48 Reviews
Write a Review48 Reviews of Fred Retzlaff
April 24, 2024
Great service and fast. Brought vehicle in for three recalls. One was not able to be completed as parts had to be ordered. I was not provided information on when the ordered Brought vehicle in for three recalls. One was not able to be completed as parts had to be ordered. I was not provided information on when the ordered parts would arrive. More
April 06, 2024
This dealership is easy to work with. We highly recommend their work. Are very satisfied. We highly recommend their work. Are very satisfied. More
Other Employees Tagged: Cassie Bevill, Felicia Haynes
April 04, 2024
The location and amenities are very accommodating and if you choose to wait, it makes the wedding experience very comfortable with the selection of free Wi-Fi snacks and coffee. The staff Lloyd at Hyunda you choose to wait, it makes the wedding experience very comfortable with the selection of free Wi-Fi snacks and coffee. The staff Lloyd at Hyundai Of Asheville is a forced to be reckoned with. They are very friendly, professional and quick even if they’re having a bad day, they never take it out on the customers they always remain professional and courteous. More
Other Employees Tagged: Billy Hill, Forrest Smith, Will Kuhn, Elijah Walker, Kyle Hill, Heidi Tucker, David Bruce , Courtney King
March 25, 2024
Service was amazing! Emergency tire issue from hitting a large pot hole at night. You gave us a new tire & fixed bent rim, tire balanced tire & did an alignment in 2.5 ho Emergency tire issue from hitting a large pot hole at night. You gave us a new tire & fixed bent rim, tire balanced tire & did an alignment in 2.5 hours, on a Saturday!!! More
Other Employees Tagged: Will Kuhn
March 24, 2024
While traveling in the Asheville area, my car started acting up. I stopped at the Hyundai dealership to see if they would check it out (this is around 11:00 and there were people in front of us). Not on acting up. I stopped at the Hyundai dealership to see if they would check it out (this is around 11:00 and there were people in front of us). Not only did they check it out - they fixed it (THAT DAY!)! Of course I checked out the new Palisade while there and did not feel any major pressure to trade my car in. Thank you for keeping my travels on track! More
Other Employees Tagged: Forrest Smith, Will Kuhn, Zacharia Baker, Kyle Hill, Heidi Tucker, Felicia Haynes
March 22, 2024
Justin was very friendly, knowledgeable and experienced. Everyone made the experience of buying our 24 Kona a pleasure. Cassie was on top of everything in the finance part of our buying the car. She was Everyone made the experience of buying our 24 Kona a pleasure. Cassie was on top of everything in the finance part of our buying the car. She was very helpful and friendly. More
Other Employees Tagged: Cassie Bevill, Justin Collis , David, service dept.
March 20, 2024
Always on time, friendly service, reasonable price, nice clean waiting area , easy to make an appointment. clean waiting area , easy to make an appointment. More
Other Employees Tagged: Cassie Bevill
March 17, 2024
They are very friendly professional and have alot of knowledge of what work is needed to be done they have never done me wrong. knowledge of what work is needed to be done they have never done me wrong. More
Other Employees Tagged: Forrest Smith, Will Kuhn, Heidi Tucker, Felicia Haynes
March 08, 2024
Everyone in Sales and Service have been extremely easy and pleasurable to work with. I highly recommend this dealership! and pleasurable to work with. I highly recommend this dealership! More
Other Employees Tagged: Zacharia Baker, Kyle Hill, Heidi Tucker , Jesse Sleutel
February 12, 2024
Every single person I interacted with, from Felicia at the start, to Fred at the end, was absolutely amazing. Not having a car for two weeks was so stressful and I was able to tow my car over to Hyundai the start, to Fred at the end, was absolutely amazing. Not having a car for two weeks was so stressful and I was able to tow my car over to Hyundai of Asheville and be taken care of within 2 days. It was unreal how fast they got me back in my car. I also had a lot of questions and the team was so patient and didn’t mind walking me through all the details and their recommended next steps. I could not be more grateful for their support and excellent service. Their team work and dedication to the customer experience definitely shined. 10 out 10 recommend More
Other Employees Tagged: Felicia Haynes