Frany Zepeda | Page 31

personnel was very attentive to my needs, i was in and out quickly, they offered UBER service but i personally didnt need it . great service ! out quickly, they offered UBER service but i personally didnt need it . great service ! More

by mlizrod6973 Verified Customer Verified Customer

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Andrew kept me updated throughout the process and had my vehicle ready early. Very friendly service. vehicle ready early. Very friendly service. More

by JMS Verified Customer Verified Customer

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When I walk in nobody say hi everybody was doing their business and not paying attention to the customers but I can say that my service advisor was a very nice person and professional business and not paying attention to the customers but I can say that my service advisor was a very nice person and professional More

by GALLARDOSABAS Verified Customer Verified Customer

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THIS COMPANY WASNT THE BEST, THEIR SERVICE WAS NOT GOOD. THEY HAD ME WAITING FOR A LONG TIME, THEY HAD PIECES LOOSE AND IT WAS MISSING PARTS. THEY HAD ME WAITING FOR A LONG TIME, THEY HAD PIECES LOOSE AND IT WAS MISSING PARTS. More

by TOMAS82VER Verified Customer Verified Customer

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Friendly and Fast service. I switched to this dealership and it was a great move! and it was a great move! More

by Dr. Hamel Verified Customer Verified Customer

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Great customer service. Gaby Cano is an outstanding person. She is very kind and takes time to world with the customer person. She is very kind and takes time to world with the customer More

by JESSE.1172 Verified Customer Verified Customer

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The service representative was very rude and even after her mistake that cost us four more days of dealing with this she never once apologized for her mistake on entering the wrong vehicle information whic her mistake that cost us four more days of dealing with this she never once apologized for her mistake on entering the wrong vehicle information which caused such a long delay. Being in the car business for over 20 years I would for sure send this employee for some customer service training. More

by gilrdz9 Verified Customer Verified Customer

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This is my first time to have my vehicle service in this location and quite frankly I was a little apprehensive but the service personnel are so friendly and accommodating. They communicated all that was ne location and quite frankly I was a little apprehensive but the service personnel are so friendly and accommodating. They communicated all that was needed to be done with my car and I am extremely happy with the service rendered plus they gave me first responder discount ! More

by lenriqz76 Verified Customer Verified Customer

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Best customer service I’ve experienced in a longtime !!I Best customer service I’ve experienced in a longtime !! I would recommend Becken Masten to everyone looking for the best deals in town by far !! Best customer service I’ve experienced in a longtime !! I would recommend Becken Masten to everyone looking for the best deals in town by far !! More

by Connie Verified Customer Verified Customer

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Very professional, but at the same time friendly ..My last time I was there because of an oil change gone. In 10 years it never happened before. But according to the service tech. Oil had spilled out d last time I was there because of an oil change gone. In 10 years it never happened before. But according to the service tech. Oil had spilled out due to a bad oil filter. It happens to the best ones. Just Glad and lucky my Escalade panel advice me that it had no oil left and to take it to be serviced immediately! More

by Angela Verified Customer Verified Customer

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