Fred Stierwald | Page 16

Really appreciated the quickness of repairs. Scheduling service was a different story. Wait time was a few weeks service was a different story. Wait time was a few weeks More

by SILVERSTREAK4 Verified Customer Verified Customer

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They fit me in quickly based off of my schedule, not theirs. Always easy to deal with, kind and professional. theirs. Always easy to deal with, kind and professional. More

by bt9598 Verified Customer Verified Customer

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I would highly recommend buying your GMC vehicle literally anywhere else. The lifters on my 2021 Yukon Denali failed after less than 11,000 miles. The dealership told us that they would only replace literally anywhere else. The lifters on my 2021 Yukon Denali failed after less than 11,000 miles. The dealership told us that they would only replace the bad lifters in one half of the engine and told us their hands were tied and we’d have to go through GMC’s corporate office to open a case. Well we did that, and then corporate approved the full replacement but Rainbow refused to do it. So pretty much their hands weren’t tied, they just wanted to do the wrong thing and blame it on the company. Probably because they told us they had 6 other vehicles in the shop with the same issue and didn’t want to hold those up. We spent an entire week doing exactly what they said we need to do to get the problem resolved correctly, got recommendation we were told we needed from corporate, only for them to tell us that the $80k vehicle we bought from them will still be at risk of leaving my family stranded when the other set fails because they weren’t going to take steps to prevent it. Moral of the story, I highly recommend Crown and Legacy GMC if you’re in the market for a brand new GMC with know engine problems. More

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I appreciate everything that the people on duty that day did for me the accuracy in the time of service completion did for me the accuracy in the time of service completion More

by ANB44 Verified Customer Verified Customer

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I always get the best attention. I thought that I had blown a fuse after Hurricane Ida and service replaced it at no charge when I brought the Sierra in for an oil change. Thanks to everyone! blown a fuse after Hurricane Ida and service replaced it at no charge when I brought the Sierra in for an oil change. Thanks to everyone! More

by BSLANIER Verified Customer Verified Customer

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Fred always takes care of his customers. Got me in and out in a timely manner.Very easy to work with. Very professional service representative out in a timely manner.Very easy to work with. Very professional service representative More

by TMICHAELJENNINGS Verified Customer Verified Customer

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Fred is always helpful and courteous! Always a clean environment. Much appreciate the coffee for customers. I would appreciate if the courtesy loaner cars would still be available. environment. Much appreciate the coffee for customers. I would appreciate if the courtesy loaner cars would still be available. More

by TTC15391 Verified Customer Verified Customer

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We trust the company to fix our vehicle have used them for many years for many years More

by EJ_DEATTE Verified Customer Verified Customer

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I refuse to take my business to anyone else.Anyone looking to purchase a vehicle I highly recommend to there before going anywhere to shop. looking to purchase a vehicle I highly recommend to there before going anywhere to shop. More

by CRAIGDORS69 Verified Customer Verified Customer

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Great service from planning the appointment to actual dropping off the vehicle and then picking it up! This has been a standard for 10 years of owning this GMC Terrain! Thanks dropping off the vehicle and then picking it up! This has been a standard for 10 years of owning this GMC Terrain! Thanks More

by GASPDJSG Verified Customer Verified Customer

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