GARLAND ROBINSON
GARLAND ROBINSON at Shottenkirk Toyota Granbury

GARLAND ROBINSON | Page 28

SERVICE MANAGER

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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4.9
688 Reviews
4.9

688 Reviews

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688 Reviews of GARLAND ROBINSON

May 30, 2022

Dealership Rating
Employee Rating

Work was done on time as promised, even through parts were ordered from Fort Worth. Front brake redo with oil change with original toyota parts, no problems, a summary of all work done, and a smooth sto More

by RHAGG13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 26, 2022

Dealership Rating
Employee Rating

I like the everything about the place except when I realized I was always waiting in the dealership for a couple hours to get only the tires rotated. I Love Toyotas, I have three. If I buy another I wo More

by TURBOSKYYY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON , John Beckler, Jackson Brannan, Kori Daugherty, Brandon Hickman, Hunter Poimbeauf, Randy Sapp, David Scott, Ricky Swilling

May 24, 2022

Dealership Rating
Employee Rating

Garland took care of all of my vehicle needs and had the car ready in no time. It had even been washed . More

by J_LGN82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON

May 21, 2022

Dealership Rating
Employee Rating

Took my Avalon in. They ran it through the scanner to find out what part I needed ordered part from Houston which arrived the next morning. Installed the part and calle More

by SPECKLESESPRIT53
Recommend Dealer
Yes

May 20, 2022

Dealership Rating
Employee Rating

My first time here after moving to this area. Everyone was very nice and although it took slightly longer than predicted it was a relatively pleasant waiting experience due to the comfy recliners More

by TXSQUIRRELFISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hunter Poimbeauf

May 20, 2022

Dealership Rating
Employee Rating

I have bought my last two cars and the dealerships has done well in helping me keep them running. The prices have been and the workmanship has been excellent. Glad they are here and close. More

by NORM9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 18, 2022

Dealership Rating
Employee Rating

Kept me informed on service appointment and additional services required. Also pulled records from previous dealership for review. Service adviser was nice, polite and knowledgeable. More

by HOLIAN.MARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2022

Shottenkirk Toyota Granbury responded

HOLIAN.MARK, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

May 18, 2022

Dealership Rating
Employee Rating

Took my Toyota in for state inspection an put a panel back on that was accidentally kicked off. Service was fast and courteous. I was not charged for putting the panel back on. More

by TD_TURNER56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2022

Shottenkirk Toyota Granbury responded

TD_TURNER56, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 16, 2022

Dealership Rating
Employee Rating

Very happy with the service I received getting a headrest replaced as well as a hubcap. More

by VAVET-J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Rodriguez

May 18, 2022

Shottenkirk Toyota Granbury responded

VAVET-J, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 13, 2022

Dealership Rating
Employee Rating

Excellent service and detailed feedback about the status of my car. Great problem solving and done in an hour. More

by DEBMILLER52501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON

May 18, 2022

Shottenkirk Toyota Granbury responded

DEBMILLER52501, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - !

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