Frany Zepeda | Page 36

The phone personnel, the porters, and the service writers were ALL very friendly and helpful. I would have liked to personally thank the technician for the quick “turn around” for a job well done. were ALL very friendly and helpful. I would have liked to personally thank the technician for the quick “turn around” for a job well done. More

by Whaler Driver Verified Customer Verified Customer

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My service has always taken hours to complete simple maintenance. Tire pressures are consistently incorrect and tired not rotated. Also my brakes are needing replacement and are marked adequate on the i maintenance. Tire pressures are consistently incorrect and tired not rotated. Also my brakes are needing replacement and are marked adequate on the inspection checklist. Very poor mechanics. More

by jtw811 Verified Customer Verified Customer

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Tightly run service department that does not keep me in their building all day. They take care of my SUV and keep me on my way. their building all day. They take care of my SUV and keep me on my way. More

by Simmons Verified Customer Verified Customer

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Great customer service. Fast service service great great service great service great service great service great service great service great service great service great service service great service great service great service great service great service great service great service great service More

by klittle0990 Verified Customer Verified Customer

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Not organized, took a long time to check in for service. Was not informed when car was ready and parked in the rain. Tried to line up cars including in rain Was not informed when car was ready and parked in the rain. Tried to line up cars including in rain More

by eblakeevans Verified Customer Verified Customer

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Worst service of my lifetime. Sent me in Uber to rental car place and there was no car. When I finally got a car they said they would pay the difference and they did not. No information on what was going car place and there was no car. When I finally got a car they said they would pay the difference and they did not. No information on what was going on with my car throughout process. Called sales manager told him on my experience and he said he would check on my car and call me the next day at noon. When he didn’t I called him at 2 and it was his day off. This was all for a new 65 k truck I bought. If they treated me that was can you imagine how they treat people who don’t spend that much. No one knew what was going on. No promises kept. No rental car as promised and I was charged for it. Never never again will I put myself through the mistake of using Beck and Mason South for service. More

by MIHAILOFF2019 Verified Customer Verified Customer

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The best service and they were efficient in taking care my vehicle ay the same time friendly, made feel comfortable .... for sure will recommend Beck and Masten my vehicle ay the same time friendly, made feel comfortable .... for sure will recommend Beck and Masten More

by JGOMEZ13 Verified Customer Verified Customer

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Since the trans problem was something common to 8 sp, it should have been covered under a recall or known issue. Would the factory rep have authority to refund this cost/expense? should have been covered under a recall or known issue. Would the factory rep have authority to refund this cost/expense? More

by Mikeroll48 Verified Customer Verified Customer

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Friendly Customer Service and Reliable Services always deliver in a timely manner that they give. Great warranties. I would definitely be taking my car back. deliver in a timely manner that they give. Great warranties. I would definitely be taking my car back. More

by Ant5.0 Verified Customer Verified Customer

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Never will I purchase a vehicle or use this dealership for maintenance in the future. Three days and a fee for a software update that disabled my vehicles power steering. Despite numerous texts (to de for maintenance in the future. Three days and a fee for a software update that disabled my vehicles power steering. Despite numerous texts (to designated number) and calls I got no response from the service department for updates. More

by DEREK.PATERSON Verified Customer Verified Customer

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