Gabrielle Handley

The staff are courteous and professional. The waiting area was clean and tidy. It was great to have coffee and watch TV while waiting. The waiting area was clean and tidy. It was great to have coffee and watch TV while waiting. More

by mboocher3 Verified Customer Verified Customer

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Always friendly. If something is worth fixing and they have time they do it right away or they assure it will be ok until the next day and makevan appointment for yo If something is worth fixing and they have time they do it right away or they assure it will be ok until the next day and makevan appointment for you to come in. More

by SANDYREED4 Verified Customer Verified Customer

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Always listening to my needs great customer service. I rate service a 10 Thankyou see u my next oil change I rate service a 10 Thankyou see u my next oil change More

by mware1 Verified Customer Verified Customer

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I love the friendly atmosphere. The service techs are though and efficient, The waiting room is comfortable and clean. I appreciate the fresh popcorn. I would suggest offering some The service techs are though and efficient, The waiting room is comfortable and clean. I appreciate the fresh popcorn. I would suggest offering some herbal teas and dried fruit in your vending area. More

by msylesta Verified Customer Verified Customer

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Had my truck in for service. Was told everything looked good. Less than a week later I was stranded along the side of the road. Had it towed back to Gates where they did repairs. Was told everything looked good. Less than a week later I was stranded along the side of the road. Had it towed back to Gates where they did repairs. Got it back, drove it for 2 days, started having more issues with it. Called Gates, and because I didn't have them do all the recommended repairs, they wouldn't do anything for me. The recommended repairs were new brake pads and a leaking shock. Took it to a different repair shop where I was told it was just the thermostat. They showed me what to get and how easy it was to replace. I probably won't use Gates again after this last experience. More

by twscribe1926 Verified Customer Verified Customer

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I made an appointment for Service of my 2025 equinox it was the first service I had an appointment they got me right in. I had a tire rotation and oil change done before I could walk next-door and get lunc was the first service I had an appointment they got me right in. I had a tire rotation and oil change done before I could walk next-door and get lunch done at Arby’s. Great crew top to bottom gate Chevy worlds a top-notch business too work with. More

by bgddy2207 Verified Customer Verified Customer

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It's a great dealership, and easy to deal with. Nice people, and service doesn't take long to get get done Nice people, and service doesn't take long to get get done More

by cweichbrodt Verified Customer Verified Customer

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Convenient hours for non-appointment customers for oil changes. Friendly and helpful staff checking customers in for the service they are coming in for. changes. Friendly and helpful staff checking customers in for the service they are coming in for. More

by LKDEMLER Verified Customer Verified Customer

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Service at Gates is always friendly. They have a comfortable waiting room with free coffee and a vending machine. You get an entire report on your vehicles oil change so you can keep wit They have a comfortable waiting room with free coffee and a vending machine. You get an entire report on your vehicles oil change so you can keep with your records. More

by Cassandra Verified Customer Verified Customer

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Gates has been fantastic across my journey. They have always taken care of my Malibu very well! Awesome dealer! They have always taken care of my Malibu very well! Awesome dealer! More

by UN4GETABLE61 Verified Customer Verified Customer

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