Dealer Reviews
Cars for Sale
Dealer Log In
Frany Zepeda
394 Reviews
394 Reviews
Write a Review
394 Reviews of Frany Zepeda
August 28, 2021
Best customer service I’ve experienced in a longtime !!I Best customer service I’ve experienced in a longtime !! I would recommend Becken Masten to everyone looking for the best deals in town by far !! Best customer service I’ve experienced in a longtime !! I would recommend Becken Masten to everyone looking for the best deals in town by far !! More
by Connie
Verified CustomerOther Employees Tagged: Hannah Wilson , Jason Beck, Victoria Gilliland, Mohammed Qureshi
August 27, 2021
Very professional, but at the same time friendly ..My last time I was there because of an oil change gone. In 10 years it never happened before. But according to the service tech. Oil had spilled out d last time I was there because of an oil change gone. In 10 years it never happened before. But according to the service tech. Oil had spilled out due to a bad oil filter. It happens to the best ones. Just Glad and lucky my Escalade panel advice me that it had no oil left and to take it to be serviced immediately! More
by Angela
Other Employees Tagged: Deanna Andrews, Gaby Cano, Manny Escalon, Arturo Gonzalez, Rosie Hernandez, Gina Saez, Elyza Sanchez, Nora Torres
August 25, 2021
Everyone was very helpful, great customer service! I had to bring my car in for service, the car was evaluated and repaired in 48 hours. Other dealerships were going to take a week to look at my car. to bring my car in for service, the car was evaluated and repaired in 48 hours. Other dealerships were going to take a week to look at my car. More
by achase
August 25, 2021
The service department is always very courteous and helpful whenever I've had my cars serviced. Frany and Gabi have been my advisors and have always been able to answer questions and get me scheduled. helpful whenever I've had my cars serviced. Frany and Gabi have been my advisors and have always been able to answer questions and get me scheduled. More
by mikale8668
Other Employees Tagged: Hannah Wilson , Gaby Cano, Manny Escalon, Scott Korenek
August 20, 2021
The Service Advisors Frany and Gabriela are excellent and always do a great job. I was how ever a bit disappointed in the amount of time it took fir parts to get in. The service it’s self was outstanding as always do a great job. I was how ever a bit disappointed in the amount of time it took fir parts to get in. The service it’s self was outstanding as to it was very quick once the Yukon was taken to the dealership. Great work on labor as well. More
by JOSEV2
Other Employees Tagged: Gaby Cano
August 12, 2021
Another smooth service appointment. Friendly service rep, pleasant waiting facility, well done service work. I have always used BMS service and will continue to do so in the future. pleasant waiting facility, well done service work. I have always used BMS service and will continue to do so in the future. More
by duncan1971
August 10, 2021
Good service good work. The shop completed the jobs with professional and good timely service with good personal. I have no problem set my appointment. professional and good timely service with good personal. I have no problem set my appointment. More
by Bhughes1961
Other Employees Tagged: Deanna Andrews, Gaby Cano, Manny Escalon, Arturo Gonzalez, Rosie Hernandez, Gina Saez, Elyza Sanchez, Nora Torres
August 10, 2021
Staff are very professional and friendly. Service was fast and efficient. Very well run business. I would definitely recommend to anyone in need of service. fast and efficient. Very well run business. I would definitely recommend to anyone in need of service. More
by cchapron1971
Other Employees Tagged: David
August 10, 2021
Easy set appointment, easy drop off, but transmissions specialist wasn't available. I had to call the next day to find out status of repair. When bringing car around to me the tech guy set off my beeper o specialist wasn't available. I had to call the next day to find out status of repair. When bringing car around to me the tech guy set off my beeper on my car and walked past it twice. Franny came out and walked right to car. It was like he didn'twant to retrievemy car. I don't understand.. More
by schoolmum46
August 04, 2021
I really loved all the work done , i thought it was a little pricey but other than that i loved it 😊. The price was for an oil change, rotation, balancing, cabin air filter and cleaning throttle body , little pricey but other than that i loved it 😊. The price was for an oil change, rotation, balancing, cabin air filter and cleaning throttle body , and it was $500.00 but other than that really loved the work. More
by reyesvalero12
Other Employees Tagged: Deanna Andrews, Gaby Cano, Manny Escalon, Arturo Gonzalez, Rosie Hernandez, Gina Saez, Elyza Sanchez, Nora Torres
Dealership Inventory (363 Vehicles)
