Gabe Naylor

The service at Toyota dealership was excellent. The technicians are professional and the service is quick and precise, with a comprehensive check of fluid levels and filter cleaning. The reception The technicians are professional and the service is quick and precise, with a comprehensive check of fluid levels and filter cleaning. The reception staff are friendly and clearly explain the service. They provide a detailed report about the car's condition with recommendations for future maintenance. More

by hushamturbal Verified Customer Verified Customer

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Easy to set up appointment. Service was quick. I need 7 more words for this. Service was quick. I need 7 more words for this. More

by CKabriel Verified Customer Verified Customer

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In the over 27 years I have had a TOYOTA my experience has been excellent with Toyota of Des Moines. The hiccups along the way were very few and minor. has been excellent with Toyota of Des Moines. The hiccups along the way were very few and minor. More

by Ksgreif Verified Customer Verified Customer

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Lots of back up and confusion on our delivery versus the Toyota Dealership we came from, the customer service isn’t very complimentary as well. Stuff was left in our car like plastic and number papers seat Toyota Dealership we came from, the customer service isn’t very complimentary as well. Stuff was left in our car like plastic and number papers seat was all out of where I left it and all The change was stolen from my interior. This too was way different than the last place. Above it all you charged for a routine tire rotation, and had astronomical charge for misc which was shop supplies which is usually for in your labor rate. Your labor rate is also high compared to where we came from which had a higher cost of living compared to here. I’ll be honest I bought my 4 runner brand new a few years ago and had good experience. Will buy another in a few years and your dealership will not be getting the business based off all above. Regards More

by Mitchell Holstege Verified Customer Verified Customer

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Toyota of Des Moines is always 'customers first. ' Always a great experience! I highly recommend this dealership. ' Always a great experience! I highly recommend this dealership. More

by BETHANY.HAPPE Verified Customer Verified Customer

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Pleased with service program. Professional and I appreciate the service video. Like the service coupons as well. Professional and I appreciate the service video. Like the service coupons as well. More

by bdchris2675 Verified Customer Verified Customer

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Gabe, the service individual was very good to work with and helpful. I was wondering if the oil change staff reads what notes are provided by the service advisor individual for what is necessary as per the and helpful. I was wondering if the oil change staff reads what notes are provided by the service advisor individual for what is necessary as per the customer and not necessary? Just curious. More

by Cmeviere Verified Customer Verified Customer

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Very courteous. Very efficient. Attention to detail. Gabe was a very good technician and kind. Very efficient. Attention to detail. Gabe was a very good technician and kind. More

by JOKENDIG1947 Verified Customer Verified Customer

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Nice job, Gabe. You listened to my concern about seat, and got issue corrected. Thanks! You listened to my concern about seat, and got issue corrected. Thanks! More

by KIMGROH Verified Customer Verified Customer

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Very good service took about two hours but very satisfied with service and the dealer interaction they fixed my problem with service and the dealer interaction they fixed my problem More

by GVMARCH Verified Customer Verified Customer

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