Frany Zepeda
Frany Zepeda at Group 1 Buick GMC South

Frany Zepeda | Page 32

Service Advisor

Group 1 Buick GMC South

12820 Gulf Freeway
Houston, TX 77034

Contact Me
4.3
412 Reviews
4.3

412 Reviews

Write a Review

412 Reviews of Frany Zepeda

August 25, 2021

Dealership Rating
Employee Rating

Everyone was very helpful, great customer service! I had to bring my car in for service, the car was evaluated and repaired in 48 hours. Other dealerships were going to take a week to look at my car. More

by achase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2021

Group 1 Buick GMC South responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

August 25, 2021

Dealership Rating
Employee Rating

The service department is always very courteous and helpful whenever I've had my cars serviced. Frany and Gabi have been my advisors and have always been able to answer questions and get me scheduled. More

by mikale8668
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hannah Wilson , Gaby Cano, Manny Escalon, Scott Korenek

Aug 27, 2021

Group 1 Buick GMC South responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

August 20, 2021

Dealership Rating
Employee Rating

The Service Advisors Frany and Gabriela are excellent and always do a great job. I was how ever a bit disappointed in the amount of time it took fir parts to get in. The service it’s self was outstanding as More

by JOSEV2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gaby Cano

Aug 23, 2021

Group 1 Buick GMC South responded

We appreciate your input, Jose. We're glad to hear that you are consistently impressed with the service we offer here at Beck & Masten Buick GMC South. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

August 12, 2021

Dealership Rating
Employee Rating

Another smooth service appointment. Friendly service rep, pleasant waiting facility, well done service work. I have always used BMS service and will continue to do so in the future. More

by duncan1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2021

Group 1 Buick GMC South responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

August 10, 2021

Dealership Rating
Employee Rating

Good service good work. The shop completed the jobs with professional and good timely service with good personal. I have no problem set my appointment. More

by Bhughes1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Deanna Andrews, Gaby Cano, Manny Escalon, Arturo Gonzalez, Rosie Hernandez, Gina Saez, Elyza Sanchez, Nora Torres

Aug 12, 2021

Group 1 Buick GMC South responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

August 10, 2021

Dealership Rating
Employee Rating

Staff are very professional and friendly. Service was fast and efficient. Very well run business. I would definitely recommend to anyone in need of service. More

by cchapron1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David

Aug 12, 2021

Group 1 Buick GMC South responded

We cannot thank you enough for your wonderful review of Beck & Masten Buick GMC South and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

August 10, 2021

Dealership Rating
Employee Rating

Easy set appointment, easy drop off, but transmissions specialist wasn't available. I had to call the next day to find out status of repair. When bringing car around to me the tech guy set off my beeper o More

by schoolmum46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2021

Group 1 Buick GMC South responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

August 04, 2021

Dealership Rating
Employee Rating

I really loved all the work done , i thought it was a little pricey but other than that i loved it 😊. The price was for an oil change, rotation, balancing, cabin air filter and cleaning throttle body , More

by reyesvalero12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Deanna Andrews, Gaby Cano, Manny Escalon, Arturo Gonzalez, Rosie Hernandez, Gina Saez, Elyza Sanchez, Nora Torres

Aug 06, 2021

Group 1 Buick GMC South responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 31, 2021

Dealership Rating
Employee Rating

Service is very friendly and helpful. They make sure to take care of the issues as best as possible. Paying attention to details and speaking directly to mechanics sometimes is key. More

by texascolt45s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gina Saez, Elyza Sanchez

Aug 03, 2021

Group 1 Buick GMC South responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 30, 2021

Dealership Rating
Employee Rating

Frank the sales Mgr was awesome is because of Frank I am still A GMC customer I really wish more people in the car business was like him he really cares for his customers More

by Richard McSween
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manny Escalon, Rosie Hernandez, Scott Korenek, Frank Nolden, Ruben leon was awesome

Aug 02, 2021

Group 1 Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

...
32
...

Dealership Inventory (513 Vehicles)

new 2026 GMC Sierra 1500 car, priced at $55,645
2026 GMC Sierra 1500
new
GAZ/SUMMIT WHIT exterior
Automatic
Four-wheel Drive
new 2026 GMC Yukon XL car, priced at $89,506
2026 GMC Yukon XL
new
Glacier White Tricoat exterior
Automatic
Rear-wheel Drive
new 2026 GMC Yukon XL car, priced at $105,969
2026 GMC Yukon XL
new
GBA/ONYX BLACK exterior
Automatic
Four-wheel Drive
used 2023 Ford Edge car, priced at $24,212
2023 Ford Edge
used
Carbonized Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $61,430
2026 GMC Sierra 1500
new
GBA/ONYX BLACK exterior
Automatic
Rear-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $61,354
2026 GMC Sierra 1500
new
GAZ/SUMMIT WHIT exterior
Automatic
Four-wheel Drive