GARLAND ROBINSON | Page 31

Service department personnel handled my service very well. However, I had a question about the nitrogen in my tires (pressure fluctuates between 28 and 35 lbs pressure on a drive where it starts out @3 well. However, I had a question about the nitrogen in my tires (pressure fluctuates between 28 and 35 lbs pressure on a drive where it starts out @32degrees F and after reaching highway speeds for awhile it goes up to 34 or 35 degrees. It looks like I don't get the stability nitrogen is supposed to provide. Upon asking about this in the sales department, the individual I spoke with disappeared to get an answer for me and never returned. I found out in the service department that their nitrogen machine has been down for two months so they couldn't help me. More

by TRANTHAMJFT Verified Customer Verified Customer

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They took great care in my service of recall. From making appt. to completing service! From making appt. to completing service! More

by JPRICE1015 Verified Customer Verified Customer

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We’re really nice and helpful. I just felt the price was high for the service that was done. I just felt the price was high for the service that was done. More

by JANHIGH13 Verified Customer Verified Customer

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Met at car to go over work to be done, she was knowledgeable and efficient. knowledgeable and efficient. More

by CBOBEK1 Verified Customer Verified Customer

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Everyone seemed stressed, afraid to be social. Big change in employees friendly but nervous done Big change in employees friendly but nervous done More

by RJGALLEY682 Verified Customer Verified Customer

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I waited an hour and a half for an oil change and tire rotation. Was told would cost $19.99 to rotate tires. Was not told there would be a labor charge. Ended up costing a little over $100. This is not sa rotation. Was told would cost $19.99 to rotate tires. Was not told there would be a labor charge. Ended up costing a little over $100. This is not satisfactory. I will not going somewhere else from now on. Way to expensive. I am on a fixed income and that is a huge chunk of money. I can go elsewhere for alot less. You should tell people that labor us not included when you quote a price. Very misleading. More

by LORETTALAWAY Verified Customer Verified Customer

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Garland goes out of her way to make sure everything is done correct and in a timely manner. Cari is always helpful done correct and in a timely manner. Cari is always helpful More

by JRAG76049 Verified Customer Verified Customer

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Service was quick and excellent and the staffs are professional and they know what to do professional and they know what to do More

by EACQUAH83 Verified Customer Verified Customer

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the work performed was done right and we appreciate that. However, there were black footprints left on the carpet of both the drivers side as well as the passenger side. I was also charge for the adjus However, there were black footprints left on the carpet of both the drivers side as well as the passenger side. I was also charge for the adjustment of the transmission cable that you installed just a few weeks ago. It has never been right and we just didn't have a chance to get the car back in. We should not have needed to pay for this. More

by TCARRINGTON1 Verified Customer Verified Customer

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I was greeted upon arrival and escorted inside. I was told about how long the service would take and then she escorted me to the shuttle. After I returned she greeted me again and explained what th I was told about how long the service would take and then she escorted me to the shuttle. After I returned she greeted me again and explained what they did to my car. I was impressed by the customer service that I received. More

by KDFRITZ75 Verified Customer Verified Customer

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