Frany Zepeda
Frany Zepeda at Group 1 Buick GMC South

Frany Zepeda | Page 25

Service Advisor

Group 1 Buick GMC South

12820 Gulf Freeway
Houston, TX 77034

Contact Me
4.1
394 Reviews
4.1

394 Reviews

Write a Review

394 Reviews of Frany Zepeda

January 31, 2022

Dealership Rating
Employee Rating

Great and quick service experience!Would definitely Great and quick service experience! Would definitely recommend to friends and family- Chris In sales is very helpful! More

by CELESTERIVERA28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gaby Cano, Manny Escalon, Frank Nolden

Feb 02, 2022

Group 1 Buick GMC South responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 31, 2022

Dealership Rating
Employee Rating

Good customer service. I like them. Awesome people to work with. I will be buying my next vehicle from them. More

by Christopherjones32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 02, 2022

Group 1 Buick GMC South responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 25, 2022

Dealership Rating
Employee Rating

I don’t like the fact that I wasn’t acknowledged when I walked inside the service department. The women at the counter did not look up she only said I’ll be with you in a minute. She didn’t greet me or More

by ecfigueroa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 27, 2022

Group 1 Buick GMC South responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 25, 2022

Dealership Rating
Employee Rating

For the most part service is great this last time I was not happy customer! I scheduled an appointment for 8am Friday the 21st of January i missed an hour and 30 minutes of work to get the truck to get se More

by ROBMAN3496
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gonzalez

Jan 27, 2022

Group 1 Buick GMC South responded

Rob, we appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 25, 2022

Dealership Rating
Employee Rating

They always seem to have their act together Sometimes the wait time is longer than others but for the most part they're pretty quick More

by mharrison54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 25, 2022

Group 1 Buick GMC South responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 23, 2022

Dealership Rating
Employee Rating

Granny got me in and out, I really appreciate her handling of my Yukon. She always does a good job. More

by DBATEMAN
Recommend Dealer
Yes
Jan 25, 2022

Group 1 Buick GMC South responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 21, 2022

Dealership Rating
Employee Rating

Frany does a fantastic job. I appreciate her assistance each time I come in for work More

by richard_waldman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2022

Group 1 Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 18, 2022

Dealership Rating
Employee Rating

Fast Curtius friendly good service if I would have made an appointment things would have been a little faster so now I know I can do appointments now More

by ed.tennesseesr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Deanna Andrews, Gaby Cano, Manny Escalon, Arturo Gonzalez, Rosie Hernandez, Gina Saez, Elyza Sanchez, Nora Torres

Jan 20, 2022

Group 1 Buick GMC South responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 18, 2022

Dealership Rating
Employee Rating

Daniel and the staff are great. The customer service is always on point and the service techs never disappoint. More

by cstjunious
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gaby Cano, Daniel the service manager

Jan 19, 2022

Group 1 Buick GMC South responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 17, 2022

Dealership Rating
Employee Rating

Very courteous and professional. Diagnosis of my concern immediately and gave me an approximation of how long service would be. More

by LYNNGHINES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Deanna Andrews, Gaby Cano, Manny Escalon, Arturo Gonzalez, Rosie Hernandez, Gina Saez, Elyza Sanchez, Nora Torres

Jan 19, 2022

Group 1 Buick GMC South responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

...
25
...

Dealership Inventory (431 Vehicles)

new 2026 GMC Sierra 1500 car, priced at $51,940
2026 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Rear-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $64,910
2026 GMC Sierra 1500
new
Summit White exterior
Automatic
Rear-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $51,920
2026 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Rear-wheel Drive
new 2026 Buick Enclave car, priced at $62,070
2026 Buick Enclave
new
Moonstone Gray Metallic exterior
Automatic
Front-wheel Drive
new 2026 Buick Envista car, priced at $30,740
2026 Buick Envista
new
Brilliant Red exterior
Automatic
Front-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $64,410
2026 GMC Sierra 1500
new
Sterling Metallic exterior
Automatic
Rear-wheel Drive