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Frany Zepeda
412 Reviews
412 Reviews
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412 Reviews of Frany Zepeda
April 24, 2021
Since the trans problem was something common to 8 sp, it should have been covered under a recall or known issue. Would the factory rep have authority to refund this cost/expense? should have been covered under a recall or known issue. Would the factory rep have authority to refund this cost/expense? More
by Mikeroll48
Verified CustomerOther Employees Tagged: I was unable to contact the service rep. Had to wait for her to call me back after I left 2 messages.
April 24, 2021
Friendly Customer Service and Reliable Services always deliver in a timely manner that they give. Great warranties. I would definitely be taking my car back. deliver in a timely manner that they give. Great warranties. I would definitely be taking my car back. More
by Ant5.0
Other Employees Tagged: Gaby Cano
April 23, 2021
Never will I purchase a vehicle or use this dealership for maintenance in the future. Three days and a fee for a software update that disabled my vehicles power steering. Despite numerous texts (to de for maintenance in the future. Three days and a fee for a software update that disabled my vehicles power steering. Despite numerous texts (to designated number) and calls I got no response from the service department for updates. More
by DEREK.PATERSON
Other Employees Tagged: Manny Escalon
April 20, 2021
Frany and Rosie were very helpful and professional. Extended warranty details were explained. Interior of my vehicle was cleaner than normal after service. I will continue to utilize service as needed. Extended warranty details were explained. Interior of my vehicle was cleaner than normal after service. I will continue to utilize service as needed.8 More
by bmcgrew1
Other Employees Tagged: Manny Escalon, Rosie Hernandez
April 19, 2021
The people are nice and friendly they help you with a friendly face they make you feel like family ...they get the job done fast service friendly face they make you feel like family ...they get the job done fast service More
by Spencer Hatten
Other Employees Tagged: Deanna Andrews, Gaby Cano, Rosie Hernandez, Gina Saez, Elyza Sanchez, Nora Torres
April 17, 2021
I am disappointed because one of the diagnosis was that my battery cell was dead though I had not long replaced the battery and the battery had very little corrosion around the posts. After I left, it was my battery cell was dead though I had not long replaced the battery and the battery had very little corrosion around the posts. After I left, it was proved that the battery 100% had no dead cells. From that alone, I am not certain if I can trust if the other diagnosis was true. More
by Ernestine Williams
April 16, 2021
Service was great and the people there are very helpful. Took my vehicle in for service and returned in a timely manner. I appreciate the flexibility and constant updates on my vehicle repairs. Keep up the Took my vehicle in for service and returned in a timely manner. I appreciate the flexibility and constant updates on my vehicle repairs. Keep up the great work!!! More
by JULIA CHAPA
April 13, 2021
Side airbag recall/Engineering Study took 2 days. Vehicle not washed. Told not to change oil but technician did anyway and rotated tires which was done 131 miles before so I had to take to Discount tire to r not washed. Told not to change oil but technician did anyway and rotated tires which was done 131 miles before so I had to take to Discount tire to rotate tires back. More
by JMC1518
April 11, 2021
All of the staff was very friendly and helpful. My repairs were done quickly and I was notified by phone when it was ready for pickup. I would recommend this dealership. repairs were done quickly and I was notified by phone when it was ready for pickup. I would recommend this dealership. More
by newcyn07
Other Employees Tagged: Elyza Sanchez
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