GARLAND ROBINSON | Page 51

THEY HAVE THE WRONG NAME ON OUR INVOICE. I HAVE NOTIFIED THEM TWICE. The first time I called it to Garlands attention. The second time the gentleman I talked to did not know how to correct the information. THEM TWICE. The first time I called it to Garlands attention. The second time the gentleman I talked to did not know how to correct the information. Cari said she would fix the problem. Since the car was purchased at this dealership and when the appointment was made they had the right name there should be no problem getting the right name. More

by PEGGY.HULCE Verified Customer Verified Customer

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Awesome experience. The fact that you require 25 words Awesome experience. The fact that you require 25 words minimum for a review is absolutely ridiculous. I can summarize my entire service experience Awesome experience. The fact that you require 25 words minimum for a review is absolutely ridiculous. I can summarize my entire service experience in two words. More

by ken93 Verified Customer Verified Customer

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I was satisfied with service I received when getting my oil change and tire rotation. Took a little longer than I expected but overall a good experience. oil change and tire rotation. Took a little longer than I expected but overall a good experience. More

by TD_TURNER56 Verified Customer Verified Customer

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ONLINE APPOINTMENT WORKED GREAT, CAR IMMEDIATELY WORKED ON AND DONE QUICKLY. EVERYONE WAS VERY COURTEOUS. I AM VERY PLEASED WITH THE WHOLE EXPERIENCE SINCE I WAS IN A BIG HURRY, ON AND DONE QUICKLY. EVERYONE WAS VERY COURTEOUS. I AM VERY PLEASED WITH THE WHOLE EXPERIENCE SINCE I WAS IN A BIG HURRY, More

by RANCHO0 Verified Customer Verified Customer

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Great customer service! Garland is very helpful, informative and courteous. I look forward to working with her or Matthew as they work to ensure my car is delivered to expectations. informative and courteous. I look forward to working with her or Matthew as they work to ensure my car is delivered to expectations. More

by THIGPEN77 Verified Customer Verified Customer

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The repair service to my vehicle was performed faster than what I was told. The service advisor was exceptional. When next am shopping for a car, Shottenkirk is my number one first choice. than what I was told. The service advisor was exceptional. When next am shopping for a car, Shottenkirk is my number one first choice. More

by Lawrencealalade Verified Customer Verified Customer

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I had an appt at 8am. Showed up 10 mins. Was promptly waited on. Not too long of a wait for my service to be completed. waited on. Not too long of a wait for my service to be completed. More

by DRPLETZKE Verified Customer Verified Customer

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Service advisor Garland was excellent. Best advisor I’ve ever had!!! I’ve made multiple visits since 2019 when I bought my new highlander platinum I’ve ever had!!! I’ve made multiple visits since 2019 when I bought my new highlander platinum More

by PALOOSA65 Verified Customer Verified Customer

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The service center was quick and efficient. The body shop was not great. Had money stolen from my console in the paint and body shop. About $20.00 in coins. was not great. Had money stolen from my console in the paint and body shop. About $20.00 in coins. More

by stillcleanin Verified Customer Verified Customer

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I think it would be nice to have had the car washed before I picked it up. It’s a little detail that makes your customer service just a little better than others. before I picked it up. It’s a little detail that makes your customer service just a little better than others. More

by FRANKCAMBRA Verified Customer Verified Customer

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