Fulton Benya
Fulton Benya at Ken Ganley Ford Norton

Fulton Benya | Page 25

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
313 Reviews
4.7

313 Reviews

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313 Reviews of Fulton Benya

February 02, 2021

Dealership Rating
Employee Rating

Ganley Ford was great as always, they took my car right in and told me it would be an hour and it was even back in 45 minutes. I wouldn’t go anywhere else. More

by Happycargirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 02, 2021

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience working with Benya! We sincerely value your business and look forward to your next visit.

January 29, 2021

Dealership Rating
Employee Rating

In and out in an hour which was what they told me to expect. No upselling. Courteous service. Friendly employees. Clean waiting area with comfortable chairs More

by Pat H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , Paul Asano

Jan 31, 2021

Ken Ganley Ford Norton responded

Thank you, Pat, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 26, 2021

Dealership Rating
Employee Rating

Extremely pleased with the service department. Excellent customer service when I have my car in for maintenance. Have the highest regard for the exceptional staff at Barberton Ganley for the many years I ha More

by CMBYOUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 26, 2021

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ganley Ford. We are sorry to hear you are "displeased" with the Ford Focus you purchased. If we can be of any further assistance, please feel free to contact us.

January 15, 2021

Dealership Rating
Employee Rating

I was pleased on how fast I was given a service appointment and how quickly my vehicle was serviced and the care I received from the service writer More

by RPOSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 16, 2021

Ken Ganley Ford Norton responded

We are so happy to hear that you had such a great experience with our service department! We aim to give the best possible service and as timely as possible. Thanks for choosing Ganley Ford!

January 08, 2021

Dealership Rating
Employee Rating

During Covid restrictions I was unable to come to the dealership. The service department came and picked up my car and brought it back. They even washed it for me. I really appreciated It. More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 09, 2021

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ganley Ford, Nancy. We appreciate your five-star review!

January 01, 2021

Dealership Rating
Employee Rating

Time to work on my 2016 was as stated and very friendly service gentlemen. I will bring my Fusion back to Ganley for my next service More

by DBAROWICZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2021

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

December 30, 2020

Dealership Rating
Employee Rating

Fulton listened to everything I needed done and fixed it I am completely satisfied with the service department work. He explained what needed to be fixed. More

by 6MILESHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 30, 2020

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience working with Benya! We sincerely value your business and look forward to your next visit.

December 30, 2020

Dealership Rating
Employee Rating

Great as always Fulton is always great and takes care of my truck, even cleans it for me I will always use ganley ford for their great service More

by JANSLITTLETYKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 30, 2020

Ken Ganley Ford Norton responded

Thank you so much for your kind words regarding working with Benya, and for taking the time to leave us this wonderful feedback!

December 17, 2020

Dealership Rating
Employee Rating

Outstanding service during a very busy (holiday) time of year! In and out in same day. B. Fulton definitely went the extra mile for us! More

by JULIEMCMAHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2020

Ken Ganley Ford Norton responded

Thank you so much, Julie, for your excellent review! We are so glad that Benya and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ganley Ford. Please don't hesitate to reach out if you need anything else.

December 16, 2020

Dealership Rating
Employee Rating

I always have a good experience at the dealer. The service department is always professional and efficient. I would recommend the Ganley service department to anyone needing work on their Ford More

by Bernarrking3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , Paul Asano

Dec 17, 2020

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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