GARLAND ROBINSON | Page 30
SERVICE MANAGER
Shottenkirk Toyota Granbury
5100 U.S. 377
Granbury, TX 76049
688 Reviews
Write a Review688 Reviews of GARLAND ROBINSON
May 03, 2022
Labor rates are very high. $161.00/hrs. Car was there for 1.68 hrs. Labor cost was $271.00. $161.00/hrs. Car was there for 1.68 hrs. Labor cost was $271.00. More
Other Employees Tagged: CARI SIMPSON
April 29, 2022
Exceptional! Professional! Serviced department is the best! Management should be appreciated. Great job. 70k maintenance. No hassles for extra work that needed Professional! Serviced department is the best! Management should be appreciated. Great job. 70k maintenance. No hassles for extra work that needed to be done. I’m so pleased with my service. More
Other Employees Tagged: CARI SIMPSON , The young lady who greeted me when I pulled in the service department. 5 stars.
April 25, 2022
Thank you Garland service representative for always taking care of my vehicle needs. She is a wonderful asset to your company. taking care of my vehicle needs. She is a wonderful asset to your company. More
Other Employees Tagged: CARI SIMPSON
April 22, 2022
I loved visiting your dealership with my fab Tacoma, 1st time since inheriting 8 cars (4 Mercedes) at my husband’s passing recently. My anxiety is past & I look forward to future visits. Thank you shottenk time since inheriting 8 cars (4 Mercedes) at my husband’s passing recently. My anxiety is past & I look forward to future visits. Thank you shottenkirk! More
Other Employees Tagged: CARI SIMPSON
April 20, 2022
Your Assistant Service Mgr is awesome (female…forgot her name). My assigned service rep (Alex) was tough to get ahold of and never called me back to set the service appointment (when the part was ready). name). My assigned service rep (Alex) was tough to get ahold of and never called me back to set the service appointment (when the part was ready). He (or his guys forgot to put a new mileage sticker on the truck denoting the new service date/mileage (I had to run that down as well). More
Other Employees Tagged: Alex (see comments above)
April 15, 2022
Service department personnel handled my service very well. However, I had a question about the nitrogen in my tires (pressure fluctuates between 28 and 35 lbs pressure on a drive where it starts out @3 well. However, I had a question about the nitrogen in my tires (pressure fluctuates between 28 and 35 lbs pressure on a drive where it starts out @32degrees F and after reaching highway speeds for awhile it goes up to 34 or 35 degrees. It looks like I don't get the stability nitrogen is supposed to provide. Upon asking about this in the sales department, the individual I spoke with disappeared to get an answer for me and never returned. I found out in the service department that their nitrogen machine has been down for two months so they couldn't help me. More

