responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 30, 2022

Dealership Rating
Employee Rating

Working with Daniel Wood was a great experience he paid attention to every detail that I brought up Good Service Thank you More

by DANIELALEJANDROVALLEJO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
May 03, 2022

Group 1 Buick GMC South responded

Thanks for the great feedback! We're very happy that Daniel was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 29, 2022

Dealership Rating
Employee Rating

I was pleased to find a dealer service center that was willing to take ownership of something that they could not disprove or approve. Thanks! More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vennie Trevino and Edward in service

Report | Print
May 03, 2022

Group 1 Buick GMC South responded

Tony, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Beck & Masten Buick GMC South. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 24, 2022

Dealership Rating
Employee Rating

Great service. The schedule was exactly on time. Would highly recommend this dealership for repairs. More

by GLYNNS1149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Apr 26, 2022

Group 1 Buick GMC South responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 23, 2022

Dealership Rating
Employee Rating

Customer service is wonderful. The shop ensures that they accurately make repairs and are quick with oil changes. And the service manager is quick to please. More

by Jeannie F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gaby Cano

Report | Print
Apr 26, 2022

Group 1 Buick GMC South responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 20, 2022

Dealership Rating
Employee Rating

I didn't get my oil change with you bc you charge $107! Monument Chevrolet charges 5 times less $37❤ using the best synthetic oil!!! With all respect your price is ridiculous 🙄 More

by Gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Deanna Andrews, Gaby Cano, Arturo Gonzalez, Rosie Hernandez

Report | Print
Apr 25, 2022

Group 1 Buick GMC South responded

Gina, thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 20, 2022

Dealership Rating
Employee Rating

I am very satisfied with the service and friendliness of the service staff that they give me every time I go. More

by FLACORICHARD40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Deanna Andrews, Gaby Cano, Arturo Gonzalez, Rosie Hernandez

Report | Print
Apr 22, 2022

Group 1 Buick GMC South responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

1
...
20
21
22
...
40

Dealership Inventory (431 Vehicles)

new 2026 GMC Sierra 1500 car, priced at $51,940
2026 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Rear-wheel Drive
$51,940
View Details
new 2026 GMC Sierra 1500 car, priced at $64,910
2026 GMC Sierra 1500
new
Summit White exterior
Automatic
Rear-wheel Drive
$64,910
View Details
new 2026 GMC Sierra 1500 car, priced at $51,920
2026 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Rear-wheel Drive
$51,920
View Details
new 2026 Buick Enclave car, priced at $62,070
2026 Buick Enclave
new
Moonstone Gray Metallic exterior
Automatic
Front-wheel Drive
$62,070
View Details
new 2026 Buick Envista car, priced at $30,740
2026 Buick Envista
new
Brilliant Red exterior
Automatic
Front-wheel Drive
$30,740
View Details
new 2026 GMC Sierra 1500 car, priced at $64,410
2026 GMC Sierra 1500
new
Sterling Metallic exterior
Automatic
Rear-wheel Drive
$64,410
View Details
View All Inventory