GARLAND ROBINSON
GARLAND ROBINSON at Shottenkirk Toyota Granbury

GARLAND ROBINSON | Page 30

SERVICE MANAGER

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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4.9
688 Reviews
4.9

688 Reviews

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688 Reviews of GARLAND ROBINSON

May 03, 2022

Dealership Rating
Employee Rating

Labor rates are very high. $161.00/hrs. Car was there for 1.68 hrs. Labor cost was $271.00. More

by JARRY ROESSLER
Price
Recommend Dealer
No

Other Employees Tagged: CARI SIMPSON

May 19, 2022

Shottenkirk Toyota Granbury responded

JARRY ROESSLER, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota Granbury

April 29, 2022

Dealership Rating
Employee Rating

Exceptional! Professional! Serviced department is the best! Management should be appreciated. Great job. 70k maintenance. No hassles for extra work that needed More

by TIMOTHY_SEARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON , The young lady who greeted me when I pulled in the service department. 5 stars.

May 19, 2022

Shottenkirk Toyota Granbury responded

TIMOTHY_SEARS, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 29, 2022

Dealership Rating
Employee Rating

Very helpful, quick to help. Very nice and were there to answer any questions I might have. More

by LIZZETTE040708
Recommend Dealer
Yes
May 19, 2022

Shottenkirk Toyota Granbury responded

LIZZETTE040708, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

April 25, 2022

Dealership Rating
Employee Rating

Thank you Garland service representative for always taking care of my vehicle needs. She is a wonderful asset to your company. More

by SUSANNEWOODS102
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON

April 25, 2022

Dealership Rating
Employee Rating

Great service as always! Wasn't a long wait and took care of a few other items I needed to have taken care of. More

by wendy.hawker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 22, 2022

Dealership Rating
Employee Rating

Customer service was very good! Wasn’t a long wait at all. I would go back again. More

by TXHART10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 22, 2022

Dealership Rating
Employee Rating

I loved visiting your dealership with my fab Tacoma, 1st time since inheriting 8 cars (4 Mercedes) at my husband’s passing recently. My anxiety is past & I look forward to future visits. Thank you shottenk More

by ANNACLAYTON57
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON

April 20, 2022

Dealership Rating
Employee Rating

Your Assistant Service Mgr is awesome (female…forgot her name). My assigned service rep (Alex) was tough to get ahold of and never called me back to set the service appointment (when the part was ready). More

by SIP130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex (see comments above)

April 15, 2022

Dealership Rating
Employee Rating

Service department personnel handled my service very well. However, I had a question about the nitrogen in my tires (pressure fluctuates between 28 and 35 lbs pressure on a drive where it starts out @3 More

by TRANTHAMJFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

April 14, 2022

Dealership Rating
Employee Rating

They took great care in my service of recall. From making appt. to completing service! More

by JPRICE1015
Recommend Dealer
Yes
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