Fred Munns
Fred Munns at Herlong Ford
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Fred Munns | Page 13

Sales Consultant

Herlong Ford

775 Augusta Rd
Edgefield, SC 29824

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5.0
123 Reviews
5.0

123 Reviews

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123 Reviews of Fred Munns

April 27, 2017

Dealership Rating
Employee Rating

Great,Friendly and Affordable!!!! Fred Munns went out of his way to make this sale!! Highly recommended!!! Meryl was as sweet as could be!!! Really enjoyed the Herlong Ford experience! More

by Broncos2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Meryl Herlong , Wes,Herlong

April 24, 2017

Dealership Rating
Employee Rating

NOT HAPPY Wether he did ithe knowingly or not I can not say, however, Mr. Munns was NOT HONEST with me. I went in to the dealership after doing research on kbb. More

by Highly dissatisfied 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Rhett Parkman

Apr 27, 2017

Herlong Ford responded

I want to thank you for your interest in our dealership. I understand you came to look at one of our vehicles and had discussions with two of our sales staff regarding the work that had been done as well as pricing. I can assure you that we did change the battery in the vehicle. I do apologize that the connectors were not properly cleaned. Regarding the price, we do shop our vehicles weekly to be sure we are offering a competitive price. We shop with AutoTrader and use NADA for our figures. I understand you used KBB for yours. We have found KBB to come in quite low in most cases, which is why we use the more favorable NADA. In addition, most lenders and insurance companies require NADA figures in their calculations. We did offer you our best price and I apologize that we could not meet your price request. It certainly is not our intention to make our customers unhappy or feel unimportant or misunderstood.

March 05, 2017

Dealership Rating
Employee Rating

Easy purchase Bought the van after searching On-line. .The entire transaction was handled over the phone and by email/text. This vehicle was for business use and wa More

by Rogers Property Management, Inc.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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