Phoenix Horvath
Phoenix Horvath at Gates Chevrolet of South Bend

Phoenix Horvath

Service Advisor

Gates Chevrolet of South Bend

311 E Ireland Rd
South Bend, IN 46614

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4.2
62 Reviews

Dealership Experience

3 yrs

4.2

62 Reviews

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62 Reviews of Phoenix Horvath

September 15, 2026

Dealership Rating
Employee Rating

I was never notified by phone when truck was done. I checked my status online and it said ready for pick up. More

by Lyle21885
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Austin Crimmins

September 14, 2026

Dealership Rating
Employee Rating

Did not help fix the problem! Looked for recall and maintenance issues 🙄 not recommending period More

by tmwalker6870
Workmanship
Service Time
Recommend Dealer
No

September 12, 2026

Dealership Rating
Employee Rating

This is very irritating. I have already done this survey once. I guarantee if you keep sending it to me after the same service I will be a 0. More

by Nancyaaron65
Recommend Dealer
Yes

Other Employees Tagged: Phoenix Horvath

September 10, 2026

Dealership Rating
Employee Rating

I called about an issue with my truck and discussed getting the transmission serviced. The mechanic looked into the issue and determined there was no fix for it, it's just a GM problem. The transmissio More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 02, 2026

Dealership Rating
Employee Rating

Jarad is extremely good at his job on getting the customer what they need done for service. He has a great understanding about the service department. It’s always a job well done with Ozinga More

by Timhouin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 26, 2026

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Employee Rating

2 hours for an oil change after I took the time to get an appointment seems a bit long. More

by stevenbrenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 12, 2026

Dealership Rating
Employee Rating

Dealership is good - quality staff , skilled technicians I feel the service department is honest- More

by Sgrohows
Recommend Dealer
Yes

Other Employees Tagged: Phoenix Horvath

August 04, 2026

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Employee Rating

The work that I eventually had done was top notch. One month previous, I was in for the same thing, and was told both front wheel bearings, along with all of the steering linkages wer a-ok as we were More

by caligula531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 29, 2026

Dealership Rating
Employee Rating

Everything went well. I did have to wait a while even though my vehicle was done. And the key was ready but nobody came to let me know More

by BARBNORRIS54
Recommend Dealer
Yes

Other Employees Tagged: Phoenix Horvath

July 29, 2026

Dealership Rating
Employee Rating

Despite having an appointment and bringing in my vehicle early, they didn’t begin servicing my vehicle for nearly an hour after the appointment time. More

by dwightjbeguin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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