Gabrial Ariyajasingam | Page 14

Very nice dealership and wonderful customer service especially Kari Scherer. Highly recommend this Lexus dealership. especially Kari Scherer. Highly recommend this Lexus dealership. More

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We can’t say enough about Kari. She treats her customers like family and her experience and knowledge about all the Lexus cars puts her at the top! We have worked with this dealers She treats her customers like family and her experience and knowledge about all the Lexus cars puts her at the top! We have worked with this dealership for 16 years and her professionalism is a 10. More

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From the time I walked in and until I left, everyone with whom I interacted were very positive and helpful. When I entered the building, the receptionist immediately greeted me and ask how she could help. whom I interacted were very positive and helpful. When I entered the building, the receptionist immediately greeted me and ask how she could help. Shelley Turpin, a sales representative immediately walked towards me and introduced herself. She listened attentively and ask me clarifying questions which was very helpful. I explained that I wanted to sit in a Lexus is 350.tp see if I could see over the hood as well as get in and out of it comfortably. I'm short and also have had back surgery so I frequently have difficulty getting in and out of my friends' cars, No is 350s were available, but a 2025 was being delivered the next week so Shelley would call me when a car was available to drive. However Lexus 2022 was available for me to drive which I actually preferred. Shelley made an appointment for me to drive the car and the rest is history. I bought it that day! Shelley didn't high pressure me into purchasing the car .She answered my questions and provided me with additional information about how cars are pre certified through Lexus which is quite impressive. It was obvious to me she wanted me to be an informed buyer so I would have my needs met and be satisfied with my purchase. Shelley actually cared about me I was more than a sale! I will definitely recommend to my family and friends who are interested in buying a car to consider purchasing a Lexus and to seek out Shelley to help them explore their needs and find the car that will best serve them. On November 20, 2024 when I was surprised by the dramatic presentation of my "new" car. This will be something that I will always treasure. Thank you to Lexus and all the employees who make the purchase of a Lexus a memorable, positive and way over and above my expectations!! More

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Connie made my first car buying experience an absolute breeze. I am so thankful for Connie and the team at Lexus Akron/Canton for all of their help. I will definitely be going back and repurchasing when t breeze. I am so thankful for Connie and the team at Lexus Akron/Canton for all of their help. I will definitely be going back and repurchasing when the time comes. More

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I met Connie when I reached out about one of their vehicles, and she quickly impressed me with her responsiveness. She promptly visited the vehicle and sent me a detailed video walk-through. When I ha vehicles, and she quickly impressed me with her responsiveness. She promptly visited the vehicle and sent me a detailed video walk-through. When I had additional questions, she didn’t hesitate to go back and provide another video with the answers. Nearly every time I called, she was the one to pick up, which is rare and refreshing. Being in sales myself, I’m quite particular about who I choose to work with when making a big purchase. After meeting Connie, I knew she was the right person to help me. She has a warm, genuine spirit, and we shared plenty of laughs and great conversations during the process. Connie was knowledgeable about the vehicle and handled challenges that arose with professionalism and persistence, staying in touch until everything was resolved. I highly recommend working with Connie—you won’t be disappointed! More

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Tammy was wonderful! I would give her 10 stars if I could! My family and I had an excellent experience while purchasing our first brand new Lexus! The facility and the Le I would give her 10 stars if I could! My family and I had an excellent experience while purchasing our first brand new Lexus! The facility and the Lexus team @ Akron canton Lexus were spectacular! The coffee area and waiting area was also really nice! Thank you to the team and thank you Tammy! More

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Great experience purchasing my 2025 NX350h. Worked w/ Kari who was very patient and informative. Worked w/ Kari who was very patient and informative. More

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My experience buying my Lexus was awesome. Kristen Barrett was very knowledgeable and patient with me, considering I wanted to test drive so many cars before buying my ES300H, she accommodate Kristen Barrett was very knowledgeable and patient with me, considering I wanted to test drive so many cars before buying my ES300H, she accommodated every request. I would highly recommend Kristen when you’re looking for your next vehicle…you will doubt feel like a valued customer while working with her. And Lexus of Akron-Canton does a phenomenal job of walking with you through the technical set up of your vehicle. Thank you Kristen for your professionalism, patience, and care! More

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The facility was state of the art, the service area was clean and the landscape was beautiful. Earl was professional, attentive, knowledgeable and so pleasant to work with throughout the entire purchasing clean and the landscape was beautiful. Earl was professional, attentive, knowledgeable and so pleasant to work with throughout the entire purchasing process. He found me the perfect model, in the color I was hoping for and at a price I was comfortable with. This is my second Lexus purchase and I would definitely recommend this dealership. I am so very happy with this purchase! More

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Our experience with this dealership was AMAZING! We purchased a 2024 Lexus 550 GX. We were on a wait list for this vehicle, our sales representative, Connie was so great to work with she went abov We purchased a 2024 Lexus 550 GX. We were on a wait list for this vehicle, our sales representative, Connie was so great to work with she went above and beyond helping us through this process. If you purchase from this dealership….CONNIE is who you want to work with. The day we picked up our GX a technician worked with us and explained every detail. It goes without saying we highly recommend this dealership and our grateful for our experience. John and Kelly Hunter More

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