Phoenix Horvath

Great customer service. would recommend South Bend Gates for vehicles and service. Has a friendly hometown feel, would recommend South Bend Gates for vehicles and service. Has a friendly hometown feel, More

by kentbeutel Verified Customer Verified Customer

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Very welcoming and helped throughout the process with no rush. Would recommend to all ages! rush. Would recommend to all ages! More

by noah97daniels Verified Customer Verified Customer

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They take care of their customers i appreciate the friendly and kind they will work with you if needed friendly and kind they will work with you if needed More

by booker3087 Verified Customer Verified Customer

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Gates has always been very professional and courteous. I am generally satisfied with my service, I am generally satisfied with my service, More

by RICKYMARVEL30 Verified Customer Verified Customer

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The vehicle needed an extra day to repair the stated problems. And it still didn’t start working for another day! The inspection charges are bill padding per AI. I was furious when the truck wasn’t read problems. And it still didn’t start working for another day! The inspection charges are bill padding per AI. I was furious when the truck wasn’t ready as promised. Then Pheonix added the one time good will. That should have taken care of in the first inspection charges. That is above $60 a hour what fair is per AI. More

by stevenj037 Verified Customer Verified Customer

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everything went ok; I didn't have a problem with anything will go there again in the future will go there again in the future More

by guzickigreg Verified Customer Verified Customer

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Very professional the way everyone that I dealt within every way! Was a pleasure doing business with the south side dealership. every way! Was a pleasure doing business with the south side dealership. More

by Juice2348 Verified Customer Verified Customer

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While Gates complete my oil change and normal maintenance without issue, I had them take a look for any leaks on my 2026 vehicle. They said it was 'bone dry,' however, when returning home and letting my car without issue, I had them take a look for any leaks on my 2026 vehicle. They said it was 'bone dry,' however, when returning home and letting my car dry out due to the rainy weather I found that the plastic covering was still wet by the drivers tire. This led me to believe that they didn't look for a leak. I still have a leak and now have to take my car back in to see why and what is leaking. With that I was not happy with all of the service and I was annoyed in finding oily/grease marks on my center console when getting in my car as those were not there when dropping off my car. More

by sjackson1312 Verified Customer Verified Customer

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Very satisfied with the service. Everyone was friendly and the lobby was nice. It did take a little longer than expected but I wasn't in a hurry. Everyone was friendly and the lobby was nice. It did take a little longer than expected but I wasn't in a hurry. More

by spookysamsmith Verified Customer Verified Customer

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I was never notified by phone when truck was done. I checked my status online and it said ready for pick up. I checked my status online and it said ready for pick up. More

by Lyle21885 Verified Customer Verified Customer

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