Shaun Patterson
Shaun Patterson at Bill Jacobs BMW
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Shaun Patterson

BMW Client Advisor

Bill Jacobs BMW

2495 Aurora Ave
Naperville, IL 60540

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4.8
26 Reviews
4.8

26 Reviews

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26 Reviews of Shaun Patterson

March 25, 2024

Dealership Rating
Employee Rating

Shaun was a pleasure to work with, both honest and transparent through the entire process. More

by Adam R.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2024

Bill Jacobs BMW responded

Hi Adam, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We do hope we can be of assistance in the future. Take care!

March 23, 2024

Dealership Rating
Employee Rating

Overall a great experience with Bill Jacobs. I highly recommend Bill Jacobs and I will continue to come here for years to come. The entire staff made the car leasing experience second to none. S More

by Nate L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Trax

Mar 25, 2024

Bill Jacobs BMW responded

Hi Nate, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Mar 26, 2024

Bill Jacobs BMW responded

Hi Nate, thank you for taking the time to leave a review for us at Bill Jacobs BMW. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

January 16, 2024

Dealership Rating
Employee Rating

I worked with Shaun Patterson on the purchase of a new (custom ordered) vehicle. Shaun did a great job of explaining my opportunity and assisted in picking out the options that were best suited for what More

by MW1
Recommend Dealer
Yes
Jan 17, 2024

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. We hope you have a great day!

January 04, 2024

Dealership Rating
Employee Rating

Just bought my second vehicle from Bill Jacobs BMW, and I have to give a big shoutout to Shaun Patterson. His professionalism and expertise made the entire experience positive. i've got what i want and pai More

by Sal
Recommend Dealer
Yes

Other Employees Tagged: Mike Alder

Jan 06, 2024

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Thanks for the recommendation, and have an amazing day!

Jan 06, 2024

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Thanks again for the recommendation and have an amazing day!

December 15, 2023

Dealership Rating
Employee Rating

My service advisor Brendon Chervinko was very knowledgeable and knew exactly what my BMW needed to keep running like new. Appreciate his efforts! More

by Ivan.flores74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brendon Chervinko

Dec 16, 2023

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 15, 2023

Dealership Rating
Employee Rating

Gracious, kind, extremely knowledgeable, NO pressure felt at any time during the process. One of the best car buying experiences we have ever had. More

by sfass1007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mo, in sales (unsure if his last name)

Dec 16, 2023

Bill Jacobs BMW responded

Hi, we are so happy to read such a great review about Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2023

Dealership Rating
Employee Rating

I purchased my car at Bill Jacobs BMW because Shaun was wonderful the selection fantastic! More

by gorskigirl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2023

Bill Jacobs BMW responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 08, 2023

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Employee Rating

Purchase two new BMWs there in the last few years and the people were fantastic More

by Btelander
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2023

Bill Jacobs BMW responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 25, 2023

Dealership Rating
Employee Rating

I was recommended to go to Shawn and I was very pleased that I did! He was patient and answered all of my questions. Took the time to show me the car. Definitely would recommend using Shawn again! More

by nancin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 26, 2023

Bill Jacobs BMW responded

Hi Nancin, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 21, 2023

Dealership Rating
Employee Rating

Thank you for always providing outstanding customer service! A shoutout to Giovonna, who assisted during my recent car purchase!!! More

by Aidee Jardon
Recommend Dealer
Yes

Other Employees Tagged: Mike Alder, GIOVONNA MONTALVO

Nov 23, 2023

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. Feel free to reach out to us if you need anything. Have a wonderful day.

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