Fred Fortson
Fred Fortson at Lexus of Chattanooga

Fred Fortson | Page 43

Lexus Master Certified Sales and Leasing professional (423) 326-9882

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

Contact Me
5.0
436 Reviews

My Motto has always been "Take care of the customers first, last, and always". Buying a vehicle shouldn’t be anything other than enjoyable. It’s all about the customers Period!

Dealership Experience

11 yrs, 7 mos

Industry Experience

28 yrs, 1 mo

Specialties & Trainings

New Car Manager

General Sales Manager

View more specialties & trainings

Languages Spoken

English English

Employee Video

5.0

436 Reviews

Write a Review

436 Reviews of Fred Fortson

August 15, 2016

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Employee Rating

Superior Customer Care From the time I walked in the showroom it was all about me, the customer. The car selection, the infamous paperwork, attention to detail, courtesy - More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2016

Lexus of Chattanooga responded

Ray, we welcome you to our family with open arms! We are so happy you made the switch and gave us the chance to wow you, for it is part of what we do best here. Fred had a great time getting to know you, your needs, and your wants through your search. Our selection provides you with the chance to see what you like and don't like so that you can leave with a confident smile on your face. Our family looks forward to seeing you back in again soon. In the meantime, enjoy your new set of wheels. Congratulations on your new Lexus, Ray!

August 02, 2016

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Best car buying experience ever. After a lackluster experience at one of our local Lexus dealers, we turned to the internet and found the model and color combination we desired at Lex More

by nativenashvillian
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Jones

Aug 04, 2016

Lexus of Chattanooga responded

We hope you enjoyed the journey to come and see us from Nashville! Our team is so happy to welcome you to the Lexus of Chattanooga family. Fred enjoyed taking care of your every question and concern, as we understand that buying a car is a great decision that deserves time and patience so that you make the best choice for you. You will never feel pressure from us during any visit; instead, you will be welcomed with fun and excitement. From Marcus to Fred to all of us here, congratulations on your brand new GX460! We hope you will make the journey back to see us again down the road!

July 28, 2016

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Employee Rating

I love my new Lexus 350 Fred Fortson went the extra mile to get us the vehicle that we wanted quickly. Fred streamlined the buying experience so that we could begin enjoying More

by Paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Simmons

Aug 01, 2016

Lexus of Chattanooga responded

Thank you for choosing Lexus of Chattanooga for your automotive needs, Paul! We are thrilled that Fred could take care of you and get you into the driver's seat of the right car for you so easily. Our team is lucky to have both him and you with us. We appreciate your business, and hope you love your new car. Congratulations!

July 26, 2016

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Loving my Lexus My husband and I visited Lexus of Chattanooga on a whim,as I was unsatisfied with my current vehicle. We were promptly greeted by Fred Fortson. Unlike More

by Lovingmylexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Simmons, Marcus Jones

Aug 01, 2016

Lexus of Chattanooga responded

We are so glad that you joined the Lexus of Chattanooga family! Fred greatly enjoyed getting to know both you and your husband, learning your needs and your tastes so that he could help recommend the best vehicle to accommodate you. We never want you to feel pressured or stressed when working with any of our teammates, and you can expect this sort of treatment each and every time you stop by. Congratulations on your new car, and have a wonderful day!

July 13, 2016

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beyond the call of service . I was very happy with car buying experience .fred fortson was my salesman , he personalized me with all the features/ controls on my new car on delive More

by jimhen10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: dethr yoder was very good/excellent work./great job.

Jul 14, 2016

Lexus of Chattanooga responded

We are so happy to hear that you are happy, Jim! Our team enjoys working with our great customers to find them a vehicle that they will love for years to come. We understand the car buying process can seem stressful, which is why Fred goes out of his way to ensure that you are always properly taken care of from start to finish. We hope that you love your new car and come back to see us again soon. Congratulations!

July 08, 2016

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Honest & helpful salesmen here! Fred is great at getting you the perfect car for your need! He helped me make the best choice for our 16 yr old & we couldn't be more happy with our c More

by Sweet16 car gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sharon Banks, Sharon

Jul 11, 2016

Lexus of Chattanooga responded

We were more than happy to help you get your daughter into her used Lexus! Fred is a great asset to our team, and loves helping our customers have the best experience possible when visiting our dealership. From everyone here at Lexus of Chattanooga, congratulations on the new set of wheels!

July 02, 2016

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Great service! This is our first Lexus and the experience so far has been great. Fred Fortson was our salesman and he took the time to make sure we were satisfied w More

by SLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2016

Lexus of Chattanooga responded

We are so glad that you can trust Fred to help you learn the ins and outs of your new Lexus! Our team is lucky to have him, for he always is willing to go above and beyond to create a comfortable, friendly environment for you to make a well-informed decision. Congratulations, and we hope you enjoy your first Lexus! Please let us know if there is anything we can do to further assist you!

July 01, 2016

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The best service I have ever seen I have owned 7 Lexus and this one is my 8th. I bought it online and met Fred Fortson on the phone and by facetime/ iphone. What a guy! He went out More

by warrenweitzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sharon Banks

Jul 06, 2016

Lexus of Chattanooga responded

Thank you so much, Warren, for sharing your feedback with our team! We understand that you want a car you can love for years to come, which is why we are willing to help ensure you get exactly what you are looking for. Fred is a great asset to our team, and was happy to help you out. We hope that you enjoy your new set of wheels, and look forward to the opportunity to serve you for your future automotive needs. Congratulations!

June 13, 2016

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Employee Rating

The best car purchasing experience of my life. Sharon and Fred made us feel very relaxed. We laughed the entire sales process. Fred took time to familiarize us with the vehicles technology. Prof More

by Dougcar
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sharon Banks, Sharon Banks and Greg Patterson

Jun 14, 2016

Lexus of Chattanooga responded

Welcome to the Capital Toyota family! We are happy to know that you had a great time working with Fred, for he truly believes that buying a car should be fun and exciting. We hope that you will be back in to see us again soon and enjoy your new set of wheels!

May 18, 2016

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Employee Rating

Excellent Experience Fred met us at the door from the minute we got there and was very polite and professional! He showed us what we were looking for and was more than he More

by cindy/grump
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2016

Lexus of Chattanooga responded

Thank you for letting us know about your great experience, Cindy! Our team works hard to help you get the perfect vehicle that you will be happy to own for years to come. We are lucky to have Fred with us, as he always is willing to go above and beyond to provide our great customers like you the dedication they deserve. We hope that you are enjoying your new ride, and look forward to forming a great relationship with you over the years to come. Congratulations!

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