Gabriel Martins | Page 13

Excellent maravilloso muy buen servicio es la mejor experiencia .lo voy a recomendar a todos mis conocidos para que invierta en comprar su carro hay porque es lo mejor experiencia .lo voy a recomendar a todos mis conocidos para que invierta en comprar su carro hay porque es lo mejor More

by YOLAINEPB25 Verified Customer Verified Customer

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I took my car in for an oil change. They completed it faster than I expected they would so I was very happy. I'm a rideshare driver so I come here often. faster than I expected they would so I was very happy. I'm a rideshare driver so I come here often. More

by Khaleel Parson Verified Customer Verified Customer

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Requires 4 trips instead of 2. The service center gave me an appointment for an airbag recall replacement for 02SEP2021 (Trip #1). I checked in with the service manager at the appointed time. After an hour, an appointment for an airbag recall replacement for 02SEP2021 (Trip #1). I checked in with the service manager at the appointed time. After an hour, I asked him for an update. At that time he informed me that the part was unavailable and had to be ordered. It costs me 2 hours each way to the dealership, which should have ordered the part first, then given me the appointment; failing that, he shouldn’t have checked me in; failing that, he should have informed me of the missing part as soon as he knew, rather than waiting an hour for me to request an update. After the part arrived, I made another appointment for 06SEP2021 (Trip #2). The work was done, but, for some reason, they couldn’t give me my paperwork, but promised to mail it to me instead. After I drove off, I noticed my SRS light on, and called the dealership. They said I could return and ask the technician about it. I did (Trip #3), and learned that there was another defect that was under lifetime warranty, and could be fixed without charge, but they didn’t have the part. I will have to return (Trip #4). This could all work have been accomplished in 2 trips instead of 4. To their credit, they promised in Trip #1 to give me a free oil change at Trip #2, and kept their word. That’s what the second star is for. More

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Nice excellent service I will recommend to my family and friends. The service is excellent they have answer all the questions that I have nic friends. The service is excellent they have answer all the questions that I have nic More

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Very patient hard working very helpful and i want to a special thanks to shawn for helping me and my family get into a new car he show great customer service and worked very hard to help us get a new and special thanks to shawn for helping me and my family get into a new car he show great customer service and worked very hard to help us get a new and nice car More

by JLAVALLE0 Verified Customer Verified Customer

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Great service, in and out in less than 40 minutes for my oil change with my appt. I will definitely use Metro Honda for service again. oil change with my appt. I will definitely use Metro Honda for service again. More

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Gabriel was very nice and accommodating! He made himself available for my follow up visit and explained the process for the recall very well. He was great! available for my follow up visit and explained the process for the recall very well. He was great! More

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Came in for tire rotation. Relatively quick service. Make sure you come early. The staff was very friendly and completed check in , service and check out process very smoothly sure you come early. The staff was very friendly and completed check in , service and check out process very smoothly More

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I just left the Honda dealer and I’m stuck on the road the car just turn off when I stopped at the light I took the car for service and know it will not work I had to pay 70 dollar fir jump start and I’m the car just turn off when I stopped at the light I took the car for service and know it will not work I had to pay 70 dollar fir jump start and I’m waiting on the street fir the past one hour More

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Everything went so good and smooth starting with scheduling the appointment and knowing what the car need to be changed. The only negative point is the time consuming was long. scheduling the appointment and knowing what the car need to be changed. The only negative point is the time consuming was long. More

by John Said Verified Customer Verified Customer

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