GARLAND ROBINSON | Page 27

Service was great. Done in a timely manner. Cleaned my car inside and washed the outside. Staff was friendly and efficient. Done in a timely manner. Cleaned my car inside and washed the outside. Staff was friendly and efficient. More

by LINDAKOONSMAN Verified Customer Verified Customer

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Finished in a timely matter, excellent worked, washed and cleaned the car, great service thanks cleaned the car, great service thanks More

by JPEARSON30 Verified Customer Verified Customer

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The finance dealer sealed shottenkirks doom when he lied and cheated on my pick up financing. I will never trust him and many of you EVER and cheated on my pick up financing. I will never trust him and many of you EVER More

by TODD4394 Verified Customer Verified Customer

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Routine twenty thousand mile service. In and out without an issue. Everything complete as promised. In and out without an issue. Everything complete as promised. More

by BEHARRIGAN57 Verified Customer Verified Customer

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Friendly, quick and professional service. Service for my Toyota will always be done at Shottenkirk. Service for my Toyota will always be done at Shottenkirk. More

by HAMMAW.POPS Verified Customer Verified Customer

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I bring my car here for oil changes and everyone is great from the sales to cashier. from the sales to cashier. More

by GWHITEFIELD Verified Customer Verified Customer

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I was disappointed at the labor costs. I feel it was outrageous since I’ve been back for the same thing I feel like I was gouged I feel it was outrageous since I’ve been back for the same thing I feel like I was gouged More

by BLESTBYHIM Verified Customer Verified Customer

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Excellent service and wonderful customer service professionals who worked quickly to get my vehicles device completed. professionals who worked quickly to get my vehicles device completed. More

by TRACY.HOLDEN53 Verified Customer Verified Customer

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I called to set an appointment for a recall on my vehicle and I was told they could get the vehicle in to fix the problem. I was told it would take 2 - 4 hours to correct the problem. I received a call an h and I was told they could get the vehicle in to fix the problem. I was told it would take 2 - 4 hours to correct the problem. I received a call an hour later and was told they ordered the parts the fix the recall but they could not access the wiring harness because I have a grill guard on the truck. They could take the grill guard off for about $500 or I could remove it myself. So they did not have the parts to fix it as I was told. It is a recall so they wanted to charge me to remove something on the outside to fix something on the inside. The last time I took a vehicle there was to get an oil change and the vehicle came back with some bolts missing out of the skid plate. I believe this will be the last visit to Shottenkirk for me. I also applied for a job there to help with these types of problems but I never heard back from them for consideration for the position. I do not understand a place that has this many problems but will not take action to correct them. I doubt their business will hurt from me not returning and I hope the service changes for the better but I would advise caution when using their services. But a shout out to them for washing my truck. that was nice. More

by Kshelton Verified Customer Verified Customer

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It takes too long to change the oil. Will probably go to quicklube next time. Will probably go to quicklube next time. More

by DGHOLMES59 Verified Customer Verified Customer

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