Gabriel Freire | Page 22

Went there on a Monday picked a truck to buy signed all kinds of papers in finance dept. did not take delivery of my new car because my trade-in car was home. I was supposed to be there at noon. My mistake kinds of papers in finance dept. did not take delivery of my new car because my trade-in car was home. I was supposed to be there at noon. My mistake I called at 3pm and told my sales person “Peter J” PJ. That I will be there after 4:00 hot there at 6pm and to my surprise they sold my truck. More

by Leo1luv Verified Customer Verified Customer

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That customer service is excellent and the staff is very helpful. The attention they put in customer is excellent and find a way to help helpful. The attention they put in customer is excellent and find a way to help More

by Rafy Verified Customer Verified Customer

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Excelente atención la cual nos permitió tener una buena decisión decisión More

by Gabriel Verified Customer Verified Customer

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Good dealer , and excellent service… but they can’t hold the car we need for long the car we need for long More

by amirasif16 Verified Customer Verified Customer

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Gabriel was a huge help in correcting a horrible situation with my jeep I'd bought less than a year ago in Vegas. The sales manager Mr. Whitehead was beyond fair with the trade in value on my jeep w situation with my jeep I'd bought less than a year ago in Vegas. The sales manager Mr. Whitehead was beyond fair with the trade in value on my jeep we'd brought in to be serviced which turned into us purchasing a new car instead for safety and logistical reasons. All in all, the staff was extremely helpful, friendly and extremely accommodating. We will definitely consider using this dealership when we need to purchase a truck for our business. More

by Mckenna.savvy Verified Customer Verified Customer

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Thank you Carl! What a wonderful service manager! He was very kind, professional and very polite. He went above and beyond and provided top notch service. very kind, professional and very polite. He went above and beyond and provided top notch service. More

by timothyanddarla Verified Customer Verified Customer

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I been to this Jeep twice. First time to buy a Jeep (on April 5th 2021). And the second time for service in one of my other cars. The service was great, employees were nice and polite, did the job fast and April 5th 2021). And the second time for service in one of my other cars. The service was great, employees were nice and polite, did the job fast and well done. In the other hand, at 5:04pm on April 5th 2021. I went with my friends and wife to buy a Jeep, unfortunately we got Gabriel Freire. He started being extremely unprofessional and forcing us to buy an specific Wrangler without allowing us to look at the other options. My wife and friends decided to leave because Gabriel was being so rude. But I really wanted to buy the car so I stayed. Gabriel was extremely rude, said that I didn’t had the money to buy the car, said that I could only buy an used car….. end of the story. I left and went to H-Greg and bought 4 cars. (BMW X1, Mercedes CLA250, GMC Terrain and Hyundai Santa F). It’s sucks that I really wanted a Jeep Wrangler and still want and am going to buy one. But it won’t be at this location, due to Gabriel being very unprofessional, rude and disrespectful. More

by Renan Verified Customer Verified Customer

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It didn’t start off the way I wanted it to, that said thanks to Don and Gabriel it would out fantastic love my jeep thanks to Don and Gabriel it would out fantastic love my jeep More

by dwasco13 Verified Customer Verified Customer

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My sales person chris was very patient and helpful. I felt good buying a car from chris after I was told that my car was in stock which was not. Chris found a car and I was happy. felt good buying a car from chris after I was told that my car was in stock which was not. Chris found a car and I was happy. More

by ROBINPERSAUD921 Verified Customer Verified Customer

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Whatever you do, DO NOT a purchase a vehicle from this dealership they do NOT stand behind their cars and DEFINITELY DON’T honor their word or warranty!!!! My brother who is a disabled veteran purchased dealership they do NOT stand behind their cars and DEFINITELY DON’T honor their word or warranty!!!! My brother who is a disabled veteran purchased a used vehicle from this dealership NOT quite five-months ago. He hadn’t had the jeep a week good before encountering an issue. He took the vehicle back and reluctantly they fixed that issue. Then he had another issue- AC evaporator. After several calls and talking to various managers they finally fixed that issue. Then the AC went out completely a month later. Again, my brother had to call and call before they would agree to assess the issue FREE of charge. Finally they fixed the AC Compressor but ONLY if he gave them a “Good Review”. Against his better judgment he went out there and gave them a “good review”. The dealership repaired the AC compressor. Since that time the “check engine” light has come on numerous times. This last time, they are telling me that the “evaporator in the emissions system” is causing the light to come on. Wouldn’t you know, the dealership told him this costly repair is NOT covered under his warranty. When my brother purchased this vehicle, his salesperson was Gabriel and his Finance Manager who sold him on the warranty was Daniel WL Roberts and he assured him that EVERYTHING a was covered under his warranty. This is disgraceful! My brother fought and served in the US Army defending his country only to be “defeated” on US Soil by the likes of this scandalous dealership!! DO NOT WASTE YOUR TIME PURCHASING FROM Central Florida Chrysler Dodge Jeep Ram!!!!!! More

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