Fred Romsey | Page 19

Great experience! I got a nail in my tire, and was able to book my service online very easily after hours. I was able to get an appointment for the next day, my service advisor Fred was very friendly and k to book my service online very easily after hours. I was able to get an appointment for the next day, my service advisor Fred was very friendly and kind. They completed my service in a timely manner and I was out of there in no time! Highly recommend. More

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I have known Fred Ramsey in-service at the Natick store for over 20 years. As usual he’s been polite efficient and always gets my vehicle fixed in an acceptable.period of time for over 20 years. As usual he’s been polite efficient and always gets my vehicle fixed in an acceptable.period of time More

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Fred Romsey is excellent! He is Knowledgable, responsive, and helpful! I always bring my Mercedes to you for service, and will Continue to do so. I am always satisfied. and helpful! I always bring my Mercedes to you for service, and will Continue to do so. I am always satisfied. More

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They were courteous and kept me updated on progress. The sign in and sign out process was quick and efficient. Everyone was friendly and approachable sign in and sign out process was quick and efficient. Everyone was friendly and approachable More

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Always a wonderful experience with the service department. My service rep Fred keeps me informed while explaining clearly issues at hand and with a friendly conclusion to my visit. department. My service rep Fred keeps me informed while explaining clearly issues at hand and with a friendly conclusion to my visit. More

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Easy scheduling. Fred is incredibly responsive and customer-focused. Work was performed as expected; vehicle was ready as promised and was throughly washed and vacuumed. customer-focused. Work was performed as expected; vehicle was ready as promised and was throughly washed and vacuumed. More

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Excellent service always available when I have needed them. Kind courteous and punctual. Never failed as far as I am concerned! I’m always offered a loner which makes life easier for me. You can’t a them. Kind courteous and punctual. Never failed as far as I am concerned! I’m always offered a loner which makes life easier for me. You can’t ask for much more. More

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My service rep is excellent. He has a thorough understanding of my car and the proper service procedures for it. As long as Fred Romsey is there, I will be a customer. understanding of my car and the proper service procedures for it. As long as Fred Romsey is there, I will be a customer. More

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Managed full interface with insurance company. Delivered complicated high quality repair on time. I believe being succinct is better than writing needless words in review complicated high quality repair on time. I believe being succinct is better than writing needless words in review More

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They are extremely customer user friendly. Very efficient, helpful, and always do an excellent job. Their service oriented approach is stellar. I highly recommend this dealership. efficient, helpful, and always do an excellent job. Their service oriented approach is stellar. I highly recommend this dealership. More

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