Frany Zepeda | Page 33

Freindly and efficent staff. Rosa took my vehicle to the car wash and it malfunctioned. Rather than bring me back a dirty vehicle, she hand washed it. Above and beyond .. great customer service. Applause car wash and it malfunctioned. Rather than bring me back a dirty vehicle, she hand washed it. Above and beyond .. great customer service. Applauses!!! More

by MGMICKEY Verified Customer Verified Customer

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Absolutely the worst service I have ever experienced!! Bought a 2021 Denali in December, put 4600 miles on it, lifter started knocking when I started the truck and they took over a month to repair the tru Bought a 2021 Denali in December, put 4600 miles on it, lifter started knocking when I started the truck and they took over a month to repair the truck and I never received a loaner car or return calls. They also changed the completion date 5 times and never offered anything for the constant inconvenience or a loaner/ rental vehicle. Thank God I had other vehicles. I can only imagine if I was unfortunate enough not to have another vehicle. I have since ordered a new Ford from a dealer I’ve used for years and received great service. It is their loss for sure as I own a fleet of company trucks and they will never get my business again. If you buy a GMC go elsewhere. More

by SHAWN65 Verified Customer Verified Customer

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Very profesional on every thing good Custumer service all ways on time I have ben a Custumer from 2008 thil now hope they keep up the good job ways on time I have ben a Custumer from 2008 thil now hope they keep up the good job More

by RENERDZ75 Verified Customer Verified Customer

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Daniel, the service manager, is a very knowledgeable and professional guy. He is efficient and manages his service drive very well. I had an issue recently and he helped me quickly to solve the issue. professional guy. He is efficient and manages his service drive very well. I had an issue recently and he helped me quickly to solve the issue. More

by Maghan J Verified Customer Verified Customer

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Franny is the best she really knows her job and does it the best out of any service writer that I’ve used at any dealership the best out of any service writer that I’ve used at any dealership More

by b.carpenter55 Verified Customer Verified Customer

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Great service and courteous. Frany was very informative and friendly. I will definitely continue to use Beck and Masten for my service needs! Great job! and friendly. I will definitely continue to use Beck and Masten for my service needs! Great job! More

by kevinmc1 Verified Customer Verified Customer

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I like the work and friendly service. What I have been looking for and the quality is good. I would recommend Beck and Masten to my friends. looking for and the quality is good. I would recommend Beck and Masten to my friends. More

by CLAYAUDI62012 Verified Customer Verified Customer

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Great Service. Friendy people their very fast Services on my vehicle compliment drinks when you need one coffee ,water ,hot chocolate etc. Great place to buy a vehicle's my vehicle compliment drinks when you need one coffee ,water ,hot chocolate etc. Great place to buy a vehicle's More

by ANGELA_PATTER Verified Customer Verified Customer

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Brought vehicle in for a factory recall after my original dealer never had the part nor time to do the work. Beck & Masten not only performed the work, but they did it without hesitation. I will be a custome dealer never had the part nor time to do the work. Beck & Masten not only performed the work, but they did it without hesitation. I will be a customer next time I need a vehicle. More

by Geos411 Verified Customer Verified Customer

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The tech Brian Vance did a great job and had me back on the road before lunch so I could make a afternoon appointment with a client. the road before lunch so I could make a afternoon appointment with a client. More

by j.degen Verified Customer Verified Customer

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