GARLAND ROBINSON | Page 49

The actual repair for the recall did not take very long, approximately one hour. When I got in the car there were several grease spots on my seats. I thought a service technician would take better care when approximately one hour. When I got in the car there were several grease spots on my seats. I thought a service technician would take better care when sitting in someone else’s car. Also, I have been trying to have my address changed in your records for the last 3 1/2 years. I have requested this every time I come in for service, and no one seems to be able to get it changed in your computer system. I’m not sure if it’s incompetence or laziness, very frustrating!! More

by SPORTSDAD48 Verified Customer Verified Customer

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I was met promptly and the service rep knew what I needed to have done. My vehicle was processed efficiently and the job was completed ahead of schedule. Everything went smoothly. to have done. My vehicle was processed efficiently and the job was completed ahead of schedule. Everything went smoothly. More

by RDB250 Verified Customer Verified Customer

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I dropped the car off in the morning. The work was done in the time I was told. The staff was a friendly as ever. in the time I was told. The staff was a friendly as ever. More

by CMOORE1500 Verified Customer Verified Customer

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Garland was terrific. She had a handle on everything that came up and handled it in such a great way. Our car was delivered as promised came up and handled it in such a great way. Our car was delivered as promised More

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I was disappointed that with an appointment, an oil change took two and a half hours. This experience is different from my experience in the past. change took two and a half hours. This experience is different from my experience in the past. More

by GORDONKAYLEE.1946 Verified Customer Verified Customer

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Disappointed in service, technician and had car in multiple times for same problem and still are having issues. I do not have confidence in the shops ability. multiple times for same problem and still are having issues. I do not have confidence in the shops ability. More

by Ralphdarby7 Verified Customer Verified Customer

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At least 25 words at least 25 words at least 25 words at least 25 words at least 25 words at least 25 words at least 25 words at least 25 words at least 25 words at More

by j.young49 Verified Customer Verified Customer

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after 1 week of waiting for the repairs to be done i still have not received my vehicle. they keep telling me they havent gotten the parts yet. i am very dissatisfied. still have not received my vehicle. they keep telling me they havent gotten the parts yet. i am very dissatisfied. More

by cersatch Verified Customer Verified Customer

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Excellent - Took my Toyota vehicle in for service. Forgot to mention I needed an inspection. I was able to come back later the same day and get the vehicle inspected to mention I needed an inspection. I was able to come back later the same day and get the vehicle inspected More

by CRAIGCALES Verified Customer Verified Customer

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You could have told me my complimentary maintenance was over before you charged me $100 for a simple oil change and a fire rotation. Shame on you over before you charged me $100 for a simple oil change and a fire rotation. Shame on you More

by OLDENGARM83 Verified Customer Verified Customer

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