GARLAND ROBINSON | Page 26
SERVICE MANAGER
Shottenkirk Toyota Granbury
5100 U.S. 377
Granbury, TX 76049
690 Reviews
Write a Review690 Reviews of GARLAND ROBINSON
June 29, 2022
The shuttle driver wasn’t working Monday. A Service technician drove me home because I couldn’t wait 4 hours for the repair. Later that day, two Service technicians brought the Jeep to my hou A Service technician drove me home because I couldn’t wait 4 hours for the repair. Later that day, two Service technicians brought the Jeep to my house. I didn’t have anyone to follow/take me to the dealership, so that was a HUGE assist! We bought our vehicles there 5 years ago and they always go above and beyond! Thank you! More
Other Employees Tagged: CARI SIMPSON , Oscar Black in Sales and Alex in Service
June 25, 2022
My scheduled appointment was at 10:00 am and they took the car in and serviced both required maintenance and safety recall. washed and cleaned car before releasing back to me. Very courteous and punctual the car in and serviced both required maintenance and safety recall. washed and cleaned car before releasing back to me. Very courteous and punctual service advisors. More
Other Employees Tagged: Katherine ( Kat )
June 25, 2022
Always amazed at how friendly, yet professional everyone is. There is never a push to sale me anything, rather it is "you may want to consider '....................' as you are now over 100,000 miles." T is. There is never a push to sale me anything, rather it is "you may want to consider '....................' as you are now over 100,000 miles." The prices also seem reasonable. I have dealt with Garland more than once, she is a keeper. Thank you, Sara Middleton More
Other Employees Tagged: Hunter Poimbeauf
June 23, 2022
Failure to pay attention to detail of client needs. Like putting the clients seat back where it was when the car was brought in. Especially when this request was stated by the client when he brought th Like putting the clients seat back where it was when the car was brought in. Especially when this request was stated by the client when he brought the car in. More
June 22, 2022
Fast and friendly service. The lady came out and fast and had all paperwork ready. When car was done I was explained everything, in and out in about 1 hour. The lady came out and fast and had all paperwork ready. When car was done I was explained everything, in and out in about 1 hour. More
June 21, 2022
Wow! Car wash with oil change. First time in 3 years. Friendly service rep. Good experience! Car wash with oil change. First time in 3 years. Friendly service rep. Good experience! More
Other Employees Tagged: CARI SIMPSON
June 18, 2022
Have purchased the last three vehicles from Toyota in Granbury our salesman took their time to understand what we were looking for the amount we would pay. My experience with them is one of the primary t Granbury our salesman took their time to understand what we were looking for the amount we would pay. My experience with them is one of the primary that we will continue to buy from them. Have never been disappointed with the service Department. More
June 15, 2022
Your people are hard to work with and they're not very informative apparently I've been told that I missed a refuse to have something done when I was never even told about it informative apparently I've been told that I missed a refuse to have something done when I was never even told about it More
Other Employees Tagged: CARI SIMPSON , John Beckler, Jackson Brannan, Hunter Poimbeauf, David Scott
June 14, 2022
Very pleasant, organized, well run service dept. Very friendly personnel. I got right in with no long wait to have my dead battery checked & replaced. I will definitely return for future service. Very friendly personnel. I got right in with no long wait to have my dead battery checked & replaced. I will definitely return for future service. More
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