Frannie welcomes you with a very cordial an professional
attitude, and then Daniel Wood and his team will take care if any problem you might have, great team, superb attitude, and even greater results, this
attitude, and then Daniel Wood and his team will take care if any problem you might have, great team, superb attitude, and even greater results, this team leaves a smile in my face every time, thank you guys!
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by Ok
Verified Customer
Verified Customer
Other Employees Tagged:
Rosie Hernandez, Daniel Wood
Apr 20, 2022 -
Group 1 Buick GMC South responded
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.
Sincerely,
Victoria Gilliland- vgilliland@beckmasten.net
I received excellent service and response from this
dealership .I would 100 percent recommend this dealership.
dealership .I would 100 percent recommend this dealership.
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by FSALAZAR5054
Verified Customer
Verified Customer
Apr 17, 2022 -
Group 1 Buick GMC South responded
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again!
Sincerely,
Victoria Gilliland- vgilliland@beckmasten.net
Frany is always professional and on point.
She the best person to deal with. Thank you .
She the best person to deal with. Thank you .
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by Glopez724
Verified Customer
Verified Customer
Apr 12, 2022 -
Group 1 Buick GMC South responded
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.
Sincerely,
Victoria Gilliland- vgilliland@beckmasten.net
Gabby always professional and let’s me know the status of
my vehicle. Technician also explained the issue and the repair to meson that I understood what was done.
my vehicle. Technician also explained the issue and the repair to meson that I understood what was done.
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by jason@jasonjoplin.com
Verified Customer
Verified Customer
Other Employees Tagged:
Gaby Cano
Apr 08, 2022 -
Group 1 Buick GMC South responded
Your kind words and fantastic review are greatly appreciated! Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future.
Sincerely,
Victoria Gilliland- vgilliland@beckmasten.net
Great service and very friendly to speak with.
My oil change and full point inspection only took 45 minutes.
My oil change and full point inspection only took 45 minutes.
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by CAMERON.CAMPBELL2012
Verified Customer
Verified Customer
Other Employees Tagged:
Deanna Andrews, Gaby Cano, Arturo Gonzalez, Rosie Hernandez
Apr 05, 2022 -
Group 1 Buick GMC South responded
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon.
Sincerely,
Victoria Gilliland- vgilliland@beckmasten.net
Ms.Frany was very kind and got everything I needed.
Always going back to her.
Always going back to her.
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by Zambranojesus
Verified Customer
Verified Customer
Other Employees Tagged:
Gaby Cano
Apr 05, 2022 -
Group 1 Buick GMC South responded
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sincerely,
Victoria Gilliland- vgilliland@beckmasten.net
Not sure what you fixed on the passenger airbag but it
did not fix the air bag light problem.
did not fix the air bag light problem.
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by Tommy_ake55
Verified Customer
Verified Customer
Apr 04, 2022 -
Group 1 Buick GMC South responded
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail.
Sincerely,
Victoria Gilliland- vgilliland@beckmasten.net
Gracias por preguntar la señorita Frany Zepeda fue muy
gentil y atenta lo único malo es que en el servicio rasparon mi camioneta
gentil y atenta lo único malo es que en el servicio rasparon mi camioneta
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by SAMUEL.CASTILLO
Verified Customer
Verified Customer
Other Employees Tagged:
Rosie Hernandez
Apr 04, 2022 -
Group 1 Buick GMC South responded
Esta no es la experiencia que queremos generar. Por favor communiquese con nosotros para solucionarla juntos.
Sincerely,
Victoria Gilliland- vgilliland@beckmasten.net
They will get your vehicle back to you on time they treat
people with respect
people with respect
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by DRVINSON
Verified Customer
Verified Customer
Other Employees Tagged:
Hannah Wilson
, Victoria Gilliland, Mohammed Qureshi
Apr 11, 2022 -
Group 1 Buick GMC South responded
Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving.
Sincerely, Victoria Gilliland- vgilliland@beckmasten.net
My truck was in for service oil change and tire rotation
the service department was great prompt just took a little while
the service department was great prompt just took a little while
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by MSTROMSR3
Verified Customer
Verified Customer
Other Employees Tagged:
Manny Escalon
Mar 22, 2022 -
Group 1 Buick GMC South responded
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sincerely,
Victoria Gilliland- vgilliland@beckmasten.net
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