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Fulton Benya
Fulton Benya at Ken Ganley Ford Norton

Fulton Benya | Page 15

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
322 Reviews
4.8

322 Reviews

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322 Reviews of Fulton Benya

November 02, 2021

Dealership Rating
Employee Rating

Fulton does a great job!Thank you for the great service Fulton does a great job! Thank you for the great service and follow up Fulton More

by markshack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Nov 02, 2021

Ken Ganley Ford Norton responded

Thank you, Mark, we are very happy to hear that Fulton and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 01, 2021

Dealership Rating
Employee Rating

They kept me updated on the service of my vehicle. Good communications and friendly people. More

by JBADER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Nov 02, 2021

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 27, 2021

Dealership Rating
Employee Rating

Good Customer service. Will definitely come back. Work was done quickly. When I dropped the car off they brought me home and picked me up to pick up my car. More

by JJWIESEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Oct 28, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Oct 28, 2021

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 27, 2021

Dealership Rating
Employee Rating

As always the staff was kind and courteous and friendly. The waiting room was clean. More

by JOHNSTON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, John Kirchenbauer, Scott Spath

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Oct 27, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to leave us a five-star review! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ken Ganley Ford!

October 19, 2021

Dealership Rating
Employee Rating

Got me in in a pinch and out quickly. Nicely done. Need a new key and fab More

by Bthiemeke
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , Paul Asano

Print
Oct 20, 2021

Ken Ganley Ford Norton responded

Hello, we are so happy to read such a great review about Ganley Ford Barberton! We are always more than happy to assist you if anything else comes up. Take care!

October 16, 2021

Dealership Rating
Employee Rating

Did a great job on car and truck your service tech was on point your service writer knew What to do to help me More

by gregoryjones91951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell , Sean Pangburn

Print
Oct 17, 2021

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford, Gregory, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 13, 2021

Dealership Rating
Employee Rating

Always great service, friendly staff, only place I ever take my car. Will always buy and have serviced with Ganley More

by julieshisler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , Paul Asano

Print
Oct 14, 2021

Ken Ganley Ford Norton responded

Julie, Thanks for sharing your thoughts about your experience with Ken Ganley Ford. We appreciate your business and hope to see you again soon!

October 13, 2021

Dealership Rating
Employee Rating

Great job I was than happy about service that was given and the price you about dealerships taken people thank you honestly and doing the job so quickly More

by Bigblue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Oct 13, 2021

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford.

October 11, 2021

Dealership Rating
Employee Rating

You did a excellent job Fulton. I'm glad I brought my car to you More

by Thomasv68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Oct 11, 2021

Ken Ganley Ford Norton responded

Thank you for your business, Thomas. We appreciate you taking the time to leave us this five-star review. We're happy to hear that Fulton was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We're always happy to help.

October 08, 2021

Dealership Rating
Employee Rating

Not a service writer at all can not follow customer directions going to MONTROSE ford More

by CLANDENBERGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Print
Oct 27, 2021

Ken Ganley Ford Norton responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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