GARLAND ROBINSON | Page 50

This was my first visit to this dealer. They really seem like they have it together here. The staff was very friendly and attentive. Looking forward to my next visit. like they have it together here. The staff was very friendly and attentive. Looking forward to my next visit. More

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Service writers and cashier are all excellent. The one negative is finding a screw attaching the new engine splash shield loose, there was a gap of ~1/8" visible from standing out side of the vehicle. I t negative is finding a screw attaching the new engine splash shield loose, there was a gap of ~1/8" visible from standing out side of the vehicle. I tightened the screw. More

by SONNYMURPHY Verified Customer Verified Customer

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Dealership does not want to come down from original prices and when they do, it’s on a vehicle that should already be lower in price. I don’t believe that the vehicle does go through the inspection com prices and when they do, it’s on a vehicle that should already be lower in price. I don’t believe that the vehicle does go through the inspection completely before being sold and if it does, there have been major things missed before. More

by Anhelica.harger2 Verified Customer Verified Customer

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The service department is helpful, friendly and professional. In this case the problem was quickly and accurately diagnosed, repair and parts quoted and parts obtained. Once parts were received the professional. In this case the problem was quickly and accurately diagnosed, repair and parts quoted and parts obtained. Once parts were received the repairs were quickly completed. More

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My hostess did a great job of waiting on me. My checkout was good and my overall experience was thorough, friendly, and everyone was pleasant was good and my overall experience was thorough, friendly, and everyone was pleasant More

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We found the car we we’re looking for at Shottenkirk. We we’re greeted by our salesman Jeff Logan and took a test drive. We fell in love with it. The salesman worked hard to get us the best deal possible. T we’re greeted by our salesman Jeff Logan and took a test drive. We fell in love with it. The salesman worked hard to get us the best deal possible. Thanks Shottenkirk Toyota! More

by JKC Verified Customer Verified Customer

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The people are very curious and kind. Didnt have much done to my car but I feel confident that everything that was needed was done. Thanks done to my car but I feel confident that everything that was needed was done. Thanks More

by DENNIS.C73 Verified Customer Verified Customer

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I was treated very well. It was a very long process in getting the parts for my '08 Solara, but Garland was a real bulldog in tracking the parts. getting the parts for my '08 Solara, but Garland was a real bulldog in tracking the parts. More

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THEY HAVE THE WRONG NAME ON OUR INVOICE. I HAVE NOTIFIED THEM TWICE. The first time I called it to Garlands attention. The second time the gentleman I talked to did not know how to correct the information. THEM TWICE. The first time I called it to Garlands attention. The second time the gentleman I talked to did not know how to correct the information. Cari said she would fix the problem. Since the car was purchased at this dealership and when the appointment was made they had the right name there should be no problem getting the right name. More

by PEGGY.HULCE Verified Customer Verified Customer

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Awesome experience. The fact that you require 25 words Awesome experience. The fact that you require 25 words minimum for a review is absolutely ridiculous. I can summarize my entire service experience Awesome experience. The fact that you require 25 words minimum for a review is absolutely ridiculous. I can summarize my entire service experience in two words. More

by ken93 Verified Customer Verified Customer

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