412 Reviews
Write a Review412 Reviews of Frany Zepeda
August 25, 2021
Everyone was very helpful, great customer service! I had to bring my car in for service, the car was evaluated and repaired in 48 hours. Other dealerships were going to take a week to look at my car. to bring my car in for service, the car was evaluated and repaired in 48 hours. Other dealerships were going to take a week to look at my car. More
August 25, 2021
The service department is always very courteous and helpful whenever I've had my cars serviced. Frany and Gabi have been my advisors and have always been able to answer questions and get me scheduled. helpful whenever I've had my cars serviced. Frany and Gabi have been my advisors and have always been able to answer questions and get me scheduled. More
Other Employees Tagged: Hannah Wilson , Gaby Cano, Manny Escalon, Scott Korenek
August 20, 2021
The Service Advisors Frany and Gabriela are excellent and always do a great job. I was how ever a bit disappointed in the amount of time it took fir parts to get in. The service it’s self was outstanding as always do a great job. I was how ever a bit disappointed in the amount of time it took fir parts to get in. The service it’s self was outstanding as to it was very quick once the Yukon was taken to the dealership. Great work on labor as well. More
Other Employees Tagged: Gaby Cano
August 12, 2021
Another smooth service appointment. Friendly service rep, pleasant waiting facility, well done service work. I have always used BMS service and will continue to do so in the future. pleasant waiting facility, well done service work. I have always used BMS service and will continue to do so in the future. More
August 10, 2021
Good service good work. The shop completed the jobs with professional and good timely service with good personal. I have no problem set my appointment. professional and good timely service with good personal. I have no problem set my appointment. More
Other Employees Tagged: Deanna Andrews, Gaby Cano, Manny Escalon, Arturo Gonzalez, Rosie Hernandez, Gina Saez, Elyza Sanchez, Nora Torres
August 10, 2021
Staff are very professional and friendly. Service was fast and efficient. Very well run business. I would definitely recommend to anyone in need of service. fast and efficient. Very well run business. I would definitely recommend to anyone in need of service. More
Other Employees Tagged: David
August 10, 2021
Easy set appointment, easy drop off, but transmissions specialist wasn't available. I had to call the next day to find out status of repair. When bringing car around to me the tech guy set off my beeper o specialist wasn't available. I had to call the next day to find out status of repair. When bringing car around to me the tech guy set off my beeper on my car and walked past it twice. Franny came out and walked right to car. It was like he didn'twant to retrievemy car. I don't understand.. More
August 04, 2021
I really loved all the work done , i thought it was a little pricey but other than that i loved it 😊. The price was for an oil change, rotation, balancing, cabin air filter and cleaning throttle body , little pricey but other than that i loved it 😊. The price was for an oil change, rotation, balancing, cabin air filter and cleaning throttle body , and it was $500.00 but other than that really loved the work. More
Other Employees Tagged: Deanna Andrews, Gaby Cano, Manny Escalon, Arturo Gonzalez, Rosie Hernandez, Gina Saez, Elyza Sanchez, Nora Torres
July 31, 2021
Service is very friendly and helpful. They make sure to take care of the issues as best as possible. Paying attention to details and speaking directly to mechanics sometimes is key. take care of the issues as best as possible. Paying attention to details and speaking directly to mechanics sometimes is key. More
Other Employees Tagged: Gina Saez, Elyza Sanchez
July 30, 2021
Frank the sales Mgr was awesome is because of Frank I am still A GMC customer I really wish more people in the car business was like him he really cares for his customers still A GMC customer I really wish more people in the car business was like him he really cares for his customers More
Other Employees Tagged: Manny Escalon, Rosie Hernandez, Scott Korenek, Frank Nolden, Ruben leon was awesome
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