Fred Romsey
Fred Romsey at Mercedes-Benz of Sudbury

Fred Romsey | Page 20

Service Consultant

Mercedes-Benz of Sudbury

253 North Main St
Natick, MA 01760

5.0
239 Reviews
5.0

239 Reviews

Write a Review

239 Reviews of Fred Romsey

March 29, 2021

Dealership Rating
Employee Rating

Happy as always to service my car at Mercedes Benz of Natick with the best care ever from my advisor Fred Romsey and the technicians . More

by rrzahr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 15, 2021

Mercedes-Benz of Sudbury responded

rrzahr - Thank you for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with Fred. We value your business and hope to see you again soon! - Mercedes-Benz of Natick team

March 22, 2021

Dealership Rating
Employee Rating

Scott Masterson and the staff at Mercedes-Benz of Natick were outstanding. Scheduling was simple, and they took the time to walk me through software updates and more. More

by Tom C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Breidegam , Luis Aguasvivas, Abdul Khalid, Scott Masterson

Apr 13, 2021

Mercedes-Benz of Sudbury responded

Tom C - Thank you so much for the wonderful review. Scott is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come! - Mercedes-Benz of Natick team

March 21, 2021

Dealership Rating
Employee Rating

Friendly, efficient and timely. Loaner ready for use upon dropping off vehicle. Vehicle properly vacuumed and washed after service. Excellent service from the service department More

by LeCactus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Breidegam , Luis Aguasvivas, Abdul Khalid, Scott Masterson

Apr 13, 2021

Mercedes-Benz of Sudbury responded

LeCactus - Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with our service team. If there's ever anything more that we can assist you with, please don't hesitate to ask! - Mercedes-Benz of Natick team

March 11, 2021

Dealership Rating
Employee Rating

I was a little confused about the service I need when I made the reservation over the phone. Fred quickly sorted it out and helped me through the work and beyond. Outstanding service experience! More

by John Z.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2021

Mercedes-Benz of Sudbury responded

John Z. - Thank you for providing us with this great feedback! Fred is wholly devoted to the success of our guests’ experiences and we are so proud to have him on our team. We appreciate all of your kind words and thank you for choosing us for your automotive needs! - Mercedes-Benz of Natick team

March 02, 2021

Dealership Rating
Employee Rating

Fred Romsey is the reason I bring my car to this dealership. His knowledge and expertise in the older Mercedes is why I bring my car here rather than a "specialty dealership". I purchased my car a More

by MB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 18, 2021

Mercedes-Benz of Sudbury responded

MB - First we would like to thank you for your loyalty to our dealership. Secondly, thank you for taking the time to write this review. Fred's commitment to excellence is always in the forefront and we're so glad that was reflected in your experience. We truly value your business and hope to serve your automotive needs for many more years to come! - Mercedes-Benz of Natick team

January 15, 2021

Dealership Rating
Employee Rating

Shop and personal all top knotch. Parking lot immaculate building same . all personal same. Nice job .keep up the good work.thank you all for your commitment. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Masterson, Bill Lawson

Jan 25, 2021

Mercedes-Benz of Sudbury responded

John - Thank you for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating! We work very hard to ensure that each of our guests is 100% satisfied with the Mercedes-Benz of Natick experience. We're so pleased to hear that our team proudly represented this dealership and provided you with such great service. Thank you again and we look forward to serving your automotive needs for many more years to come! - Mercedes-Benz of Natick team

December 10, 2020

Dealership Rating
Employee Rating

The service area is very professional. The staff is always friendly, service coordinators helpful. This was my second time dealing with Fred and he is always pleasant, informative and helpful. You ma More

by dms971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 28, 2020

Mercedes-Benz of Sudbury responded

dms971 - Thank you for posting such an awesome review! We appreciate you taking the time to share your experience with Fred and the rest of our team. A terrific guest experience is what we aim for each and every time and Fred is truly a testament to that. Thank you for your business and we look forward to serving your automotive needs for many more years to come! - Mercedes-Ben of Natick team

December 10, 2020

Dealership Rating
Employee Rating

Always great service and amazing attention to destabilize in every aspect I would recommend the Mercedes benz of Natick to anyone that has luxury vehicles More

by alcimateo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Breidegam , Luis Aguasvivas, Abdul Khalid, Scott Masterson, Savannah Silva

Dec 24, 2020

Mercedes-Benz of Sudbury responded

alcimateo - Thank you so much for your feedback on your recent experience with our service department! We take pride in providing exceptional customer service and we're so happy our team was able to do exactly that. Thank you for your comments and your continued loyalty! - Mercedes-Benz of Natick team

December 03, 2020

Dealership Rating
Employee Rating

I've known Fred Romsey for well over 30 years and have always requested him as a Service Advisor. Fred is knowledgeable of every aspect of the Mercedes vehicle and has always provided me with excellent More

by cathybelliduffy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Dec 22, 2020

Mercedes-Benz of Sudbury responded

cathybelliduffy - Thank you! The return of a previous customer is the ultimate compliment! We are very flattered and we value your loyalty to our team and to Fred. Thank you for your continued business and please let us know if there is anything we can help you with! - Mercedes-Benz of Natick team

December 01, 2020

Dealership Rating
Employee Rating

They always are courteous and helpful. Would not go anywhere else. Service is always top notch there. I feel like they truly want to help me. More

by johnsten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2020

Mercedes-Benz of Sudbury responded

johnsten - Thank you for taking the time to share your recent experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Please let us know if there is anything we can assist you with in the future! - Mercedes-Benz of Natick team

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