Frany Zepeda
Frany Zepeda at Group 1 Buick GMC South

Frany Zepeda | Page 26

Service Advisor

Group 1 Buick GMC South

12820 Gulf Freeway
Houston, TX 77034

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4.3
412 Reviews
4.3

412 Reviews

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412 Reviews of Frany Zepeda

February 18, 2022

Dealership Rating
Employee Rating

A pleasure working with Frany the service writer keeps up with the service on my truck Plus it's a clean atmosphere More

by TDSPEARS06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 20, 2022

Group 1 Buick GMC South responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 17, 2022

Dealership Rating
Employee Rating

Great service friendly staff and clean atmosphere. . Hit chocolate was great too. They really honor their word More

by RAMIE1683
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gaby Cano

Feb 18, 2022

Group 1 Buick GMC South responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 09, 2022

Dealership Rating
Employee Rating

Always a pleasure to receive service from this dealership. You never feel pressured to purchase a service you do not need More

by donaldsavage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manny Escalon, Rosie Hernandez

Feb 11, 2022

Group 1 Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 09, 2022

Dealership Rating
Employee Rating

Great customer service, amazing staff members, clean establishment, great prices, and they do not hassle you to purchase. They inform you and allow you to make the choice. More

by SAMPAYRGIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Deanna Andrews, Gaby Cano, Arturo Gonzalez, Rosie Hernandez

Feb 11, 2022

Group 1 Buick GMC South responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 05, 2022

Dealership Rating
Employee Rating

I did not have to wait for a service rep when I arrived. Everyone was very helpful. More

by CLARENCE-ENGLISH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Deanna Andrews, Gaby Cano, Arturo Gonzalez, Rosie Hernandez

Feb 08, 2022

Group 1 Buick GMC South responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 05, 2022

Dealership Rating
Employee Rating

Fast and efficient service no complaints. Real friendly and helpful people. Work is always satisfactory. More

by careyhatfield77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Deanna Andrews, Gaby Cano, Arturo Gonzalez, Rosie Hernandez

Feb 08, 2022

Group 1 Buick GMC South responded

Carey, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 04, 2022

Dealership Rating
Employee Rating

Scammers to the fullest. Regret ever doing business with them. Hopefully I could get a lawyer soon! More

by DAISYCORTEZ15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Reputation .com, Shannon Eiler, Rosie Hernandez, Mohammed Qureshi, Marco

Feb 11, 2022

Group 1 Buick GMC South responded

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit.

February 03, 2022

Dealership Rating
Employee Rating

Knowledgeable and professional, very open with communication and with the upcoming services needed for me truck. More

by MPGILL484
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Deanna Andrews, Rosie Hernandez

Feb 04, 2022

Group 1 Buick GMC South responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 31, 2022

Dealership Rating
Employee Rating

Great and quick service experience!Would definitely Great and quick service experience! Would definitely recommend to friends and family- Chris In sales is very helpful! More

by CELESTERIVERA28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gaby Cano, Manny Escalon, Frank Nolden

Feb 02, 2022

Group 1 Buick GMC South responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 31, 2022

Dealership Rating
Employee Rating

Good customer service. I like them. Awesome people to work with. I will be buying my next vehicle from them. More

by Christopherjones32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 02, 2022

Group 1 Buick GMC South responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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